Had a rush order for an important customer demo, and the SuperLogics team went above and beyond to get the order ready quickly. Good bunch of folks.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Replacing obsolete panels and needed help with integration to our SCADA system. Sales and support were very helpful and insightful. Delivery time was excellent and we are back online. Thanks !
SuperLogics is an amazing company if you are looking for a high quality, custom computer system. They are super tech gurus, helpful, friendly and easy to work with. Even if a problem occurs, there is... Mehr ansehen
Rich Constantini was a huge help with his knowledge in helping us choose the next PC to support our long-term manufacturing usage. The website was easy to navigate, and the PC selections were clearly... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
Vom Unternehmen geschrieben
Kontaktinformationen
9 Mercer Road, 01760, Natick, Vereinigte Staaten
- 877-893-1660
- customerservice@superlogics.com
- www.superlogics.com
4,7
Hervorragend
748 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Love this company
Love this company. You have always provided us with solid and dependable products
1. November 2024
Well built!
Our SuperLogics Ryzen Threadripper Pro 5545 with water cooling outperformed our air-cooled Lenovo P620 with the same Processor, GPU, and RAM. The SuperLogics machine also costs less. In all fairness, the fans were louder on the SuperLogics and must have been running at speed to keep the internals cooler but you buy Threadripper for processing power not sound!
24. Oktober 2024
Great product and it was exactly what I…
Great product and it was exactly what I needed.
22. Oktober 2024
On time delivery
On time delivery
Quality products
Helpful and knowledgeable sales and support staff
Available and engaged when needed
18. Oktober 2024
No Adware!
The shipping was right on time. The OS version came in with no adware. Larger computer suppliers always come with adware. The drives are very fast at accessing audio for our broadcast station.
The only slight bad bad thing is that the fans are a little noisy. Although the 2U system is much quieter than the 1U.
8. Oktober 2024
Satisfied Customer
The response and willingness to go the extra mile was well received. Our Lab is back up and functional as before. Customer Service was very helpful in getting Us to the right people and getting the part we needed.
19. September 2024
Personalized Service
Got a personalized thank you for my order from a real person within the company. The product was shipped and delivered on time as estimated, a little bit of wait, but a very fair price and worth the wait. I will order from here again.
17. September 2024
Computers made it here well before…
Computers made it here well before expected time. Representative was great to work with.
22. September 2024
Top notch customer care
We were in a bad spot when our automation computer and backup completely failed at the same time. We reached out to super Logics and they were able to get us a computer that did everything we needed super fast. The sales person I talked to was incredibly knowledgeable and asked us great questions to ensure we got the exact computer we needed to support our needs. From the moment we made the first phone call their customer service team took great care of us and their communication was top-notch every step of the way. I cannot say enough good things about our experience and I wish I could give them more than five stars
22. September 2024
Always great to work with
Always great to work with. Like the chat to get started and then quickly move to quotes via email.
10. September 2024
Timely Responses and Helpful Information
Both Matthew and John had timely responses and helpful information. It made everything painless for me.
5. September 2024
Quick to respond and ship!
Quick responses to emails and even faster shipping. A wonderful experience, start to finish.
26. August 2024
Great selection
Great selection, fast deliveries on many items. Invoice management is not optimal for business needs but not a significant hurdle.
31. Juli 2024
Zero communication
Zero communication - no order confirmation, no follow up, no shipping notice. On top of that it was sent to the billing address not the shipping address.
26. Juli 2024
Antwort von SuperLogics
Hi Trae, Thank you for being a valued customer since 2018 and thank you for taking the time to provide your feedback about this past order. We are very sorry about the paperwork mistakes we made on this order and the resulting inconvenience those mistakes caused. After a thorough review of the order processing steps we took, and the steps we missed, we have determined that our own internal sales and order processing procedures were not followed properly. We will be re-training the sales staff on their responsibilities, as well as updating some of our order processing procedures based on your feedback. We missed the order entry QC step and missed the order acknowledgement email step, however I would however like to clarify that our records do show that we emailed the invoice with tracking number to you. It was emailed to your service@... Email address on July 26th, the day after your order was shipped. We are also thankful that you ultimately received the reliable, properly configured computer you ordered.
Because our paperwork error led to this order shipping to your previous ship to address rather than the one on this order, please allow us to ship your next order free of charge and/or offer another form discount to make up for the inconvenience and expense this caused you.
I want to thank you again for taking the time to provide us with this feedback. It is important to helping us improve.
Thank you,
Liam F. and Matt M.
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