Snappy Snaps Bewertungen 

582
•
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

🇫🇷 très mauvaise expérience chez snappy snaps Putney ! Ma pellicule était complètement morte ils m’ont quand même facturé cette pellicule dans développé les photos ! Si encore ils avaient imprimé... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Shout out to the manager and team at Snappy Snaps on Walworth Road for saving the day when another Snappy Snaps store closed due to an emergency. The team were great and couldn't have been more helpfu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My experience started very poorly as my orders was not fit for purpose But thanks to the efforts of the manager Reese Smith i am now very satisfied He went the extra mile to get it sorted He... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Good photos, but terrible pricing flexibility and customer service. We first asked if we could just buy 1 picture for each of our twins (2 pictures total) but they refused. We then asked if... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geld & Versicherung

Informationen, die aus verschiedenen externen Quellen stammen

Online photo printing and developing services. A wide range of photographic services available to order online or through one of our high street photo labs nationwide. Search for you local store and order online


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

582 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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3,5

Alle Bewertungen

(582)

78 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Poor passport Quality

Passport photo quality is really poor, could have probably taken a better photo myself to be fair. I attended the Leeds store in Trinity and expected something better for £14.99. You get 4 passport photos which is a bit pricey but I thought it would be worth it to get a good quality passport. Unfortunately not. Would not be coming back here or recommend for passport photos. Can't speak of other service they render though.

11. Februar 2026
Bewertung ohne vorherige Einladung
Snappy Snaps-Logo

Antwort von Snappy Snaps

I’m sorry to hear that you were disappointed with the passport photo quality in the Leeds Trinity store — that’s not the standard we aim to deliver.

If you would like the team to review this for you, please email customer.support@timpson.com with your visit details so the matter can be looked into further. Thank you for taking the time to share your feedback.

Bewertet mit 5 von 5 Sternen

Marcus and Saj are amazing!!

Marcus and Saj are friendly and brilliant. They upscaled the quality of two image files for me and printed them in A1 poster size. They look magnificent - even better than I hoped. And what a lovely team. Really went the extra mile to get me the result I wanted.

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for your fantastic feedback! We’re thrilled Marcus and Saj could upscale your images and deliver magnificent A1 posters, going the extra mile to get the result you wanted. We really appreciate you sharing your experience!

Bewertet mit 5 von 5 Sternen

Maidstone shop...Absolutely brilliant!

I recently collected a photo from Snappy Snaps, Maidstone.
I needed photo of a photo that then needed enhancing. If the staff read this it was the Dolphin one. They did the absolute BEST job, it is amazing!
This is the second time they have excelled in their work providing exactly what l wanted and more.
Thank you.
Highly recommended 🌟

18. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for your wonderful feedback! We’re thrilled the team at Snappy Snaps, Maidstone could provide exactly what you wanted and enhance your photo so brilliantly. We really appreciate your recommendation and your continued support!

Bewertet mit 5 von 5 Sternen

Excellent service

The Victoria branch, and Themis in particular, were amazing. Excellent customer service. It's worth the money to have someone who cares about your job and will do it with the utmost care and attention. I will always use them in future and recommend to others. They've been in business over 20 years so much be doing something right.

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for your fantastic feedback! We’re thrilled Themis at the Victoria branch could provide such excellent, attentive, and caring service. We really appreciate your recommendation and look forward to serving you again in the future!

Bewertet mit 1 von 5 Sternen

Overpriced, Inflexible, and Disappointing Service!

SnappySnaps in Peckham charges £24 for two passport photos, which is outrageously overpriced. The average price for the same service in London is about £8, a third of what they charge. They try to justify this inflated price by offering “free” digital copies, but in my case, that promise turned out to be misleading.

I provided my email and reasonably expected the electronic copies to arrive. They never did. When I returned to ask about it, I was met with defensiveness and told that I should have come back sooner. There was no apology, no attempt to resolve the issue, and no compromise. It felt like a bait-and-switch, an incentive used to justify the price that they then failed to honor.

At that point, I had no choice but to accept that I had paid £24 for something I could have gotten elsewhere for far less and likely better.

As for the quality, despite presenting themselves as professionals, they seemed oddly out of touch with actual U.S. passport photo standards. I was repeatedly told not to smile at all, even though neutral expressions with a slight natural smile and no teeth are allowed. The result was a stiff, unpleasant photo that looks more like a mugshot than an ID.

To make matters worse, I was pressured to completely redo my hairstyle by pulling it into an unflattering chignon, despite explaining that my previous passport photo had been accepted with the exact hairstyle I arrived with. None of this was necessary.

