Great experience at Mercedes Colchester. Despite feeling stressed and worried when my car broke down, they helped me feel at ease, got my problem fixed quickly and effectively. Would highly recommend... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Mercedes Benz Colchester is doing everything right, great service from all departments involved as well as made to feel welcome by Receptionist. Thank-you
The service B was good, Elaine who handled everything was brilliant and such a great personality. The let down was with the free car wash and hoover. The car wash was really well completed. The bigges... Mehr ansehen
Unternehmen hat geantwortet
Brought a Merc A180 June last Year. Requested price of a tow bar, and told " about five grand". Requested fitting from several specialist tow bar companies who refused to take on the reprogramming of... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Autohändler
- Automobilhersteller
- Gebrauchtwagenhändler
- Kfz-Prüfstelle
- Kfz-Reparatur und -Wartung
- Ölwechseldienst
Vom Unternehmen geschrieben
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Vom Unternehmen geschrieben
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktinformationen
London Road, CO3 8PH, Colchester, Vereinigtes Königreich
- 01206 224017
4,6
Hervorragend
312 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great experience at Mercedes…
Great experience at Mercedes Colchester. Despite feeling stressed and worried when my car broke down, they helped me feel at ease, got my problem fixed quickly and effectively. Would highly recommend this place. Especially chloe from the service team, 10/10 experience.
18. September 2026
Mercedes Benz Colchester is doing…
Mercedes Benz Colchester is doing everything right, great service from all departments involved as well as made to feel welcome by Receptionist. Thank-you
15. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
First class service
Have been a customer of Colchester Mercedes for many years and continue to appreciate the level of service from all departments
7. September 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Colchester Customer Services
Antwort von Stratstone - Mercedes-Benz of Colchester
Hi Peter,
Thank you for your positive review.
The team at Stratstone Brand are always happy to help!
Have a great day!
Stratstone Brand – Customer Services
B CLASS SERVICE From start to finish
From start to finish
C&D driver to service advisor 👌
11. September 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello Sharon, we appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Service department
I dealt with a lady called Gemma in the service department she was outstanding she kept me updated every day I have never had service like this what an amazing lady the service department have really got it together from the Colchester branch I would highly recommend anyone with a Mercedes to use this branch so helpful and professional well done to Colchester
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello Michael,
Gemma will appreciate you leaving a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Room for improvement!
The service B was good, Elaine who handled everything was brilliant and such a great personality. The let down was with the free car wash and hoover. The car wash was really well completed. The biggest let down was the hoover, the front 2 seats were hoovered very well, the middle was half completed, then the boot was left and not touched. This was the biggest let down, but I didn't notice until I arrived home so was not easily rectified.
8. September 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello David.
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Mercedes-Benz of Colchester Customer Services
Stratton Experience. Everything that I asked for was done
Everything that I asked for was done, and in a very professional way. All staff were helpful
7. September 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello Bernie.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Mercedes-Benz of Colchester Customer Services
Don't ever bother buying a Mercedes Extended Warranty!
Louis was very quick to answer my queries.
4. September 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello Suzanne,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Mercedes-Benz of Colchester Customer Services
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello Garry,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Mercedes-Benz of Colchester Customer Services
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello Pierre,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Mercedes-Benz of Colchester Customer Services
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Mercedes-Benz of Colchester Customer Services
We recently dealt with Mercedes…
We recently dealt with Mercedes Colchester and couldn't be happier with the experience. From start to finish, the communication was exceptional—we were kept fully informed every step of the way, which made everything stress-free. The overall level of service was top-tier, professional, and genuinely welcoming. We’re extremely impressed and will definitely be returning in the future.
27. August 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Amazing service
Without fail, every time I have had to contact the dealership or made arrangements for my car to be serviced, I have been blown away by how friendly, helpful and reassuring all staff are. Most recently my car was in for a service and Lucy in particular made the experience smooth and stress-free.
26. August 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Lucy at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello Christine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very efficient and helpful staff - Louis was particularly helpful.
Very efficient and helpful staff. Went the extra mile to help when paying by a new system as I’m not very technical. Car arrived on time and very clean. Thanks.
17. August 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Support
The team in Colchester (more specifically Louis) who handled the whole interaction in a professional way.
18. August 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very professional service as always :-)
13. August 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hi,
Thank you for your positive review.
The team at Stratstone Brand are always happy to help!
Have a great day!
Stratstone Brand – Customer Services
Car was ready to test drive on our…
Car was ready to test drive on our arrival. Paul gave an excellent overview and demo.
12. August 2026
Antwort von Stratstone - Mercedes-Benz of Colchester
Hi James,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Paul at Dealership
Have a lovely day!
Mercedes-Benz of Colchester Customer Services
So funktioniert Trustpilot
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