Sparrow Bewertungen 20

TrustScore 2 von 5

2,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

This card company is terrible. I sent them an email (because their costumer service number is always "after business hours" ) telling them I had been hospitalized and that is why my... Mehr ansehen

Bewertet mit 1 von 5 Sternen

First off they only gave me a credit limit of $300 ( took $59 instant) My credit is not terrible. Then instantly got the wallet set up and tried to use it. Decline for 50 dollars. A line of people and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was incredibly anxious about taking a private student loan because you hear so many bad things about student lending. Sparrow customer service answered all my questions and the FAQs and tips are a g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I paid off the balance on September 20, 2025 and they recently reported a charge off to my credit although I have submitted proof several times that it was paid

Unternehmensdetails

Vom Unternehmen geschrieben

Sparrow allows you to compare pre-qualified private student loan rates from multiple lenders through a single form. With Sparrow, you know exactly how each loan option stacks up when it comes to APR, monthly repayment, total repayment amount, and repayment options. Sparrow is not a lender or a bank. Instead, we partner with top private student loan providers to optimize the search and comparison process. Our goal is to provide a variety of competitive options, enabling you to quickly find the right student loan for your unique financial situation. Comparing rates on Sparrow is completely free and does not impact your credit score.


Kontaktinformationen

2,2

Mangelhaft

TrustScore 2 von 5

20 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 25 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 1 von 5 Sternen

This card company is terrible

This card company is terrible. I sent them an email (because their costumer service number is always "after business hours" ) telling them I had been hospitalized and that is why my payment was past due. I was hospitalized for 55 days. This was their response: Hello Sara,

Thank you for contacting Sparrow. We appreciate your communication regarding your situation. We understand that circumstances can impact one's ability to manage their finances, and we want to assure you that we do not intend to put our customers in a difficult position.

We're very sorry to hear of the issues you are facing and truly wish you the best moving forward.

Unfortunately we do not currently offer temporary hardship programs. I sincerely apologize for any inconvenience this may cause.

If you are able to settle your full past due amount of $185.00 by your upcoming due date of May 01, 2026, we would be able to waive one additional late payment fee, but unfortunately we are unable to waive any additional fees at this time. I'm very sorry.

We strongly encourage you to process a payment of even $35.00 as soon as possible to avoid the immediate risk of account closure due to prolonged delinquency.

We thank you for your cooperation and understanding.

Best regards,
Hayley W.
Sparrow Customer Support

They have no support for when issue arise for customers. I couldn't have for seen this happening when I opened the card. They don't offer credit protection, instead they refuse to work with you and continue to drive up your debt.

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible Card

First off they only gave me a credit limit of $300 ( took $59 instant) My credit is not terrible. Then instantly got the wallet set up and tried to use it. Decline for 50 dollars. A line of people and I can't pay for a pack of gum. It says instant tap/wallet available funds. FALSE. Don't get hoodwinked. Stay with Capital One!!

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Sparrow card or sparrow financial…

Sparrow card or sparrow financial whatever they call themselves are the worst company on the planet do not in my opinion have anything to do with them in regard to conducting business or getting any of their products. This is just my own opinion and experience in views, I had a credit card with them to rebuild my credit and it was $1000 credit limit and for almost 2 months pretty quickly I utilized it and had a $598 balance on my credit card over two months later just about give or take it’s still showed a $658 credit balance or credit usage card balance on my credit reports Experian Equifax and Trans Union. After talking to them, they told me that as of February 1, 2026 they would update my new credit usage amount which at that time was zero. I have paid it completely off, but they went by the prior cycle which was $96 so they claim to contact the credit bureaus on 1 February to update and get rid of that $598 usage rate which was raising my credit utilization rates and hurting my credit score. So about 10 or 11 days went by after they were supposed to report to the credit bureaus whether they did or not I’ll never know, but I know I called up and complained the hell of a lot and also in the next day or two all three credit reports showed a $96 balance. They finally updated it after almost 2 months of leaving it at $598. So around February 10 because of my efforts and my complaints they updated it to reflect correctly even though I was at 0% and actually pay the card off. Then on 15 February they put back on the $598 of credit card usage and removed the correct $96 credit card usage and to this day February 17. It still shows $598 while Equifax and experience show $96. Trans Union did show $96 but somebody in the back office at this brilliant company spiral card reported back to Trans Union. I guess in my opinion and told them to knock my credit usage up back up to $598 and remove the $96 dropping my credit score down by a lot of points and it’s untrue. What they did was either done by error or mistake by their back office intentionally or intentionally whatever the reason is it’s sheer incompetence now I still have the $598 showing on my Trans Union report and my utilization has one skyrocketed back up to 13% and they knocked my credit score down by 11 points. I complained to the consumer financial protection bureau Sparrow cards response was they did nothing wrong that they report accurately they didn’t even apologize or admit the mistake they made by removing the $96 update back to the $598 reflecting on my Trans Union report, they didn’t even apologize to me. They didn’t even admit that they did it or that they created that mistake or that that it was an error on their pot and that they would alter it or modified it. Well, I instantly closed my card on the 15th after talking to them because I knew this company was absolutely incompetent. So I close my credit card account. I’m at zero balance it’s paid off that matter of fact, they owe me $.96 and I’m gonna have to wait a month until this credit card drops off of all my credit reports because I closed the card and that 596 amount is still gonna be reflected on my Trans Union report for probably at least another month or two. God knows how long until it’s removed off all the credit bureaus because I closed the card. Take my advice from my own experience do not conduct business with this company, they are deceptive, nefarious, and competent and need to be shut down. Take my word for it. This is just my own opinion and my own views avoid this company like the plague they destroyed my credit score. They lied to the consumer financial protection bureau in my opinion, trying to portray themselves to the consumer financial protection bureau, as if there’s some kind of perfect saints doing everything accurately. They lied. To make themselves look good and to try to protect their reputation. So now I’ve gotta wait until their credit card drops off of all three of my credit reports and that’s it. In the meantime, my credit utilization on Trans Union is gonna remain high until their car drops off and then as a result, I’m gonna lose more points because they’re an account is gonna be shown as closed on my credit reports all because they changed the $96 a couple of days later back to $598. Meanwhile, I was at a zero balance I paid everything off do not do business with this company in my opinion unless you want a headache and if you email them, they will respond to you and tell you that everything they did was accurate. They will never admit their faults or shortcomings or errors or mistakes. They did it with the consumer financial protection bureau and consumer financial protection. Bureau are pretty much worth worthless they don’t do anything anyway they’ll investigate. They don’t contact me. They’re pretty worthless. They just take the companies word for it.

15. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Sparrow

Hi Peter,

We’re sorry to hear about your experience - that sounds incredibly frustrating.

That said, we believe there’s been a mix-up. The situation you’re describing relates to a credit card account and credit bureau reporting, which is not something our company offers or manages.

We are Sparrow (sparrowfi.com) - a student loan marketplace that helps consumers compare loan rates, along with a marketing platform for financial institutions. We do not issue credit cards, manage credit lines, or report to credit bureaus.

It appears your review is intended for a different company, likely Sparrow Card (sparrowcard.com), which is a separate business.

We’d really appreciate it if you could update or redirect your review to the correct company so other readers aren’t misled.

If there’s anything related to our actual services that we can help clarify, we’re always happy to assist.

Best,
Sparrow Team

Bewertet mit 5 von 5 Sternen

For me this has been the best card for…

For me this has been the best card for rebuilding. I have them all and this one actually rewards on time payments w increases. They have a straightforward app and they take debit cards for payment. Immediate payment updating as well. They also
provide free credit score, and all their fees are upfront. If you have to go this route this is your card.

7. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Sparrow

Hi Brooke,

We’re glad to hear that you’ve found a financial product that’s been helpful for you! That said, we want to clarify that your review may have been intended for a different company. We (Sparrow at https://www.sparrowfi.com) don’t offer credit cards or financial apps. Instead, we provide a platform that helps students search and compare private student loans from trusted lenders.

It sounds like your positive experience may have been with SparrowCard (https://sparrowcard.com), which is a separate and unaffiliated company.

If you’d ever like to learn more about how Sparrow helps students find the best loan options, feel free to reach out at support@sparrowfi.com.

Wishing you continued success on your financial journey!

— The Sparrow Team

Bewertet mit 5 von 5 Sternen

Ok. Hostility Ceased

Ok. I Was Hostile & Going To Close My Account
True U Have To WAIT 4Ever For Customer Service
However I Went Online & U Make It SO EASY
I Have Climbed Down Off Of The Roof & Appreciate That It Is Easy & I Thank U

1. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Sparrow

Hi Virginia,

Thank you for taking the time to share your honest feedback. We truly appreciate your patience and understanding as we continuously work to improve our customer service experience. I'm glad to hear that our online platform made things easier for you—it’s exactly what we aim for!

If you ever have any other questions or need assistance, don’t hesitate to reach out. We’re here to help and always striving to make your experience with Sparrow even better.

Thank you again for your support!

Bewertet mit 5 von 5 Sternen

Easy process

Easy process. Found really good interest rates. Lots of lender options to choose from.

16. März 2023
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Antwort von Sparrow

Hi Lester,

Thanks for leaving us a review! At Sparrow, we do our best to make sure we can find you the best student loan for your unique financial situation and I'm thrilled to hear you had a good experience.

Feel free to contact us if you ever need any help! :)

Daniel
Sparrow

Bewertet mit 1 von 5 Sternen

I applied and have heard NOTHING back…

I applied and have heard NOTHING back and it’s been over two weeks.

2. November 2022
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Antwort von Sparrow

Thanks for your feedback. I'm disappointed we weren't able to meet your expectations. As a company founded by students, for students, we always strive to take the side of the borrower and make the process as seamless as possible. With that in mind, is there anything I can do to help you?

