Customer service is brilliant, didn’t have to wait on hold for more than 10 seconds each time I spoke to someone new. Spoke to a kind lady named Danielle, she handled my situation brilliantly and ma... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Customer service is brilliant, didn’t have to wait on hold for more than 10 seconds each time I spoke to someone new. Spoke to a kind lady named Danielle, she handled my situation brilliantly and ma... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience with the customer service today. I spoke to Mark G I believe (around 1 p.m.), and he was incredibly friendly, patient and helpful throughout the call. He helped me set up... Mehr ansehen
Easy ,simple and very good finance company, process was simple straight forward and easy steps, and I got my dream car within few days less than a week,
Startline are a fantastic motor finance company. I telephoned to ask how I can register to keep track of my account/payments and the customer support team couldn’t have been more helpful. Very lovely... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Startline is a leading provider of specialist finance solutions to the UK motor finance market, working with prominent franchised and independent dealers and specialist intermediaries.
We challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet the rapidly changing needs of used car buyers and retailers during the 2020s.
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very quick and easy transaction will definitely recommend to family and friends.

Antwort von Startline Motor Finance
I found the company to be very helpful with all my questions, very polite and competent thank you for all your help.

Antwort von Startline Motor Finance
I bought my car I was looking for car for so long I always want to buy nice car but couldn’t afford it than I applied finance with startline motor finance they accept my now I got that car I wanted to buy it am so happy and thanks to them to help me all the way through this process thank you so much.

Antwort von Startline Motor Finance
Great fast service, and a curtesy call a week later to make sure no problems and set up a day for payment that suited me.

Antwort von Startline Motor Finance
This company is absolutely amazing the financed my car for me they've taught me every step of the way what to do if I'm in trouble if I can't afford it and they're just amazing people thank you very much

Antwort von Startline Motor Finance
Very quick and with just the right amount of paperwork, not complicating people's lives by asking for things that are impossible to obtain and prove, thank Gracias señores🤝🤝

Antwort von Startline Motor Finance
It was a pleasant experience because you are professionals and fulfill everyone's wishes.... but a small disadvantage is due to the dealers I worked with because they do not deliver technically safe cars. I hope you improve this in the future.

Antwort von Startline Motor Finance
Good service and very helpful

Antwort von Startline Motor Finance
Very helpful all the way through can’t fault the process

Antwort von Startline Motor Finance
Very helpful and professional would highly recommend,friendly and supportive service many thanks

Antwort von Startline Motor Finance

Antwort von Startline Motor Finance
I was so impressed by the company, particularly for how swift they were in processing the financing of my car. Iam now driving and very happy.
They are also quite flexible on considering individuals with credit score that are not too good. It’s not everyone who has a credit score that is not impressive that is incapacitated to pay back the loan.
I wouldn’t hesitate to recommend a friend to them.
Thumbs up!!

Antwort von Startline Motor Finance
I can recommend Startline Motor Finance. I recently secured a refinance deal with them after Lloyds refused to refinance my car, despite my 4-year tenure and consistent payment history. Straightforward and speedy in getting it all set up.

Antwort von Startline Motor Finance
They made the process straight forward not stressful at all.
Very happy with the service

Antwort von Startline Motor Finance
I would give 0 stars if I could.
My experience with Startline Motor Finance has been extremely stressful and disappointing. I financed a vehicle through them and the car has now failed its first MOT since I purchased it due to serious faults, including severe corrosion. The vehicle has been off the road since April, leaving me without use of the car while still dealing with finance payments, inspection costs, MOT costs, towing costs, and the stress of trying to resolve the matter.
In my view, the vehicle was faulty and not fit for purpose. The repair costs are expected to run into several thousands of pounds, yet Startline have refused to offer meaningful help or take responsibility.
What makes this worse is that Startline suggested using independent inspectors, but the inspection outcome relied heavily on what I believe was a seriously mistaken mileage position. It was treated as though the vehicle had done around 30,000 miles in one year, which was then used to justify the serious corrosion and faults. I believe this has unfairly affected the outcome, because the car failed its first MOT after I bought it and the level of corrosion suggests there were serious underlying issues.
Despite raising a complaint and providing evidence, including the MOT failure and reports, I feel Startline have been dismissive and have failed to properly consider the fact that this was the first MOT since purchase and that the car has suffered major faults so soon.
I have been left with a car I cannot use, significant financial loss, and no proper support from the finance company. Based on my experience, I would not recommend Startline Motor Finance.

Antwort von Startline Motor Finance

Antwort von Startline Motor Finance
The response was good. The service given was informative and sufficient.

Antwort von Startline Motor Finance
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