Stratco Bewertungen 

3 020
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Hayley from the Mandurah WA team is fantastic.. she is very knowledgeable and so helpful. She knows her product's and her service is 💯 If you need a patio or shed go see Hayley at Stratco Mandurah... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic help and attitude towards getting me the result we needed today. Will went out of his way to talk to the right people and get a solution that would complete a major project.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service from Jeremy atStratco Capalaba . Pleasant , Kind , respectful , knowledgeable . Looks like a good team there .

Unternehmensdetails

  1. Baumarkt
  2. Baustoffhandel
  3. Heimwerkermarkt
  4. Geschäft für Gartenmöbel
  5. Anbieter von Terrasseneinhausungen
  6. Bedachungsfachhandel

Informationen, die aus verschiedenen externen Quellen stammen

With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

3020 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(3 020)

91 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

How good is Steve (Stratco driver)?

How good is Steve (Stratco driver)? Setting up garage multiple Stratco workbenches, shelving, cabinets.
Steve calls me to let me know he had of delivery items and would make the delivery with the next 30 minutes, on arrival the pallet of purchases placed just where I needed.

29. April 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Hi Graham, it is fantastic Steve provided you with great service. Thank you for the 5 stars.

Bewertet mit 5 von 5 Sternen

Steve from Straco delivered my shed…

Steve from Straco delivered my shed professionally. His attention to detail ensured the shed arrived in perfect condition, and he went above and beyond to place it exactly where I wanted.

26. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Pat, its great Steve provided you with a great delivery service. Thank you for the 5 stars.

Bewertet mit 5 von 5 Sternen

Great cover

Product exactly as described - looks good.
Delivered on time and easy to assemble.
Covers our aircon unit perfectly.

23. April 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Hi Peter, thank you for the 5 stars. We hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Great service from Steve

Steve was very helpful rang to let us know he was on his way. ensured he was delivering to the right unit rather then just dumping it and running. Complete opposite to our last experience.

16. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Rebecca, thank you for the 5 stars. It is great to hear Steve provided you with a great service.

Bewertet mit 1 von 5 Sternen

False Advertising - False Discount Percentages

A promotion was advertised for an in store sale of up to 75% off on 13th April 2024. 20% off was offered on colourbond fencing products however when trying to make a purchase it was evident that only 7.75% discount was actually being honoured rather than the 20% advertised. If you shopped here on 13th April check your dockets and make sure you actually received the advertised discount correctly. If anybody else has had a similar issue regarding this sale on 13th April 2024 with this item or any other item please consider raising your concerns with Stratco in writing to a given email address, and then elevating to the ACCC if necessary. You will need to call Stratco to get the email address for a customer service manager. I can't share it here.

13. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Ben, we are disappointed you have had an unsatisfactory experience and will use your feedback to improve our service. If anyone has an issue from the sale on 13th of April, please contact us to investigate.

Bewertet mit 5 von 5 Sternen

The online ordering was so simple and…

The online ordering was so simple and delivery within 3 days was amazing. Will have no problem ordering from stratco again absolutely brilliant

10. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi David, it is fantastic to hear you had such a positive online experience with us. Thank you for the 5 stars.

Bewertet mit 5 von 5 Sternen

Rob from Stratco at Huntingwood was…

Rob from Stratco at Huntingwood was fantastic.
Excellent customer service, fast, friendly and helpful.
Cheers mate.

3. April 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Hi Jason, it is great to hear Rob provided you with excellent service. Thank you for the 5 stars.

Bewertet mit 5 von 5 Sternen

Phone orders

Wanted to do a phone order with someone else picking it up for me. Staff on the phone were very helpful and made the purchase easy and hassle free. Would highly recommend using phone order if you need to.

6. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Angela, it is great to hear you have had a positive experience with ordering over the phone. Thank you for the 5 stars.

Bewertet mit 1 von 5 Sternen

Less than one star

Less than one star. Absolutely poor service. We’ve been waiting more than 18 months now for repair to poor product and installation and continue to be fobbed off. We would never recommend this company or product.

19. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

We are disappointed to hear about your unsatisfactory experience and will do our best to address the issues you've raised. could you please email me your details to contact@stratco.com.au With a description of the issue at hand so I'm able to pass onto senior management.

Bewertet mit 5 von 5 Sternen

Stratco is great !

