Professional service from the store when we chose the furniture and good communications up to the point of delivery. The team kept us informed of the actual delivery time and assembled the chair on si... Mehr ansehen
Standort
Standort wechselnRegent Place Retail Park, Derby Road, LE11 5AB Loughborough, Leicestershire,, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great experience over all from buying to delivering the Sofa. Staff were helpful. Delivery drivers were both polite and set up the sofa and took all the packaging away.
The delivery itself was actually 5*. Two person delivery. Extremely experienced and very careful with installation. Most efficient and approachable. Could not ask for better. I downgraded to 4* due to... Mehr ansehen
Unternehmen hat geantwortet
Very professional, kept updated the whole time and delivered when stated. We were missing the self adhesive glides and recliner cups but the driver had some of the self adhesive parts which they pro... Mehr ansehen
Unternehmensdetails
Über poltronesofà - Loughborough
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben
Kontaktinformationen
Regent Place Retail Park, Derby Road, LE11 5AB, Loughborough, Leicestershire,, Vereinigtes Königreich
- 01509 631800
4,5
Hervorragend
985 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Pete was amazing at his job from…
Pete was amazing at his job from entering the store until leaving
4. August 2026
QUALITY SERVICE
Professional service from the store when we chose the furniture and good communications up to the point of delivery. The team kept us informed of the actual delivery time and assembled the chair on site ready for use. Polite professional service all the way. Many thanks.
4. August 2026
Delivery by two lovely blokes who were…
Delivery by two lovely blokes who were bright and early, quick and efficient. Couldn’t ask for more.
6. August 2026
Polite and helpful
2. August 2026
Great experience over all from buying…
Great experience over all from buying to delivering the Sofa. Staff were helpful. Delivery drivers were both polite and set up the sofa and took all the packaging away.
4. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von poltronesofà - Loughborough
Good Afternoon
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kind Regards,
Lauren - Poltronesofà at ScS
Social Media Team
The delivery itself was actually 5*
The delivery itself was actually 5*. Two person delivery. Extremely experienced and very careful with installation. Most efficient and approachable. Could not ask for better. I downgraded to 4* due to the logistics of having to get up pre 7.00am (I am 70 + year old) for a text to give an actual time frame for the delivery. As it turned out This early start was not really necessary as delivery was eventually approx 11.30am. Furniture was beautiful and far nicer than I imagined.Brilliant fit and so comfortable.4 days since delivery and no cat damage. That is a first for any furniture I have ever had.
25. Juli 2026
Antwort von poltronesofà - Loughborough
Good Afternoon,
Thank you for your review.
We’re pleased to hear you had a positive experience with us and that the delivery itself was 5* with the drivers being very careful with installation reflecting their experience.
I am sorry to see that the logistics side let us down on this occasion with the early start not being required due to receiving mid-morning. I can appreciate how frustrating this must have been.
I am pleased to see that you are happy with your furniture and that it surpasses your expectations.
I am also glad to see that your cat seems to be enjoying the furniture too with no damage being caused by them - I hope it stays this way and that you continue to enjoy your furniture.
Warmest Regards,
Lauren - Poltronesofà at ScS
Social Media Team
On time 2 great polite hardworking…
On time 2 great polite hardworking guys. Defo worth the money. They are an asset to your company. Very pleased.
24. Juli 2026
Good communication
Good communication system providing sufficient time to ensure that the furniture(s) are received.
25. Juli 2026
Antwort von poltronesofà - Loughborough
Good Morning
I hope you are well and thank you for taking your time to leave us a review
I am please to see that you have received a positive experience with ourselves and that you found the communication system good with it providing sufficient time for the furniture to be received.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Warmest Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Sorry forgot his name.
The staff i deal with was so welcoming. As I am disabled he made everything easy for me to get around such a lager store. I was so pleased with the support and service. That's why I brought one. Shop there they are so helpful, and not pushy.
24. Juli 2026
Very pleased
Very good from start to finish 👍🏻Staff very helpful with a quick delivery. Very pleased with the purchase
16. Juli 2026
Nicely spacious show room
Nicely spacious show room. Ollie was very helpful and sorted us with a new sofa.
Bagged a bargain! Very happy 😃
19. Juli 2026
Experience great
I found the assistant was very helpful and didn't push you to buy. He was very polite. The delivery men where also very polite and caring people
11. Juli 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.