Stratstone - Land Rover Wolverhampton Bewertungen 

179
TrustScore 4 von 5

4,1

Graiseley Hill, WV2 4HQ Wolverhampton, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was greeted in a welcoming and friendly manner by Victoria my service advisor, was informed about expected duration of service and confirmation of the cost. While in the waiting area was also wel... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. Kfz-Prüfstelle
  3. Automobilhersteller
  4. Kfz-Reparatur und -Wartung
  5. Ölwechseldienst
  6. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Vom Unternehmen geschrieben

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Kontaktinformationen

  • Graiseley Hill, WV2 4HQ, Wolverhampton, England, Vereinigtes Königreich

  • 01902 212 904

4,1

Gut

TrustScore 4 von 5

179 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(179)

4 363 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Poor customer relations

Already covered in previous submission.

11. Dezember 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi Karen,

Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services

Bewertet mit 1 von 5 Sternen

Poor service and won’t be using this…

Poor service and won’t be using this dealership again with the exception of one good service staff from start to finish

21. November 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hello,

Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services

Bewertet mit 5 von 5 Sternen

I was dealt with pleasantly and…

I was dealt with pleasantly and efficiently so happy

11. November 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hello Stephen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Bewertet mit 4 von 5 Sternen

Communication

Communication, regular updates with progress

8. Dezember 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Bewertet mit 5 von 5 Sternen

Always a great service from Stevie and…

Always a great service from Stevie and Keith at Wolverhampton land rover

27. November 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi Gbee,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Stevie and Keith at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Bewertet mit 5 von 5 Sternen

Everything was good .

Everything was good .

1. Dezember 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Bewertet mit 5 von 5 Sternen

Great after care and service from the service team

Great show room and great after care from the service team Especially stevie she goes the extra mile to give the gold standard of service

14. November 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi Keith,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with stevie at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Bewertet mit 5 von 5 Sternen

The ease at dropping off my car

The ease at dropping off my car, information passed on throughout the process and the pick up

11. Juli 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Bewertet mit 5 von 5 Sternen

On the day the Salesman did a great job…

On the day the Salesman did a great job - It was the upgrade that I wanted. The salesman had great knowledge of the product answered all my question and was very positive. The trade in of my vehicle to the handover of the new car was very smooth. James Barney did a great job.

20. September 2025
Bewertung ohne vorherige Einladung
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hello,

Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!

Stratstone Land Rover Wolverhampton Customer Services

Bewertet mit 1 von 5 Sternen

Shambolic

JLR should never have Stratstone as a dealership, they took four months and previously I have had to remove cars from them to get it repaired.

25. August 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hello Simon,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Brand Customer Services

Bewertet mit 5 von 5 Sternen

Vehicle Service

Vehicle service was completed last month. Service co-ordinator was very helpful, friendly and polite. Really excellent service from the garage including dealing with a recall on the vehicle. Kept informed at all times. Many thanks to all involved at Stratstone Land Rover Wolverhampton.

20. Oktober 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hello Alison,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Bewertet mit 1 von 5 Sternen

Disappointing Experience

Several attempts to resolve what I think is a simple basic issue.
Communication very poor.
No suitable courtesy car.

3. November 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hello Brian,

Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com? They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services

Bewertet mit 5 von 5 Sternen

Quality service

Fantastic team who genuinely care about looking after their customers

12. September 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi Rhiannon,

We are happy to know that our team provided you with great customer care and looked after your needs.

Stratstone Customer Services

Bewertet mit 5 von 5 Sternen

Very efficient

Very efficient. Ordered a taxi for me to get to work and rang me and ordered a return taxi when the work was complete. ( Many Thanks )I was informed in advance of hoe long it would take

7. Oktober 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi Jeremy,

We're happy to hear that our service was efficient for your transportation needs.

It's great to know we could assist you with both journeys and keep you informed about the timing.

Stratstone Customer Services

Bewertet mit 5 von 5 Sternen

Excellent service with Neil Perry…

Excellent service with Neil Perry conducting business with the skills of a master of the art of customer service. I went in to buy one car and was so pleased with the service I bought a second one while I was there and ordered a third one for delivery in March 2026.

20. Oktober 2025
Bewertung ohne vorherige Einladung
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi Sam,

We're happy to hear you received excellent service.

It's great to know you were so pleased that you purchased an additional car and ordered a third.

We appreciate your positive feedback about Neil.
Stratstone Customer Services

Bewertet mit 2 von 5 Sternen

Cracked spark plug caused miss firing

Cracked spark plug caused miss firing

23. August 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi Gurmit,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@stratstone.com

Kind Regards,
Stratstone Customer Services

Bewertet mit 5 von 5 Sternen

Simple oil change

Simple oil change, straight forward, no problem, thanks.

1. Oktober 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi Peter,

We're happy to hear that your oil change was simple and straightforward.

Thank you for your positive feedback; we appreciate it.
Stratstone Customer Services

Bewertet mit 5 von 5 Sternen

Job was completed with no problems…

Job was completed with no problems however the problem was caused by windscreen washer bottle was poorly fitted during manufacture

15. Mai 2025
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi David,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Stratstone Customer Services

Bewertet mit 5 von 5 Sternen
Stratstone - Land Rover Wolverhampton-Logo

Antwort von Stratstone - Land Rover Wolverhampton

Hi Aubrey,

We appreciate you sharing that our service staff was very helpful.
Stratstone Customer Services

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