I wish I had read reviews before purchasing my items. Gabi is very rude to customers. My order did not arrive in time, DPD claim the item has not been handed to them. No apology made, no polite email... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’ve bought two car seats from this company now and honestly wouldn’t go anywhere else! Their customer service is amazing — they’re always so helpful and friendly. The aftercare and fit checks give me... Mehr ansehen
Super helpful! Gave a recommendation almost immediately after I posted on her facebook group and answered my questions as I was torn between a longer lasting or infant carrier. Opted for infant carr... Mehr ansehen
Very knowledgeable and helpful to ensure we chose the correct car seat for our son. I had concerns over which seat to choose as I wanted to avoid his head flopping forward when he sleeps (as it does... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
A family business, striving for better child car seat safety, experts in rearward facing car seats. Visit our showroom in Gainsborough, Lincolnshire, or shop online with next day delivery for most items. Not sure what carseat you need? We have you covered!
Kontaktinformationen
6 Wharton Place, DN21 1FQ, Gainsborough, Vereinigtes Königreich
- support@simplysafecarseats.co.uk
- www.simplysafecarseats.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 27 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great communication, quick delivery, 5* service
A really easy process from start to finish! Communication was brilliant - super quick replies and helpful information when it came to deciding between seats. Once ordered, delivery was really speedy and then fit check post installation was really useful too and provided peace of mind that my little one was in the seat correctly.
Couldn’t ask for more, will definitely be returning when our next car seat is due, thank you!😊
Experience and patience combined
As previously when we purchased rear facing seats for our grandchildren, recently when the 7 year old outgrew her minikid Gabi used her extensive knowledge and was again very patient in explaining the various options and making sure that the child, and her adults, were happy with her new seat. Thank you to her.
Fantastic service
Fantastic service, really fast delivery and aftercare. This is my second seat I have purchased from Gabi, I have been unable to leave my house with my little boy due to screaming uncontrollably. He’s now much happier in his cosmo up front with me. Ignore bad reviews they appear to be from people who haven’t even bought seats from Gabi and love to be offended. Will be using to purchase my boys next stage seats.
3rd time customer and impressed as always.
This is the 3rd time I've bought from Simply Safe Car Seats in a few years.
A family member who lives quite far away ordered and paid for the seat and opted for me to collect since I live close . Gabi messaged her to check about collection as the billing address was obviously a way away.
Gabi showed me how to fit it and offered a check again when baby was here.
She even checked my oldest kiddo's position with no car seat as he's reaching the point of not needing one. She was lovely and very helpful. As always.
Great experience
Great experience. Support with choosing the car seat and received the car seat the next day! Prompt follow up support for a fit check for my little one to. Thank you!! Would 100% recommend
Great experience
Great experience, very knowledgeable about the products and easy to use website. I made a mistake with the delivery and it was fixed very quickly. Would definitely recommend buying from Simply Safe!
Great experience
I’ve ordered two car seats from Gabi now and have had a great experience both times. Both seats were shipped really quickly and the aftercare with installation and fit checks has been great. I fitted my recent seat but couldn’t take pictures of my little girl in it until Sunday night as she was at her dad’s. I needed to use the car seat early the next morning so messaged privately and also posted on the Facebook group and got a response to my post almost straight away.
Great company
Bought 2 car seats from this company. Both times the car seat was shipped the next day and delivery was really quick. Messaged them to help with installation and to make sure I had installed it correctly and was replied to within the hour. Can’t fault this company, very helpful and professional.
Car seats.
I’ve had 4 car seats from Gabi now, each time the car seats have been delivered very promptly and the after care received has been great.
4th order and still no negative experience!
This is my 4th purchase from Simply Safe.
Gabi sorted out a return for me and sent me out a new seat and it arrived the next day. So so happy with it and excellent service as always!
MINIKID 4
Brought a minikid 4 from simply safe and absolutely could not fault the service. Speedy despatch and helped with a fit check. Would honestly only ever buy my car seats from here
Thank you x
Stress free exchange!
I had such a great experience with Simply Safe Car Seats! I accidentally ordered the wrong seat, my own error, but they were more than happy for me to return it and exchange for one more suitable for my child. They shipped the new one the next day and even took the original one back at the same time, talk about impressive service!
The whole process was quick, stress-free, and honestly, a huge relief after panicking I’d spent so much on something that wasn’t suitable (totally my own fault). Highly recommend if you're looking for a reliable and customer-friendly place to shop for a car seat!
Very happy ☺️
I ordered a car seat and the base to go with it. The price was really good and it arrived very quickly. Unfortunately when it arrived the wrong item had been sent, I contacted them and it was resolved very quickly and the correct item was sent out as soon as possible. I am very happy with the items and Gabi has also helped me make sure my baby was in the seat correctly. I was able to send messages/photos and she replied with advice very quickly.
I wouldn never buy from this company…
I wouldn never buy from this company again
I purchased two car seats but I paid with wrong card yes my mistake so I cancelled this ordered on messenger from company so rude very unprofessional and told me to go and shop elsewhere
Absolutely shocking
Just wanted you to be aware all
Excellent Service
I travelled from Leeds to the new store in Gainsborough today with my pregnant daughter and grandaughter and it really was worth the journey time.
The lady who owns the store Gabi was extremely polite and beyond helpful so I really do not understand the negative reviews.
Gabi was very patient with us and showed us several different car seats and helped us try different ones in our cars. I am so glad we went in person to see the products as we ended up with different car seats to what we originally thought thanks to Gabis invaluable advice.
We are extremely happy and would not hesitate to recommend this company.
Excellent aftercare…
I purchased a car seat a few months ago, process was easier and delivery quicker than expected. We have now purchased a new car and we were having problems installing the car seat in the new car. I sent Gabi a quick message on Friday evening not expecting a reply until after the weekend, but Gapi replied quickly and resolved the issue for us.
You don’t get that level of service in many places, definitely recommend
Placed an order for a car seat…
Placed an order for a car seat yesterday and it was delivered this morning, can’t believe how quickly it came!! Being a first time mum, I also had a couple of queries regarding the positioning of my baby in the seat, a quick message and the relevant advice was given, also extremely quickly. Thank you very much, would definitely recommend purchasing your next car seat from here 🙂.
BeSafe Beyond 360
We've just bought a BeSafe Beyond 360 + Base. It arrived very quickly. I installed myself, following the guidelines, and wanted to check everything was done correctly.
Sent pics and video through the Facebook messenger. The response was incredibly prompt and helpful. It is a very good seat, form a very reputable brand, and the customer support was excellent. Would definitely recommend.
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