In store guys were very helpfull & new there stuff, the 2 delivery guys Dean & Robin wer lovely and funny, can't fault anything to do with our dealings with this company😁

This was our first visit and we were delighted with our experience with Norman and being able to purchase a chair that suited our needs

Couch arrived yesterday its lovely but arrived and my middle console is broken now have to wait 48 hours to hear from sombody to see whats going to happen with it even though already waited 4 month on our sofa its a bit disappointing,

No pressure from the staff but plenty of help and advice when required. Lee was friendly and extremely helpful

First sofa that we have ordered from Poltronesofa, very impressed. The sales to delivery was seamless, delivery Guys very professional, courteous and friendly. Sofa is stunning and great price!
It was hard to visualise the sofa, we chose Ivory leather chesterfield style, in the showroom it was displayed in a mustard velvet fabric; however I needn't have worried; it's stunning!

So helpful from visiting the store to the delivery.
Would definitely recommend your company, excellent service. Thank you.

Kept me updated, and arrived on time.

The service eas v good forget the assistants nam nothing was a bother to him and the added bonus we got a lovely cup of coffee so i will give him 10/10😊

Very friendly and helpful staff, there when you have an questions but allowing you to take time to browse on your own. Seamless order system. Billie was excellent, as were other staff when i went back into order more cushions. Overall great experience.

Very friendly staff and helpful advice. At no point felt under pressure to purchase which was great 👍

Wide range of designs to choose from. Thanks to the excellent customer service of David and patience we finally made our decision. Delivery first class being kept informed and furniture being set up quickly and efficiently by Paul and Michael. We love it.

Generally a good experience. Graeme was attentive and patient with us in considering our options.

I hate being chased in a shop by salespeople (I end up just walking out), so being left to interact at my pace was brilliant. The service provided was insightful and really helpful, which made our mind up on the product. Thank you

The staff were amazing and so helpful .
However i thought one side of my sofa was dirty / soiled by people sitting on it .
Not obvious under showroom lights .
The delivery guys didnt get the electrics from underneath the sofa so couldnt get it to recline ..thankfully my son was here to fix it

Was very helpful and friendly felt at ease no pressure.x

David was very helpful and came up with a perfect solution for us.

All information given and we never felt under any pressure to buy.

Billie was very helpful during our visit and helping us make our decision.

I went to the one in Kilmarnock and was assisted by Norman he was a absolute pleasure and helped me more than he needed to thanks for your help.

Staff very helpful