Stratco provide a great range of building and home improvement products. I’ve also been impressed by their customer service. Nice!

18. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Stan, thank you for the 5 stars. It's great to hear you have had a positive experience with our team.

Bewertet mit 5 von 5 Sternen

Garden shed

Received my order on time & the product is easy to assemble & looks great in my yard.

16. Februar 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Hi Mick, thank you for the feedback and the 5 stars!

Bewertet mit 1 von 5 Sternen

Paid a deposit for a deck and patio…

Paid a deposit for a deck and patio roof at the end of October and was told 2 weeks for engineering. Waited and waited for it to come through. Followed up to be told the engineer was on leave and we could expect engineering by mid to end of December. When that did not happen we followed up again to be told end of January. we got an email at the end of January of the sketch that was drawn on the day we paid the deposit. By that time some of the funds we had for the project had gone. We asked for a refund only to be told we had to pay $500 for what seems to be the privilege of being messed around for 3 months. With in my opinion nothing from engineering.
Poor form

1. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Stratco

We are disappointed to hear about your unsatisfactory experience and will do our best to address the issues you've raised. I have passed this onto the senior management of Queensland. Thank you.

Bewertet mit 1 von 5 Sternen

Purchased your handi heritage shed a…

Purchased your handi heritage shed a few weeks ago. Only part of the shed arrived, and some wrong parts delivered. Online videos don't show the finer details needed to erect the shed. Tek screws supplied are not sufficient in length to do the job. Gutter mounts not designed fir corrugated colourbond sheets. The list goes on.
Poorly designed and engineered sheds. Not worth the money you pay for them. Extremely disappointed in the product and service. Never again will I purchase your products.

3. März 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

We are disappointed to hear about your unsatisfactory experience and will do our best to address the issues you've raised. This has now been passed onto the senior management of NSW. Thank you, Sam.

Bewertet mit 5 von 5 Sternen

The staffs are very helpful and…

The staffs are very helpful and excellent service.

27. Februar 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Hi Jo, it is great to hear the staff at Stratco Caboolture provided you with 5 star customer service.

Bewertet mit 5 von 5 Sternen

Process was very smooth and the shed…

Process was very smooth and the shed was straight forward to put together ( easy for 2 people). Took about 4-5 Hours to complete . Watch the Video on Youtube BEFORE you start to build :)

Good Looking Shed

22. Februar 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Hi Rob, it is great to hear you have had a 5 star experience with our shed! We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

I purchased online

I purchased online, sale went well, delivery was great no damage, and product is better than i thought the design is strong. East to install.

9. Februar 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Hi Christopher, thank you for the 5 stars and the great feedback. We hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Very helpful had no complaints just…

Very helpful had no complaints just waiting on delivery can't wait for my shed

10. Februar 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Hi Wayne, it's great to hear you have had a great experience with us so far! we hope you enjoy your new shed when it arrives.

Bewertet mit 5 von 5 Sternen

Tree of life wall art

I absolutely love the tree of life outdoor wall art,quick delivery and easy to order,not much notification on delivery

1. Februar 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Hi Karen, thank you for your feedback and your 5 stars. We hope to see you again soon.

Bewertet mit 5 von 5 Sternen

What a pleasure it was dealing with…

What a pleasure it was dealing with Penny Fish
She made buying a patio very easy, her knowledge and professionalism was out standing
Penny is a credit to her industry
Highly recommend Penny and Stratco !!!

1. Februar 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Thank you, Donna for your 5 stars and kind words. We are thrilled to hear about your positive experience with Penny Fish!

Bewertet mit 5 von 5 Sternen

Great customer service from Natalie

I was impressed with the customer service from Natalie Lavelle who patiently discussed the details of building a balustrade for my deck. She was meticulous in pointing out the details of the measurements to consider the diameter of the steel posts.
I returned two days later to confirm my order with her (Quote ref: 77459521) with the amended measurements.
I observed that despite being busy, Natalie noticed the customers who were waiting, asked them about their needs, and directed them accordingly.
Natalie is dedicated to her work with a concern for the customers. She even helped me load the posts I bought that day.

16. Jänner 2024
Bewertung ohne vorherige Einladung
Stratco-Logo

Antwort von Stratco

Thank you for sharing your positive experience with Natalie Lavelle. We're delighted to hear that she provided excellent customer service, demonstrating attention to detail and dedication. Thank you for your feedback and 5 stars.

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