Now I am stuck with a photo I genuinely dislike on an official document I will be using for the next 10 years.

Bottom line: overpriced, inflexible, and disappointing service.
My advice is simple. Go elsewhere!

11. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The assistant (Marcus) that dealt with my enquiry was extremely polite and resolved my problem quickly.

The assistant (Marcus) that dealt with my enquiry was extremely polite and helpful, and resolved my problem quickly

19. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you so much for your feedback! We’re delighted to hear that Marcus was polite, helpful, and able to resolve your problem quickly. We’ll be sure to pass on your kind words to him.

Bewertet mit 5 von 5 Sternen

Highly recommend Muswell Hill branch for passport renewal

Highly recommend Muswell Hill branch for photogifts but especially passport photos and renewal.
I just popped in for some photos not realising I could complete the whole renewal for my passport there. The staff were friendly and super efficient. My application was complete and ready to be sent off within 20 minutes and I received my new passport this morning, that's only 7 days turnaround. Super happy! Thankyou!

6. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for sharing your experience! We’re thrilled to hear that the Muswell Hill branch provided such a friendly, efficient service and that your passport renewal went so smoothly. It’s great to know you were able to complete everything quickly and received your new passport in just 7 days. We’ll be sure to pass on your kind words to the team.

Bewertet mit 1 von 5 Sternen

Disappointed

Visited Snappy Snaps on Hounslow High Street for passport photos and was disappointed with the customer service. The staff member was unprofessional, showed no basic courtesy, and communicated in a very dismissive manner. Due to her attitude, I did not feel comfortable asking for a retake. Considering the high price charged for just four photos, I expected a much better level of customer care. Management should provide proper customer service training.

5. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

We’re very sorry to hear about your experience at our Hounslow High Street store. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. Please contact our customer support team at customer.support@timpson.com so we can look into this further and address your concerns.

Bewertet mit 5 von 5 Sternen

We have uBrilliantsed out local Snappy Snaps in…

We have used out local Snappy Snaps in St Albans a few times for various reasons such as Passport Photos, picture frames etc. The friendly service is excellent just like old service used to be decades ago.

30. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for your kind feedback! We’re delighted to hear that our St Albans team provided friendly service and lived up to your expectations. We really appreciate you sharing your experience!

Bewertet mit 1 von 5 Sternen

Overpriced service!!!!

I regret leaving a negative review, as the staff were undoubtedly very kind and polite. However, I felt that my lack of knowledge on the subject was taken advantage of, resulting in an excessive charge: £65 for a simple scan and minor side cropping of a standard photograph from the 1990s.

I acknowledge my own responsibility in accepting the price, partly due to time constraints and urgency, but in hindsight the cost appears clearly disproportionate to the service provided. After discussing this experience with friends and professionals in the field, this impression was only reinforced.

In addition, I was initially told that the finished product would be ready in the afternoon. When I asked whether it could be delivered earlier, I was informed that this would require an additional surcharge. Despite this, I received the email with the final product at 10:00 a.m., even though I had entered the shop at 9:30 a.m.

Overall, this experience left me feeling misled and overcharged. For these reasons, despite the friendliness of the staff, the shop has unfortunately lost a potential customer

20. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for sharing your feedback. We’re sorry to hear that you felt the service was overpriced and that the experience left you feeling misled. Please contact our customer support at customer.support@timpson.com

Bewertet mit 5 von 5 Sternen

Had a great experience at the…

Had a great experience at the Petersfield branch. Martin was incredibly helpful and went above and beyond to help us leave with something we were really happy with.

19. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for your lovely feedback! We’re delighted to hear that Martin went above and beyond to ensure you left happy. We’ll be sure to pass on your kind words.

Bewertet mit 5 von 5 Sternen

Norwich passport photos

Polite and professional, both when I 'phoned to ask about the service and when the photo was taken. The picture was accepted by the Passport Office (unlike the attempts we had made at home!).

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for your kind feedback. We’re delighted to hear that our team was polite and professional and that your passport photo was accepted by the Passport Office.

We’ll be sure to pass your comments on to the team.

Bewertet mit 5 von 5 Sternen

Manuel simply outstanding service

Manuel simply outstanding service. Known hun for many years.. very accommodating. Super very friendly should be the manager!⭐️

9. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for your kind feedback! We’re thrilled to hear that Manuel provided such outstanding and friendly service. We’ll make sure your comments are passed on.

Bewertet mit 1 von 5 Sternen

Very much Over priced

Very much Over priced.

