This company is extraordinary. The level of customer service from Cyden (who make Smoothskin) is above and beyond. They willingly share requested technical knowledge and I can see that their internal... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
As someone who has had to shave my legs everyday due to fast hair re-growth I was skeptical about trying this product. However, after 8 weeks I have noticed a big difference in the speed of the hair... Mehr ansehen
Customer service non existent, item not arrived, numerus emails sent, no phone number. Now I have to try and claw back my payment. No point having a business if you cant service your customers. Women'... Mehr ansehen
Unternehmen hat geantwortet
I am using SmoothSkin since 5 weeks and I have dark brown hairs and light mediterranean skin. I got astonishing results; the product is absolutely fabulous!! A game changer! I cannot believe I am gett... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Permanent IPL hair removal for body and face. SmoothSkin offers an unparalleled beauty experience in the comfort of your own home. Whether you’re looking for a personalised treatment or ultrafast IPL we have you covered.
Kontaktinformationen
Bay Studios, Fabian Way, SA1 8QB, Swansea, Vereinigtes Königreich
- help@smoothskin.com
- www.smoothskin.com
3,7
Akzeptabel
110 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Terrible on facial hair!
It works ok on legs, arm pits and bikini line but terrible on my facial hair. It is now worse than before. Due to having to shave in preparation in using the smooth muse, I now have stubble on my chin within 12hrs. Very frustrating! So have mixed feelings about the product.
25. Dezember 2018
Bewertung ohne vorherige Einladung
Antwort von SmoothSkin
Hi,
Thanks for your review. We're really sorry to hear that you’re struggling to get the results you were looking for on your facial hair. As you’re seeing results elsewhere it does sound like you’re using the device correctly, but if there’s anything at all that we can do to help please get in touch with our customer care team so that we can talk through your individual treatment regime and offer any extra advice or tips. You can reach us by email at support-uk@smoothskin.com, or on the phone on 0303 031 1024.
Thanks,
The SmoothSkin Team
You can't return it if it doesn't work…
You can't return it if it doesn't work for your skin type. US customers are no allowed to return merchandise. They didn't even respond to my email about the refund. I just got this automatic reply. Secondly, according to the skin tone pictures, I thought it work but apparently I was wrong. $279.00 lost but I wouldn't recommend due to how hard it is to contact someone if you have an issue.
19. Dezember 2018
Bewertung ohne vorherige Einladung
Antwort von SmoothSkin
Hi Julia,
We’re really sorry to hear that you’ve had problems reaching our support team to return your order. Our US customers are absolutely welcome to return products for a full refund under our money-back guarantee, so if you’ve been told differently something has definitely gone wrong here. We’d really like to look into this and put things right for you. Please keep an eye on your inbox, we’ll be in touch shortly.
Thanks,
The SmoothSkin Team
Waste of money !
I have been using this now for approx 12 weeks and I have had no change in hair regrowth!
So to me it was a waste of money ! I really hoped that this would work as I had read some good reviews!
14. Dezember 2018
Bewertung ohne vorherige Einladung
Antwort von SmoothSkin
Hi Jo,
Thank you for writing a review. We're really sorry to hear that you haven't achieved the results you were expecting and we’d like to look into this for you. Can you get in touch with our customer care team so that we can talk through your individual treatment regime and double check that your hair type is suitable for IPL treatment? If you’ve missed the window for our 90-Day Money-Back Guarantee, our customer care team may still be able to help. Please drop us an email to support-uk@smoothskin.com, or give us a ring on 0303 031 1024. Our advisors will be happy to discuss your individual regime and offer any extra advice or tips.
Thanks,
The SmoothSkin Team
I was skeptical at first BUT now I’m so…
I was skeptical at first but now I’m so happy with the results that I want every person I know to get one :) love it so much!
14. Dezember 2018
Bewertung ohne vorherige Einladung
As someone who suffers from pcos
As someone who suffers from pcos, trying to keep my legs smooth and hair free is a nightmare, daily shaving soon turns into a dreaded chore. I actually stumbled across smoothskin muse on Instagram and thought it was worth trying. I’m so glad I did. After 3 weeks of use under my arms we’re almost hair free, the regrowth is so slow that i now only shave them once a week and even at that there’s only 1 or 2 short hairs. I’ve been using it for 12 weeks now and my legs are now hair free for the 1st time in a long time! I can’t recommed smoothskin muse enough! I’ve never reviewed a product before but this was worth reviewing, especially if I can help anyone with pcos who thinks there’s nothing out there that can help.
14. Dezember 2018
Bewertung ohne vorherige Einladung
Smoothskin IPL
I did a fair bit of research before investing in Smoothskin. I’m so glad that I did as it’s made a huge difference for me. I mostly use it for my face at the moment and as I’m sure some of you ladies will understand how time consuming and debilitating it can be to have this issue.
However, smoothskin has given me back some long lost confidence and I hope with continued use, my confidence will continue to improve. Definitely recommended.
12. Dezember 2018
Bewertung ohne vorherige Einladung
No more whiskas
I'm at that difficult age where whiskas are sprouting everywhere. In the space of only weeks I have smooth everything and my complexion is brighter. Also really pleased with the quality of the appliance. It was a lot of money but I feel I got value.
12. Dezember 2018
Bewertung ohne vorherige Einladung
Amazing product.
Amazing product.
i was very sceptical of this working but believe me it does.
it was nerve racking in the beginning of either shaving and waxing most of my face but you do get into a routine of it, and after the first couple of tries you will be a wiz at it.
It does not hurt and i'm the biggest baby out there for pain and please believe me this product works and has changed my life in how i feel about my facial hair.
please give this a try you will not be disappointed.
12. Dezember 2018
Bewertung ohne vorherige Einladung
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