Your customer service was very helpful. Answered my concerns. Purchased a jazzy 27 power chair. Looking forward to shopping your cataloged for other items for my wife. Thank you
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been a customer for about 15 years and have been very satisfied with every purchase. Fast, friendly and very good prices. I recommend them to people when they ask about my mobility equipment.
Unternehmen hat geantwortet
SPINLIFE did well. If the rest of the experience had gone as well, 5 stars, easily. The problem is it was delivered by South Eastern Freight lines to a local store, who will be doing the setup. The... Mehr ansehen
Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updat... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Kontaktinformationen
330 West Spring Street, 43215, Columbus, Vereinigte Staaten
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4,1
Gut
1235 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I guess Spinlife generic useless…
I guess Spinlife generic useless message from vendor didn’t see that I’ve already called 6 times and all 6 said they would get back to me , well I’m still a paraplegic and you never call back so everyone that’s the true response to this cya message from someone who knows nothing but send out a useless message. Hey how about calling with a solution, it’s been weeks and wheelchair still doesn’t work, real brain surgery Spinlife
1. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von SpinLife.com
Dear Curt,
We are sorry for the ongoing issue with your wheelchair. A member of our customer service management team is actively working on this and has been in contact with the manufacturer for a resolution. We understand the importance of getting this resolved for you as quickly as possible. You are a valued customer and your satisfaction is very important to us.
great and easy
7. Jänner 2025
Antwort von SpinLife.com
Hello Richard, Your positive feedback is greatly appreciated. Thank you for taking the time to provide feedback.
the order was quick and easy
6. Jänner 2025
Antwort von SpinLife.com
We're grateful for your feedback. Thank you for choosing SpinLife.
Put a work order in on Sunday tech was…
Put a work order in on Sunday tech was out on Tuesday and fixed chair he was great
5. Jänner 2025
Antwort von SpinLife.com
Thank you so much for your kind words, Vaughan. We really appreciate you taking the time out to share your experience with us.
Great Customer Service: Lisa provided me exceptional customer…
Lisa provided me exceptional customer service! She was kind, and knowledgeable about the various patient lifts and how the one I ultimately purchased fit my specific needs. Lisa made my buying experience with SpinLife a most pleasant experience!
6. Jänner 2025
Antwort von SpinLife.com
Hi Pamela, We're pleased to hear that Lisa provided you with exceptional customer service. Thank you for sharing your experience with SpinLife!
Not quick enough
I realize you made an effort to get in touch with us during this holiday. But my concern for my husband’s well being and health is the upmost importance. He is completely paralyzed and HE needs the dolphin bed to work. This isn’t getting done quickly
27. Dezember 2024
Antwort von SpinLife.com
Dear Jo Ann,
We are sorry for the delay in locating a tech in your area to handle the service. A tech has been assigned and he will be contacting you shortly to schedule an appointment.
Thank you,
SpinLife
package arrived opened and totaly…
package arrived opened and totaly destroyed - can't imagine why a shipper would need to open the shipment - have no idea if anything is missing - am requesting the company take back their product.
20. Dezember 2024
Antwort von SpinLife.com
We apologize for any inconvenience caused by the condition of your package. We will work with our vendor partner to have a new scooter shipped out to you.
Antwort von SpinLife.com
Thank you for your kind words. We are glad you found our website easy to use and appreciate your positive feedback.
Always the easiest and best site to…
Always the easiest and best site to visit for our multiple scooter needs.
15. Dezember 2024
Antwort von SpinLife.com
Thank you for your kind words! We're thrilled to hear that you find our site easy to use and helpful for your scooter needs. We appreciate your continued support and strive to provide a seamless experience for all our customers.
Speedy customer and technical service
Was able to take advantage of discount with quote because sales person suggested locking it in. Delivery was sooner than expected, and on time. Spin life customer service helpful resolving issue with freight company. Technical support quickly answered our assembly question, that Pride took 2 hours to reply too.
12. Dezember 2024
Antwort von SpinLife.com
Thank you for your kind words and for sharing your positive experience. We're delighted to hear that you were able to take advantage of the discount and that the delivery was timely. We also appreciate your feedback regarding our customer service and technical support. We strive to provide excellent service to all our customers.
Thanks Karl for your help
12. Dezember 2024
Antwort von SpinLife.com
We're so glad to hear that you had a positive experience. We appreciate your kind words and feedback.
I was so satisfied with the service I received
I was so satisfied with the service I received. Excellent service. Salesman I spoke to on the phone was a very nice and pleasant person to help me find what I needed.
1. Dezember 2024
Antwort von SpinLife.com
Thank you for your kind words, Debbie. We're delighted to hear you were satisfied with our service and found our salesperson helpful and pleasant. We appreciate your feedback and are glad we could assist you in finding what you needed. Thank you for choosing our company for your medical supply needs.
The variety and reasonable prices of…
The variety and reasonable prices of items to assist persons that have a handicap affecting their mobility.
9. Dezember 2024
Antwort von SpinLife.com
Hello Ernest. We're pleased to hear you found a variety of items at reasonable prices to assist with mobility. Thank you for taking the time to share your experience.
Great Service and Price
Very good experience with SpinLife from ordering to arrival of equipment. Shipping was good, packaging was great and secure Very satisfied with everything
5. Dezember 2024
Antwort von SpinLife.com
We appreciate you taking the time to share your positive experience with us. We're thrilled to hear that you were satisfied with our service from ordering to delivery. We strive to provide our customers with a seamless and secure experience, and it's rewarding to know we met your expectations.
I was so nervous about calling in as I…
I was so nervous about calling in as I hate being on the phone but Bev made everything so easy.
25. November 2024
Antwort von SpinLife.com
Hi Kimberly. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
My order was 4 days behind schedule and…
My order was 4 days behind schedule and as a wheelchair user I need my stuff on time.
17. November 2024
Antwort von SpinLife.com
We understand your frustration with the delayed order. We strive to deliver on time, and we apologize for the inconvenience this caused. We will be reaching out to you with an update on your order.
It was a quick and easy way to order a great wheelchair.
The explanation for all the add ons was easy to understand.
23. November 2024
Antwort von SpinLife.com
Hi Betsy. Thank you for your review! We are thrilled to hear that ordering your wheelchair was quick and easy.
Great Company
I have dealt with SpinLife in the past and had a great experience both times. They are very prompt with processing and delivery and very helpful if you need to call them
11. November 2024
Antwort von SpinLife.com
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you've had great experiences with us in the past. We strive to provide prompt service and helpful support, and it's rewarding to know we've met your expectations.
Great Experience
I just learned about SpinLife. What a great website; my item was super easy to locate and order. Shipment was very fast.
13. November 2024
Antwort von SpinLife.com
We are so happy to hear that you had a positive experience with our website and the ease of ordering your item. We strive to provide our customers with a seamless and convenient shopping experience. We appreciate your kind words and hope you enjoy your purchase.
Seth did a great job finding me the…
Seth did a great job finding me the part I was looking for.
23. Oktober 2024
Antwort von SpinLife.com
Hi Jeffrey We're so glad to hear that you had a positive experience. We appreciate your kind words about Seth's helpfulness.
So funktioniert Trustpilot
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