Stratco Bewertungen 

3 019
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Hayley from the Mandurah WA team is fantastic.. she is very knowledgeable and so helpful. She knows her product's and her service is 💯 If you need a patio or shed go see Hayley at Stratco Mandurah... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic help and attitude towards getting me the result we needed today. Will went out of his way to talk to the right people and get a solution that would complete a major project.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I bought a HM4 shed (sliding door) and overall I'm fairly happy with it. It looks beautiful and assembly was pretty straight forward with good instructions. This was a replacement to an older (10+ yea... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Baumarkt
  2. Baustoffhandel
  3. Heimwerkermarkt
  4. Geschäft für Gartenmöbel
  5. Anbieter von Terrasseneinhausungen
  6. Bedachungsfachhandel

Informationen, die aus verschiedenen externen Quellen stammen

With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

3019 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(3 019)

90 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great with delivery!

Steve was on time with delivery and expertly used the truck’s crane to lift our 100kg shed flatpack over our back fence - in the perfect spot for us to assemble! Thanks Steve and thank you Stratco for the awesome shed!

12. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

HI Naomi, thank you for the 5 stars and for the fantastic review! We're so glad Steve could deliver your shed right where you needed it. We appreciate your kind words and are thrilled you're happy with both the service and your new shed! We hope to see you again at Stratco Epping!

Bewertet mit 1 von 5 Sternen

Madrid 3 seater outdoor swing states…

Madrid 3 seater outdoor swing states aluminium frame. All of the frame is steel - checked with a magnet in store. No problem with the product itself but don't say it's aluminium in your advertising if it is not.

1. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Rick, we appreciate the feedback you have provided and will follow this up with the relevant team to review. Thank you.

Bewertet mit 5 von 5 Sternen

"I received excellent customer service…

"I received excellent customer service from Corey at Stratco Caboolture. I purchased an AC cover, but when I unpacked it, I noticed it was dented. I called, and Corey immediately held a replacement cover for me. He made the whole process seamless and stress-free. Highly recommend Stratco Caboolture for their outstanding service!"

2. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Gail, thank you for the 5 stars and fantastic feedback. We’re thrilled to hear that Corey provided you with excellent service and made the replacement process seamless. Our team strives to ensure our customers have the best experience possible and we hope to see you again at Stratco Caboolture!

Bewertet mit 1 von 5 Sternen

Don't ask for a Quote!

Still waiting on a simple quote for a fence extension submitted 18/10/24 (nearly 3 weeks). Phoned Stratco to follow-up (24/10/24) was told someone will action it in a few days. Still nothing. Anyway, I have completed my fence extension without their help.

18. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Angelo, we are disappointed to hear about your experience and will do our best to address what you've raised in your feedback. We would appreciate if you could please pass on your contact details and email us at contact@stratco.com.au and reference this review for us to follow this up with you as soon as possible. Thank you.

Bewertet mit 5 von 5 Sternen

Fantastic store and genuine service

Fantastic store and genuine service. All staff excellent and friendly. Product knowledge great and overall very satisfied.

2. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Paul, thank you for the 5 stars and wonderful feedback! We hope to see you again at Stratco Bunbury!

Bewertet mit 5 von 5 Sternen

Shed building

Our experience was amazing and Lee-Ann Mclean was brilliant.
Her knowledge and expertise made the whole process of building our backyard shed so easy from start to finish.
I highly recommend lee-ann Mclean from Stratco Canning Vale WA for all your building needs

10. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Susan, thank you for the 5 stars and fantastic feedback! We’re thrilled to hear that Lee-Ann made your experience so smooth and enjoyable. We appreciate your recommendation and look forward to seeing you again at Stratco Canning Vale!

Bewertet mit 5 von 5 Sternen

Steve the delivery driver was very…

Steve the delivery driver was very helpful, friendly and went over and above.

24. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Andrea, thank you for the 5 stars and great review. We are glad to hear you were provided with excellent delivery service and hope to see you again at the Stratco Epping store!

Bewertet mit 1 von 5 Sternen

The antonym of service is Stratco

The antonym of service is Stratco. Job after job supplied short, delayed, damaged, wrong colour or all the above. Often, the response is worse than the underlying error. From order to invoice, the arrogance is disgraceful. With an invisible manager behind the wheel, nothing changes if nothing changes. Perth is a s*#%show and its destroying small business.

18. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Tony, we are very disappointed to hear about your experience and will do our best to address what you've raised in your feedback. We would appreciate more details about your experience if you could please pass on your contact/order details and email us at contact@stratco.com.au and reference this review. Thank you.

Bewertet mit 5 von 5 Sternen

At Kadina store

At Kadina store, l was so happy with his knowledge, helpfulness and his friendliness. I highly recommend people to shop at this store.

22. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Marilyn, thank you for the 5 stars and for the wonderful feedback! We hope to see you again Stratco Kadina soon!

Bewertet mit 5 von 5 Sternen

fantastic customer service from a great team

fantastic customer service from a product i purchased & needed further help. guys were amazing & fixed my problem straight away. thanks Stratco !

22. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Dean, thank you for the 5 stars. We appreciate the feedback you have provided and will be sure to pass this onto the Epping team. We hope to see you again soon at Stratco Epping!

