Although the actual delivery was on time and the delivery guys were very nice . I was disappointed n how long from ordering the item of furniture it took to arrive . Why was it cancelled in the first place in February by the manufacturer s

I've took a star off as we still haven't received the paperwork that I was told would arrive 15 minutes after making the order. We seen paul and he was fantastic

Really appreciated the notification of delivery and the updates on the day. Much better than waiting all day

The extreme choice , no hard sell and the safe guarding warranty on the suite
Paul the salesman was very knowledgeable and informative regarding the quality of the furniture and the company’s promise to their customers regarding after care .

I visited your Silverlink store on the 6th July and when I entered the store I was greeted by a young man who asked me what I was looking for. He then introduced me to Steve who was very pleasant and very helpful he took time and was very attentive. I purchased a sofa on my first visit. I would give Steve 11 out of 10

Once in the store Paul introduced himself and listened to our needs and then proceeded to show us examples in our price range. A very helpful guy. Made us feel welcome with no pressure selling

Staff at store very friendly and helpful about products. Explaining how settee works. Delivery staff were excellent very friendly apologised for delay due to traffic Ordering of settee took 3months would be nice if it could be shorten Overall excellent service from all at silverlink North Shields Delivered on 4th July.

The sofa arrived after 16weeks wait, when it was installed it arrived 3 hours after my designated slot.
The drivers although very friendly asked me to sign which I thought it was receipt of goods.
I was not asked to inspect and once actually looked at it was covered in oil and therefore had to go to the showroom to inform them of the damages

We looked at all furniture without being pestered by the sales staff. The advice was good and the sales person answered all our questions.

All the members of staff were very knowledgeable in their products and helped us select the best sofa to to suit our needs

Every single process from picking the sofa right up to it been delivered and built up was absolutely amazing and efficient

Very good services

Friendly staff instore,delivered ontime also the lads who delivered it were helpfull when bringing the sofa to my property,great service.

Everything went as they said it would, Good shop staff and delivery staff, would have no problem using them again.

DELIVERY WAS ON TIME, THE LADS WERE VERY POLITE AND HELPFUL, THEY DID THE ASSEMBLING OF THE FURNITURE IN A PROFESSHION MANNER.
VERY PLEASED WITH THE PRODUCT AND GOSES WITH THE DECOR VERY WELL, THANKS ALL ROUND FROM PURCHASING TO RECIEVING MY FURNITURE.

Rob and Reece at silverlink branch , brilliant customer service 🥰

Really helpful and genuine service gave me exactly what I wanted, no pressure and really personable member of staff, would definitely go back, brilliant deals too

Got a message early morning to say what time they were coming,turned up on time got the job done in less than 20 minutes were happy to move the furniture around till I was satisfied it was in the right place. Very pleased with my new furniture.

Reece was really helpful and knowledgeable. The product seems amazing quality and fantastic value. Will update review upon delivery of the sofa