Bewertet mit 5 von 5 Sternen

Good rate, fast process, and very professional.

Sparrow helped me find the best rate on my student loan. I found the process to be very efficient and would highly recommend Sparrow to friends and family.

Good rate, fast process, and very professional. My only regret is not doing it sooner!

28. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Sparrow

Jimmy, thank you for taking the time to let us know about your experience! The entire Sparrow team appreciates your kind words! Thank you for the review and we hope you visit us again!

Bewertet mit 5 von 5 Sternen

User Friendly Website

The ease of maneuvering through web page and minimal amount of questions

20. Oktober 2022
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Antwort von Sparrow

Hi there,

Thank you so much for sharing your positive experience using Sparrow! We pride ourselves on an easy-to-use website and simple application. We hope to see you back if / when you need help searching and comparing student loans.

Daniel,
COO

Bewertet mit 1 von 5 Sternen

Too many questions to be given 44 pre…

Too many questions to be given 44 pre qual and my school isnt on the list.

17. Juni 2022
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Antwort von Sparrow

Hi there,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Please feel free to reach out to support@sparrowfi.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Bewertet mit 4 von 5 Sternen

GREAT

Great news am just waiting on approval

31. Mai 2022
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Antwort von Sparrow

Thank you so much for your kind words, Christopher. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Bewertet mit 5 von 5 Sternen

Great product!

Great product – saved me so much time and money on my student loans! Really like being able to compare between all top lenders with a single application. I'll be saving a ton on interest over the lifetime and will be able to pay down my debt faster thanks to Sparrow!

17. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Sparrow

Thanks for leaving us a review, Tim. I'm happy to hear we were able to find you a student loan that works for you. Please feel free to reach out if we can help in any other way.

Daniel
Sparrow

Bewertet mit 5 von 5 Sternen

Borrow with confidence

Borrow with confidence. Sparrow's dashboard made it easy to do an apples to apples comparison across the different loans. The detailed side by side comparisons including some specific guidance on how to choose a specific loan helped me feel comfortable when deciding. I will always recommend my friends and family to use Sparrow.

13. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Sparrow

Hi Julia,

Thanks for leaving us a review! At Sparrow, we do our best to make sure we can find you the best student loan for your unique financial situation and I'm thrilled to hear you had a good experience.

Feel free to contact us if you ever need any help! :)

Daniel
Sparrow

Bewertet mit 5 von 5 Sternen

Great way to compare lenders!

The ability to compare offers in minutes from so many lenders is incredible. Seriously, no better way to be sure you're not missing out on a better loan offer!

13. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Sparrow

Hi Viola,

Thanks for leaving us a review! At Sparrow, we do our best to make sure we can find you the best student loan for your unique financial situation and I'm thrilled to hear you had a good experience.

Feel free to contact us if you ever need any help! :)

Daniel
Sparrow

Bewertet mit 5 von 5 Sternen

Sparrow

I was incredibly anxious about taking a private student loan because you hear so many bad things about student lending. Sparrow customer service answered all my questions and the FAQs and tips are a great resource. The cherry on top is that I was able to easily compare lenders so that I knew I wasn't being taken advantage of.

13. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Sparrow

Hi Andrew,

Thanks for leaving us a review! At Sparrow, we do our best to make sure we can find you the best student loan for your unique financial situation and I'm thrilled to hear you had a good experience.

Feel free to contact us if you ever need any help! :)

Daniel
Sparrow

Bewertet mit 5 von 5 Sternen

Was skeptical at first...honestly is…

Was skeptical at first...honestly is amazing!

I wasn't able to find any other offer until I came here. Sparrow did it for me in like 6 minutes. I usually don't leave reviews - but thank you :))

13. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Sparrow

Hi Mike,

Thanks for taking the time to write this review. All feedback is highly appreciated, as it enables us here at Sparrow to further develop our products and services. We’re very grateful for customers like you and hope you stick with us for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time.

Thanks again!

Daniel
Sparrow

Bewertet mit 5 von 5 Sternen

Useful service that is easy to use

Great service both in terms of utility and ease of use. Simple interface that allowed me to quickly find the best loan for this semester and to refi my existing loans which carried much higher rates (since I didn’t have sparrow for those)

16. Februar 2022
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Antwort von Sparrow

Hi Cade, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Please let us know what we can do for you in the future.

Bewertet mit 5 von 5 Sternen

Awesome service:

Awesome service; wish it had been around earlier in my college years as it linked me with lenders that had much better offers

15. Februar 2022
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Antwort von Sparrow

Thank you so much for your kind words, Nicole. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Bewertet mit 5 von 5 Sternen

I have only had the loan for a month

I have only had the loan for a month, but do far so good.

10. Februar 2022
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Antwort von Sparrow

Thanks for sharing your experience with Sparrow, Peggy! We're happy you were able to find a loan that works for you. If you have any questions or concerns, we're always here to help!

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