Bewertet mit 5 von 5 Sternen

Exceptional customer service

We were assisted by Stephanie to look at fencing options.
Stephanie has excellent engagement and communication skills and is incredibly knowledgeable about many different Stratco products. She gave us some suggestions, multiple choices and left us with great confidence about what we could design and purchase. Thank you so much Stephanie, you listened to us, treated us with respect and you were fun and incredibly helpful.

19. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Lee, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Stephanie. Her expertise and engagement truly make a difference, and we're glad she could help you feel confident in your fencing choices. We appreciate your kind words and we hope to see you again at Stratco Gepps Cross!



Bewertet mit 5 von 5 Sternen

Steve was truly a lovely very helpful…

Steve was truly a lovely very helpful man. Would recommend him to anyone

16. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Renee, thank you for the 5 stars. We appreciate the feedback you have provided and will pass this on. We hope to see you again at the Stratco Epping store!

Bewertet mit 5 von 5 Sternen

Very unhappy

My experience wasn’t anywhere near great. I contacted stratco saying there were drawings missing. They said they didn’t supply them anymore.(it was on the packing sheet though) my council needs drawings. The ‘online only’ instructions (none supplied) kept referring to the drawings. Footings size/depth etc. company seems to be uninterested. Very poor. Wouldn’t recommend.

9. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Alan, we are disappointed to hear about your experience and will do our best to address what you've raised in your feedback. We would appreciate more details about your experience if you could please pass on your contact/order details and email us at contact@stratco.com.au and reference this review. Thank you.

Bewertet mit 1 von 5 Sternen

Placed an order and paid for delivery NO Show …

Placed an order and paid for delivery of items, paying a high fee to deliver and giving three weeks notice for delivery to occur. On day of delivery, No Show! called store at 3.30pm and told, order was placed on the truck and delivery would be done by 6pm. Did not arrive and not impressed at all.

4. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Josh, we are disappointed to hear about your experience and will do our best to address what you've raised in your feedback. We would appreciate more details about your experience if you could please pass on your contact/order details and email us at contact@stratco.com.au and reference this review. Thank you.

Bewertet mit 2 von 5 Sternen

We ordered a Stratco Outback kit back on…

We ordered a Stratco Outback kit back on 28th January 2024. It arrived in Yamba NSW in due course without a hitch from Ormeau. We had an installer build this construction There were wrong gable joiners sent in the kit,had to wait days for the correct ones to arrive. The design is not good, the gable roof leaks, rusting tech screws, pop rivets show denting, poly carb sheeting is joined with tape. We have had nothing but issues, namely leaks and rust right up til the 3rd September, (8 months later) when installer was returning to rectify problems. I would not reccommend a Stratco Outback for the expensive price and inferior materials

3. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Helen, we are disappointed to hear about your experience and will do our best to address what you've raised in your feedback. We would appreciate more details about your experience if you could please pass on your contact/order details and email us at contact@stratco.com.au and reference this review. Thank you.

Bewertet mit 5 von 5 Sternen

Great customer service.

I visited the shop today, 28 Aug 24, looking for a couple of hard to get parts that the internet couldn’t help me with.

One part was in stock, and the other wasn’t. The guys I spoke with went out of their way to help me identify where I might go looking for the part they couldn’t help me with.

I was very impressed with the customer service they provided. Thanks guys.

28. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Pete, thank you for the 5 stars. We appreciate the feedback you have provided and are glad to hear that you were provided with excellent customer service from our Stratco team members. We hope to see you in store again soon!

Bewertet mit 5 von 5 Sternen

Impressive Consultant..knowledgeable.

Impressive Consultant..knowledgeable.. but most importantly excellent customer service. Dave Ward came to our home ..went that extra extra mile to assist us to sought a solution .Would recommend .Would use his service again.Thanks Dave.

26. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Klee, thank you for the 5 stars. We appreciate the feedback you have provided and are glad to hear that you were provided with excellent customer service!

Bewertet mit 5 von 5 Sternen

All was OK

Very fast delivery.
All was OK.

21. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Laci, thank you for the 5 stars. We are glad to hear that you received your order and products very quickly and hope to see you again at Stratco!

Bewertet mit 5 von 5 Sternen

Great products & Customer Service

I have bought quite a few things from Stratco.
I find the site easy to follow and easy to order.
Some great specials on there …
Customer service amazing, got a call to explain when they would be delivering to South Coast.

19. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi Susan, thank you for the 5 stars and providing this feedback. We are glad to hear you had a great experience with us and hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Good Quality and Service

Ordered three different ‘Titanium’ garage cabinets, after a call to Stratco, to confirm a couple of configuration questions. The operator, Annette, was very helpful and informative. The cabinets arrived in perfect condition seven days later. Assembly was pretty straightforward and the quality of the panels are very structurally sound. Front panel comes complete with doors attached. Very well thought through assembly, with no external fixings visible. These Australian made cabinets are worth every cent over the cheap imports available from hardware stores.

7. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Stratco

Hi there, thank you for the 5 stars. We appreciate the feedback you have provided us and are glad to hear that your cabinets that you ordered arrived in perfect condition - we hope you enjoy using them!

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