Fab company. Rather than it being overwhelmed with unnecessary plastic toys that end up in the bin in no time, they have an excellent selection of sensory educational toys that look amazing. Very easy... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Despicable company. With hindsight i wish i had read the reviews on here. Shocking customer service. Only one product arrived out of 6 that were paid for. No answer to most emails and when they do re... Mehr ansehen
Unternehmen hat geantwortet
Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Mehr ansehen
DO NOT ORDER FROM THIS COMPANY. I ordered an item worth £120 around 6 weeks ago. It was never delivered, is out of stock on their website and I still can’t get a refund. I have emailed and called coun... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Unit W1, Westpoint, WS9 8DT, Walsall, Vereinigtes Königreich
- 03330902791
- customercare@sensoryeducation.co.uk
- www.sensoryeducation.co.uk
2,9
Akzeptabel
2735 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 87 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy to order and fast delivery with…
Easy to order and fast delivery with good communication
The item was smaller than expected though.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Non Rip Off Squishies
Quick delivery, amazing items - NOT OVERPRICED ♡ Will definitely order from here again!!
23. Oktober 2026
Bewertung ohne vorherige Einladung
Very disappointing
I ordered two items for my 4 year old grandson’s 4th birthday . He has autism and I thought these would be ideal for him. One item arrived but the other worth £17 never appeared. I have contacted the company on several occasions without success. Ver upset and disappointed
25. Oktober 2026
Bewertung ohne vorherige Einladung
Missing items and unfulfilled faster delivery
Ordered 2 sensory chews for my little boy. Paid £5.99 for faster delivery so he could have them asap for school. Only one arrived. No information about missing product. Have asked for refund of missing product and for the unfulfilled promise of faster delivery but no clear response to confirm of either. Will admit, did not do my due diligence of research before placing my order. Will not be purchasing from them again.
22. Oktober 2026
Bewertung ohne vorherige Einladung
Arrive very quickly items as expected,
Arrive very quickly items as expected,
Box was a bit battered but I suspect that was the delivery people.
All item were perfect not damaged.
24. Oktober 2026
Bewertung ohne vorherige Einladung
Very fast and quality excellent!
Very swiftly dispatched and delivered. Great quality product and very decent prices!
Would definitely buy again.
24. Oktober 2026
Bewertung ohne vorherige Einladung
Box damaged.
Arrived on time. Unfortunately box was battered about a bit but nothing damaged. Picture was taken by EVERI.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Excellent experience.
At last, a parcel that was wrapped and delivered correctly. The order was promptly dispatched and arrived in tact,delivered carefully and cheerfully by the dispatcher. Excellent communication throughout, easy ordering. A good experience.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Stay away
Incorrect items sent and items missing from my order. Very difficult to contact and doesn’t reply back to the website enquiries. When managed to get hold of them they didn’t apologise for the mess up of my order and stated I return back to them at a charge of £3.99!!!! Stay away!!!
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von sensoryeducation.co.uk
Hi Laura,
We’re sorry your order didn't meet your expectations and that your first experience ordering from us was disappointing.
We have reviewed the full email trail and the return request connected with your order. We received your follow-up on 23 October and responded later that afternoon after identifying that your earlier website enquiry had not reached our Customer Care inbox. We asked you to provide details of the items you believed were missing and submit a return request so we could formally assess the matter.
Our returns process states that the Returns Team reviews submitted requests within three working days, after which we confirm the appropriate next steps. This process helps us distinguish between items that may have been supplied incorrectly and items returned for another reason.
The return request includes some items selected under the reason **“Didn’t like colour”**. This indicates a change-of-mind return rather than a report that the items were incorrect, faulty or damaged. If you wish to proceed only with the items you believe were supplied incorrectly, please remove the items marked **“Didn’t like colour”** from the existing return request. We can then review the remaining items together under the same request.
At no point in our email correspondence did we state or suggest that you would be charged £3.99. That figure does not appear anywhere in the messages sent to you. Our correspondence directed you to submit a return request for assessment and explained that the Returns Team would confirm the appropriate process after review. No specific return charge was communicated or imposed in those emails.
We also acknowledge your concern about the time taken to receive a response. Once your message reached this support ticket, we responded and followed up the same day. Our customer service process and automated responses set out the expected review times for website enquiries and return requests.
We are reviewing the missing-item issue and the return request through the appropriate processes. We apologise for the frustration and hope this clarifies what was communicated, why some items appear on the return request, and the steps needed to progress the matter.
Kind regards,
**Customer Care**
Sensory Education
Really pleased with my purchase
Really pleased with my purchase, the quality is good , as described on the website, I think it’s great variety all in one place and quick delivery!
19. Oktober 2026
Bewertung ohne vorherige Einladung
Lovely things on site.Good descriptions…
Lovely things on site.Good descriptions and reviews.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Very easy website to use
Very easy website to use, lots of choice, clear whether was in or out of stock. Would use again!
23. Oktober 2026
Bewertung ohne vorherige Einladung
well laid out website
well laid out website, lots of choice
23. Oktober 2026
Bewertung ohne vorherige Einladung
Despite leaving £1 tip and clear…
Despite leaving £1 tip and clear direction to my safe space , the postal delivery person had the autonomous & thoughtful intelligence to just post it through the letter box & did not take the tip .
Thank You
22. Oktober 2026
Bewertung ohne vorherige Einladung
Never received the ordered item nor a…
Never received the ordered item nor a refund. Beware of this scam company!!!
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von sensoryeducation.co.uk
Good afternoon
Please reach out to our customer care team via our help centre.
The system shows this as cancelled and a refund attempt on the 25th August at 16:04
If you can reach out we can get this resolved to your satisfaction.
It came quickly and was well packaged
20. Oktober 2026
Bewertung ohne vorherige Einladung
Site was easy to navigate
Site was easy to navigate, reviews were very good for your products I was interested in.
22. Oktober 2026
Bewertung ohne vorherige Einladung
Very happy with everything from…
Very happy with everything from ordering to receiving my order
21. Oktober 2026
Bewertung ohne vorherige Einladung
You have such a lovely reliable guy who…
You have such a lovely reliable guy who delivers CV in our area.
22. Oktober 2026
Bewertung ohne vorherige Einladung
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