Under no pressure in shop when thinking of buying new sofas as was only making initial looking. Good up to date info about delivery and on the day delivery. Helpful delivery guys.

Our experience was very good. Scott our salesman was extremely helpful, full of information and talked us through everything.
Very satisfied customers
Thank you

Staff Dan was very helpful

Very helpful staff with good product knowledge.

We were very happy with all staff we had dealings with. We did feel we could have been kept more updated on order. We had just a text to say delivery was due. Would of like a bit more time with delivery team with time to discuss any problems. Would recommend poltornesofa.

Very simple process and professional delivery

Very good value for money

The Gents were very good, hours notice given. So we could be ready. They were very polite and friendly

Your member of staff. What a wonderful welcome we received from Diane, she was bubbly, cheerful and very helpful. She demonstrated the mechanics of the sofa bed for us, went through pricing and requirements patiently and didn't push us when we said we needed to think about it as it was very expensive (£1,000 over the budget we had set) When we returned two weeks later she greeted us like friends, coo's over the baby, made us coffee and happily went through all the details again before completing the sale.

Everyone was very friendly & after being greeted at the door where everything was explained we were then left to look at everything until we were ready.

Great service, furniture carefully built in ten minutes. Sofas are lovely. Thank you

The delivery service and 2 gents who made the delivery were all excellent. Kept informed about delivery time, sofas iwell packaged, nstalled to my complete satisfaction, and all packaging taken away. I cannot fault anything.

From buying to delivery, the whole experience was fantastic. In store, the experience of choosing a sofa was fun and easy. So much choice and very helpful and knowledgeable staff. Communication about delivery was great before hand and on the day. It's a gorgeous sofa!

Great friendly knowledgeable service

Very efficient and helpful both in the store and the delivery team. Thank you.

Delivery team were quick & efficient

You have ordered and delivered the incorrect product. I went to the store and was informed someone will be out to speak to me and instead have received an email asking me for pictures I am unable to take as I am in my 70s and can't be lifting and moving a heavy chair around. I want the chair I ordered. This is not my fault it is the fault of your sales person and it needs to be rectified ASAP.

Service Excellent