My company needed a new electric Tug for our many bins on our estate and we found a model suitable for our needs from slingsby (All Terrain Electric Tug). The whole process was very smooth from start... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Our first time dealing with Glen Chandler @ Slingsby, and i can definitely say that it was a very positive experience. After sending their quotation across, Glen got in touch and talked us through th... Mehr ansehen
Unternehmen hat geantwortet
This was our first order from Slingsby, and it arrived promptly. However, one of the components was missing. We contacted their customer service team, and Michelle from Slingsby was excellent in re... Mehr ansehen
Unternehmen hat geantwortet
Dealt with Glen for about a year now as my account manager. Very knowledgable and on the ball when it comes to responding to emails and getting quotes back to me quickly. Used them a few times now... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Here at Slingsby we offer commercial & industrial workplace supplies by manufacturing and distributing over 45,000 high quality products covering everything you need for the workplace. Ranging from handling and lifting to retail and office supplies, we've got you covered!
Kontaktinformationen
HC Slingsby PLC, 1 Otley Road, Baildon, BD17 7LW, Bradford, Vereinigtes Königreich
- 0800 294 4440
- sales@slingsby.com
- www.slingsby.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
As a Site Manager i have no issues at…
As a Site Manager i have no issues at all with them
they are very helpful and polite every time i have spoken to them especially David and Tobias.
and i will continue to use them
if i could give more stars i would :)
Kelly Smith

Antwort von Slingsby
Our first time dealing with Glen…
Our first time dealing with Glen Chandler @ Slingsby, and i can definitely say that it was a very positive experience. After sending their quotation across, Glen got in touch and talked us through the allowances made and explained every step of the process, from design to completion of works on site.
Very happy with the high level of service we have received so far.

Antwort von Slingsby
Had the pleasure to work with Glen…
Had the pleasure to work with Glen Chandler on a few separate occasions over the last year and found him very knowledgeable and helpful each time to help me design our new work area. Nothing was a problem to him.

Antwort von Slingsby
Regularly use this Company for Workplace products
Regularly use this Company for products. Service is quick, efficient and friendly. Would definitely recommend.

Antwort von Slingsby
Great company
As a company we place quite a few orders with Slingsby, and the service and the products have always been great. Would highly recommend!

Antwort von Slingsby
Fantastic customer support from day 1
Fantastic customer support from day 1. Glen Chandler visited site and supported me with my requirements. His expertise in providing me with new office pods was superb. I have placed several oders with him and Slingsby. The professional and help us create a standard on the factory floor

Antwort von Slingsby
Terrible customer service
Terrible customer service. We tried to buy a maintenance contract for our £3k work positioner and all emails were ignored. When the substandard charger broke, the request for a replacment quote was also ignored.

Antwort von Slingsby
Good customer service is always appreciated!
This was our first order from Slingsby, and it arrived promptly. However, one of the components was missing. We contacted their customer service team, and Michelle from Slingsby was excellent in resolving the issue. The missing piece is already on its way.
After the initial phone call, all further communication was handled via email, which was seamless.

Antwort von Slingsby
Good product range, but lacking communication
I've been using Slingsby for a while now, and they provide some great prices and items which we otherwise wouldn't be able to get. Their deliveries are prompt and if you do have an issue, it is easy to contact them. My only complaint is that you may be able to begin communication just fine, but you rarely get any updates or notices from them. For example, if an item is out of stock and you've ordered it, you will not find out unless you ask them. If they can state this on their website, or send an ETA with their order acknowledgement email, it would be helpful.

Antwort von Slingsby
EXTREMELY POOR SERVICE !
EXTREMELY POOR SERVICE !
I placed an order 1 month ago and still waiting for it to get delivered
No communication at all !
If you are thinking of wasting your time and money by purchasing from Slingsby than you will be just 1 more victim like myself and others
please DO NOT USE THIS FIRM
I bought a 2500kg pallet truck
I bought a 2500kg pallet truck. The lads at work used it to move a generator weighing 1440kgs. Basically the arms on the back of the truck have twisted and sprained. The guys using the truck, have no need to lie. They know I'd stand on anyway.
I took the truck back to Slingsby's and having almost completed an investigation, they have said there will be no refund. What I'd like to know is, has anyone else had a similar problem. Personally I would of thought there would be a release valve or fail safe to prevent failure. I'm not one for kicking off about things.
A part refund would of been acceptable. Not particularly happy. I can't fault the attitude of the staff - just not happy with the end result.
As a business when you order something…
As a business when you order something it because its required.
To then have to chase an order 4 times and then finally receive after 3 weeks is a tad excessive.
I'll certainly not use this company again.
Complete con
I have used Slingsby for the 1st and last time. I was looking for recycling bins, did my research and found colours ones on their site. My local supermarket was selling for £10, but Slingsby had them for £7.19. Thought great, the picture showed the complete bin and was happy to order so did. To my horror they arrived but were just coloured lids. I checked on the site and yes they said lids BUT the picture was of a complete bin. Other sites show a lid picture or bin base picture, god knows why you would buy separately. I complained as Aldi were selling the same complete bin for £7.99 and asked them to standby their price match promise at least BUT no did not accept the picture error and still on website and not prepared to price match, or part refund. So just have lots of lids and no complete bin - very unhappy and useless customer service!!
Useless
Useless. Placed an order online with delivery within 3-5 days. It hasn't arrived after 7 days so called to chase it up. On hold to them now whilst they 'look into it' so thought I would check out the other reviews on here. Have now logged into my account where it says 'order cancelled'. Lady on the phone says it hasn't been cancelled. All I know is that they've got our money, we've got no order.
Scammers
Ordered an item which was eligible for next day delivery, after 4 weeks waiting I was told it would be another 2 months before stock arrives... 2 months later I have had no item and no refund despite numerous times chasing it!
Avoid at all costs!!!
Great customer support
Great customer support, they are trying to resolve every issue.
Excellent Service and Value and Supersonic Delivery. 1st class.
I cannot understand why this Company is not highly rated. I have the highest praise for their excellent prices and service and would not hesitate to recommend them.
My experience with Slingsby has been very good and I rate them 1st class.
I placed my order on Wednesday this week and received my order the following day. This is the best and fastest delivery I have experienced in the last five weeks, and consider it excellent service given the current crisis situation.
Totally unbelievable expirience these…
Totally unbelievable expirience these days with buying from a website, they are selling items what are out of stock till next year and say nothing. Made an order 2 days ago and no information about item out of stock, until i logged in account to check order progress. Stay well AWAY from a companies like this.
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