We were met by a lovely lady at the door who pointed us in the right direction and left us to look around. When we found a sofa we liked she showed us what colours and fabrics we could have and explained the build and delivery details,easy peasy.
A few days before delivery we got a message telling us time of delivery and on the day of delivery the driver emailed early with a rough time and tracking details. Delivery guys were spot on, set the sofa up and took all the packaging away with them. Would highly recommend poltronesofa they did a great job.

Love the sofa range …the people were so helpful and polite..can’t wait for my leather sofa to arrive

Lovely man who helped me greatly and the rest of the staff were lovely and friendly too well done to everyone

First class service by sales and delivery staff

Clem the assistant who looked after me helped me choose the furniture which was right for me. He recommended alternatives and took time to understand what I was looking for.
Purchased my suite and brought my sister back who also purchased a sofa after help from Clem. Great customer service

The furniture arrived earlier than expected and the service was very good. The delivery guys set everything up within 10 minutes and did a great job. Thanks

No pressure to purchase,salesman was available when needed and responded appropriately to all questioms about purchase,style,colours and delivery

Polite welcome as soon as we walked into store.
Clem was very knowledgeable about the sofas and my very specific needs that i requested were met.
Clem was very polite and sociable, very clear on our options and delivery service.

Easy, made to feel comfortable and excellent knowledge of staff

Visited Metro centre branch on 10th August
Served by Josh who was spot on and very knowledgable
Everything went well ordered sofa and 2 chairs

Very friendly staff and delivery team were fantastic

Very friendly service and excellent communication. Ever so helpful. Thanks

Friendly welcoming experience.
Professional and knowledgeable about our choice of furniture navigating our full purchase experience

The guy serving us was very attentive and provided us with all the information we needed to make our decision

Professional & friendly staff. No pressure to purchase

Late delivery but the driver explained the problem, very quickly offloaded and installed, rubbish taken away

Delivery earlier than expected but wanted to change the delivery day as I was at work but limited to other days and they didnt have the days i was off. Ended up having a friend be at the house. Delivery guys were good and we had plenty of notifications on the day and tracking of the delivery was good. Sofa had a dirty mark on it . The delivery people used there own kit to get the mark out and seems to have worked . Still waiting on call from after care team but I think that's because Sunday they are closed .

Excellent experience throughout with poltronesofà. Staff very polite & knowledgeable about products. Allowed us to browse uninterrupted after initial welcome. Very helpful once we had decided on the sofas we wanted. Even paying the remainder of our balance at another store. The staff were so polite. Shuck my hand & thanked me for my custom. Delivery team polite, fast & efficient. We love our new furniture, excellent purchase.

It was a fantastic experience. From the moment we entered the shop right through to the purchase of the recliner chair, Lesley is an asset to your company. She never tried rushing us etc, she was so pleasant and helpful.