Fantastic service from start to finish. Really prompt in responding to messages. Delivery service with Saif was excellent! We are so happy with our new sofa!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Fantastic service from start to finish. Really prompt in responding to messages. Delivery service with Saif was excellent! We are so happy with our new sofa!
Unternehmen hat geantwortet
Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Mehr ansehen
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I honestly couldn’t be happier with my experience with Sofas and Friends. A huge thank you to Rad, who went above and beyond to make sure my sofa reached me as quickly as possible. I receiv... Mehr ansehen
Unternehmen hat geantwortet
This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Mehr ansehen
Unternehmen hat geantwortet
351 Purley way, CR0 4NW, Croydon, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent quality, arrived within a couple of weeks,delivery very smooth, sofa Tulum very comfortable and quality amazing. No negative comment at all.

Antwort von SOFAS and FRIENDS
Super helpful and friendly. Trendy sofas and mine came in 2 DAYS!!! Very happy!

Antwort von SOFAS and FRIENDS
I had a wonderful experience purchasing my new sofa. The customer service was outstanding, and the sofa itself is incredibly comfortable. I absolutely adore the colour. The delivery team was also very helpful, making the entire process a delight..

Antwort von SOFAS and FRIENDS
Sofas and Friends provided an exceptional service from the beginning to the end. Not only did they help with the delivery of the sofa, but they were extremely flexible with timings, which made the whole process stress-free. They even kept the sofa in storage for me for a period of time until I was ready to receive it — something you don’t often find with other companies.
The communication was smooth, friendly, and professional throughout. The sofa arrived in perfect condition, and the delivery team handled everything carefully and efficiently.
I’m genuinely impressed with their customer care and willingness to go the extra mile. Highly recommended and I will definitely use them again!

Antwort von SOFAS and FRIENDS
Amazing customer service from help before ordering to delivery being quick and setting the sofa up fantastically. This is the nicest sofa !!! Thank you would highly recommend you.

Antwort von SOFAS and FRIENDS
So I did a review on Sofas @ Friends after having two sofas from them one was a replacement for one that was faulty I received the second part of the Sofa in replacement for the damage one seven months later same problem with the Sofa. I’m sorry but I cannot and will not recommend this company to anybody after writing my review. They reply to it telling me to contact the office so they can get this sorted for me low and behold they never contacted me. I called the office. I was told someone will be in contact with me very soon. This was two weeks ago total waste of of my time please do not reply to this review asking me to contact you as I will not be doing it. It’s been a total waste of £1900.
Yet to recieve our sofa but visited the store on Saturday and dealt with a lovely gentleman called Rad, he was Super helpful, friendly and knowledgeable. They have a beautiful range of sofas to view, definitely worth the trip!

Antwort von SOFAS and FRIENDS
Very pleasant dealing with Rad at Sofas and friends. The sofas are excellent value for money too

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Beat at customer centricity and no one has this great amazing collection for sofas in London.

Antwort von SOFAS and FRIENDS
The delivery guys was so helpful...tried their best to fit the sofa through the doors... the sofa looks nice and good quality

Antwort von SOFAS and FRIENDS
We had a great experience at sofa and friends !
We ordered our sofa on the Monday it was delivered within 3
Days
Amazing service!!!

Antwort von SOFAS and FRIENDS
Amazing experience, went into the shop on the Saturday to see the sofa and it was delivered today (Tuesday!) so amazing delivery turnaround. Purchased the Tignes and the quality is brilliant, the sofa itself is absolutely beautiful. Delivery men were also lovely and helpful. We had an awful experience with DFS, but sofas and friends I would highly recommend!

Antwort von SOFAS and FRIENDS
We ordered a special order shark colour tulum sofas, the turn around was quick and the delivery company was great too. We are in love with the new sofas! Great experience with sofa and friends!

Antwort von SOFAS and FRIENDS
Super fast delivery! Very professional service, delivered unpacked and sofa put where I wanted it, great! Ordered the Tignes electric cinema sofa in green, its stunning! And looks so much more expensive then it was, would definitely recommend 5*

Antwort von SOFAS and FRIENDS
Absolutely brilliant service from start to finish the sofa is the best we’ve ever had we absolutely love it also the colour rabbit is stunning, then men who delivered it where really nice and helpful set it all up for us and took away all the rubbish and my old sofa

Antwort von SOFAS and FRIENDS
It’s the second sofa I bought from sofa and friends. The quality is great and it’s so comfortable! The team were brilliant as always. I’ve recommended them to several friends and they’ve all had great experiences too. Very happy

Antwort von SOFAS and FRIENDS
Just purchased the tinges corner mocha sofa amazing quality and what a great team in the showroom. Well worth a visit.

Antwort von SOFAS and FRIENDS
We got our Tignes sofa - few days ago and we absolutely in love with it.
Great quality, cozy and comfortable.
Very efficient customer service - this model was in stock therefore we received less than in a week after we placed an order. Would definitely recommend!

Antwort von SOFAS and FRIENDS
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