We are an NHS Trust which has using Snap for several years now for both audit and survey data collection. The product is essential to the work we do, easy to use and capable of so much. The support... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Over 30 years of using Snap, I continue to be delighted and praise it to my colleagues and clients. My research consultancy simply can not work effectively without Snap. It's so adaptable and user fr... Mehr ansehen
Unternehmen hat geantwortet
Cint, as a platform, does not give a good service. Surveys are generally poorly remunerated, and I find I am often disqualified after several minutes' work. Cashing in rewards is problematic; in the p... Mehr ansehen
Unternehmen hat geantwortet
I love Snap Surveys and have been using it heavily for over 5 years. It's so flexible but really good value for money and you get all the proper survey features at once rather than having to pay extra... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Capture accurate feedback, make better decisions. Providers of advanced survey software & professional research services. Request a free demo »
Kontaktinformationen
Tortworth House, GL12 8HQ, Wotton-under-Edge, Vereinigtes Königreich
- 01454280800
- info@snapsurveys.com
- www.snapsurveys.com
4,4
Hervorragend
46 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Recent Snap Evaluation
The snap software that I use within my day-to-day job is of a high calibre allowing me - and my colleagues - to produce high quality pieces of work that meet our organisation's business needs.
The software keeps getting better and improving with each passing year, with new tools being added to allow surveys to become more dynamic and interactive. With that said, the software remains extremely user-friendly and if any problems are encountered, the Team at Snap are always on hand to offer help, advice and top quality support.
Alongside the day-to-day use of Snap, the training materials on offer - whether that be onsite, online or via telephone - are also extremely beneficial to any type of Snap user, regardless of whether they're a beginner or an experienced user.
21. November 2018
Bewertung ohne vorherige Einladung
Antwort von Snap Surveys
Hi Robert
Thank you for leaving us such a great review. We appreciate the high regard you have for our survey platform, as well as the customer service we provide.
Please let us know if there’s anything more we can do to help.
Many thanks,
Snap Surveys Team
Excellent survey design and reporting software
I have been using SNAP Survey software for over a decade and I believe it is an essential part of my business as a market research consultant. I use the software every day and although it does have a learning curve it is simply much more powerful and flexible than many competitors in delivering online, face-to-face and kiosk interviewing. Without doubt, using SNAP has allowed me to be more innovative and has helped me deliver research, valuable insight to my clients and grow my business.
I have also worked with the SNAP consultancy team several times and I have always found them creative, diligent and committed to excellence. I feel in safe hands working with them and would recommend them. The help desk are also very good at helping to answer difficult questions or help me solve challenging questions.
21. November 2018
Bewertung ohne vorherige Einladung
Antwort von Snap Surveys
Hi Callum
We appreciate the kind and words – and thank you for being with us for so long.
Our software is definitely very rewarding when used to its full capabilities!
We’re very happy to hear how much the platform has helped you and your clients.
Offering great support is one of our biggest priorities so we’re delighted to hear we’ve delivered on this for you. As ever, you know where we are if you need us!
Many thanks,
Snap Surveys Team
We have been using Snap Survey since 2016...
We have been using Snap Survey since 2016 receiving an excellent level service from all areas; training, sales & support. For anyone looking for a solid response collector & analytic tool I would highly recommend Snap.
21. November 2018
Bewertung ohne vorherige Einladung
Antwort von Snap Surveys
Hi Liam
Thank you for the review and for being a long-standing client. We appreciate your kind words and look forward to continuing to deliver a first-class service for you.
Many thanks,
Snap Surveys Team
Great tool with great support
SNAP is a great tool backed up with some great support from their team
20. November 2018
Bewertung ohne vorherige Einladung
Antwort von Snap Surveys
Hi Clive
Thank you for the great review. We’re delighted that our software and services are delivering the results you need.
Many thanks,
Snap Surveys Team
Waste of time & effort
Started Snap Surveys & completed 2 surveys with a credit of £2+. That was about 6 weeks ago and since then I have received several invitations to complete surveys, but after completing 15/20% of the survey they find it is not suitable and find me another survey - this goes on for another 2 or 3 surveys so after wasting up to 15 minutes of my time I am no further forward and out of pocket on time wasted. BEWARE!!!
14. November 2017
Bewertung ohne vorherige Einladung
Antwort von Snap Surveys
Thank you for your feedback, John. We can understand your frustration. Unfortunately, your review pertains to a panel service, not Snap Surveys software or services. You registered for a Snap Surveys panel through our partner, Cint, who administers opportunities for paid surveys. Cint has their own set of criteria for survey completions and rewards. If you would like to discuss this further, you may contact Cint directly. https://www.cint.com/contact/
Scammers
Scammers,
They leach on to you from other web sites when you buy something online and promise cash rewards for filling out surveys, lots of excuses for not crediting you for all the time you spend filling in their online questions. After filling in surveys they say finding one more suitable, so all that time was wasted (not credited!), after a lot of time it falls over with an error, so no credit at all.
Contacted them many times and they just fob you off with some IT excuse, weeks later it is no different. Appears to be just another con, don’t waste your time.
Update (to their reply)
"Snap Surveys" log-in, "Snap Surveys" on the web pages, how can that not be a Snap Surveys service then?
22. April 2017
Bewertung ohne vorherige Einladung
Antwort von Snap Surveys
Thank you for your honest feedback, Rob. Do know that we can understand your frustration. Unfortunately, your review pertains to a panel service, not Snap Surveys software or services. You registered for a Snap Surveys panel through our partner, Cint, who administers opportunities for paid surveys. Cint has their own set of criteria for survey completions and rewards. If you would like to discuss this further, you may contact Cint directly. https://www.cint.com/contact/
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.