I went into the store with my digital passport photograph to print. They charged £18 for 4 copies.
With another company it was £4 for 8 copies. Unfortunately I did not have luxury of time to wait for a delivery and had to pay £18 for 4 passport photos (print only).
It’s a shame, otherwise quite professional.

8. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for your feedback. We’re sorry to hear that you found the price higher than expected. We aim to provide a quick and professional service, especially for urgent requests, but we appreciate your comments and will take them on board.

Bewertet mit 5 von 5 Sternen

Sal at Wardour street is a star

Sal at Wardour street is a star! brilliant service

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you for your fantastic feedback! We’re thrilled to hear Sal at Wardour Street provided brilliant service. We’ll be sure to pass on your kind words.

Bewertet mit 1 von 5 Sternen

Beware

I was heavily disappointed in “Snappy Snaps!” In the UK. I entered expecting great customer service to come out with a different experience instead.

I asked for an agent to help print a return STICKY label for a parcel only for them to print a normal NON STICKY label. What happened after? Well the agent tried to gaslight me into making me believe that I never asked for a STICKY label print. I got charged again for another label which made me frustrated. I then got the STICKY label again to then find out later when I tried to send the parcel that it wasn’t even STICKY at all! I was swindled twice by this grifter! Unfair!!!

I could even hear some of the staff snickering and giggling quietly about it too before I exited the store. This was before I discovered the second label was a fraud. I should have known something was up.

I never had this experience with a high street shop before so it was strange. I should have done my due diligence and went somewhere else instead.

Thank you

26. November 2025
Bewertung ohne vorherige Einladung
Snappy Snaps-Logo

Antwort von Snappy Snaps

We’re very sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide, and we apologise for any inconvenience caused.

Please contact our Customer Care team at customer.support@timpson.com so we can look into this matter further and work towards a resolution.

Bewertet mit 1 von 5 Sternen

I visited shop in Islington high street

I visited shop in Islington high street
This morning I was greeted with very bad and rood girl from South Asia.
Just to get ID card pictures I was given
Two different price for British ID £15.99 any foreign ID £20.
I had to ask for the manager to solve
The situation.

20. November 2025
Bewertung ohne vorherige Einladung
Snappy Snaps-Logo

Antwort von Snappy Snaps

We’re very sorry to hear about your experience at our Islington High Street store. This is not the level of service we aim to provide.

Please contact our Customer Care team at customer.support@timpson.com if you’d like to discuss this further.

Bewertet mit 2 von 5 Sternen

The photo didn’t meet Korean passport standards

I had my Korean passport photo taken at the Clapham Junction branch, but unfortunately the photo was cropped too closely, so it didn’t meet the official requirements and was rejected by the embassy.
I had to retake the photo at the Victoria branch, and that one was finally accepted without any issue.

At Clapham Junction, the service cost £15 for the photo and print, plus an extra £5 to receive the file by email.
It’s disappointing that I paid for a photo I couldn’t use, especially when another branch got it right the first time.

2. November 2025
Bewertung ohne vorherige Einladung
Snappy Snaps-Logo

Antwort von Snappy Snaps

Thank you for sharing your feedback. We’re very sorry to hear about the issues with your passport photo at our Clapham Junction branch and the inconvenience it caused. This is not the experience we aim to provide. Please contact our Customer Care team so we can review the situation and make things right. We appreciate you bringing this to our attention.

Bewertet mit 5 von 5 Sternen

almost 200 family slides scaneed from…

almost 200 family slides scaneed from the 60s and 70s, the qulity of the scans was excellent the cost reasonable and the service great.

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Snappy Snaps

Thank you so much for your lovely feedback! We’re delighted to hear you were pleased with the quality, cost, and service when having your family slides scanned. It’s wonderful to know you’re happy with the results!

Bewertet mit 5 von 5 Sternen

Snappy Snaps Wood Green - brilliant and great value

Snappy Snaps Wood Green
very good value for money - Thank you very much.
the team were helpful; gave their time to sort the printing and placement of the photos into the frames they sold me.
A team for whom time to help was given with courtesy and kindness

9. Oktober 2025
Bewertung ohne vorherige Einladung
Snappy Snaps-Logo

Antwort von Snappy Snaps

Thank you for your kind words. We’re delighted to hear that you had a positive experience at our Wood Green branch and that our team were able to assist with your photo printing and framing. Your feedback about their courtesy and helpfulness will be passed on — it’s always wonderful to hear when our team goes the extra mile.

We look forward to welcoming you back soon!

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