Sweyn Forkbeard Bewertungen 

49
•
TrustScore 3 von 5

3,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

OK so my story that I inputted an incorrect delivery address - my mistake which I said to the company themselves. I was also liaising with Evri without any success - which is typical... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

“I’ve tried a lot of shaving oils, but SweynForkBeard has completely raised the bar. This all-natural formula glides smoothly, softens my beard instantly, and leaves my skin feeling hydrated without a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

On my recent trip to London I purchased the beard butter and beard brush for my husband and he has not be able to stop talking about how smooth, soft and overall fantastic his beard is for the last 4... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I was looking to leave a review for your company as I brought some products which were of okay quality, however, I've just seen your horrible response to a customer who I guess has been buying from yo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kosmetikgeschäft
  2. auch in
  3. Fachhandel für Haarpflegeprodukte
  4. Kosmetikindustrie
  5. Kosmetikproduktanbieter
  6. Kosmetikproduktehersteller

Vom Unternehmen geschrieben

Sweyn Forkbeard produces more than 200 Male Grooming Products 100% Organic & Handmade in London (Beard Oils, Beard Balms, Beard Butters, Beard Shampoo, Beard Conditioner, Moustache Wax, Shaving Creams, Shaving Soaps, Face Wash, Face Lotion, Eye Gel, Face Scrub, Clay Pomade, English Shaving Oil, After Shave Balm, Cooling After Shave Gel, Soaps, Lip Balms, Perfumes, T-Shirts, Beard and Moustache Combs and brushes, Straight Razors, Safety Razors, Cut Throat Razor, Barber Vest, Aprons, Barber Tool Roll and some amazing Gifts Sets packed in wooden boxes) Sweyn Forkbeard is for the man who fights every day in the globalized world without losing his chivalry and masculinity. If you are in London, you are welcome to visit our Shop and Showroom in Units 606-607 Camden Market, Chalk Farm Rd, London, NW1 8AH, United Kingdom. Find us using the 3words app: pillow. puzzle.keys Sweyn Forkbeard was the 1st Viking King of England in the year 1013. His son was King Canute (Knut) "The Great". Sweyn Forkbeard was famous for his conquers, beard and immaculate hair even in battle. In 2015, following research in England, Denmark and Norway, we created our famous recipes. Our male grooming products are 100% Organic and inspired by the natural ingredients used by Vikings and English men in 1013. We have received many awards since 2015 that recognized our efforts to continue producing handmade products and in London. We have been awarded Men´s Grooming Brand of the Year 2023-2024-2025 by Prestige Awards. Finest Mens grooming products 2024, and Best Shaving Products 2024-2025. On 2023, we received the Award of Excellence in the Male Grooming Category by E2 Media. We have been awarded the 2022 MALE GROOMING BRAND OF THE YEAR by Prestige Awards. On 2022, we were awarded Male Grooming Brand of the Year by Lux Awards. We were awarded 2021´S BEST ORGANIC BEARD CARE BRAND - THE UK by Lux Magazine Life (Luxury Awards) WHAT´S THE BIG DIFFERENCE WITH OUR PRODUCTS? All of our products are Handmade in London using top quality ingredients. Our products are 100% natural and organic, without parabens, sulphates, artificial fragrances or colours. Ideal for all skin types, including sensitive skin. All our ingredients are vegetal origin so are suitable for vegetarians and vegans, and of course, has not been tested on animals. We are planet friendly brand.


Kontaktinformationen

3,2

Akzeptabel

TrustScore 3 von 5

49 Bewertungen

5 Sterne
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2 Sterne
1 Stern

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3,2

Alle Bewertungen

(49)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

AVOID!!!

OK so my story that I inputted an incorrect delivery address - my mistake which I said to the company themselves. I was also liaising with Evri without any success - which is typical of Evri's reputation. Despite 4 messages to Evri they still returned my parcel to sender.

Then upon contacting this company themselves - wow, I have never been spoken to in such an aggressive/abusive tone! They did nothing whatsoever to assist with the issue and it was clear they did not care at all. They did not offer any assistance at all - absolutely disgusting customer service and I felt attacked as a customer for the fact I inputted the incorrect address.

I admitted to the error being on my side but still I can't understand their attitude - any negativity they treat like you vermin on the bottom of their shoes!

I wonder if they would talk to customers the way they spoke to my directly to their face? I guess not as hiding behind online processes etc

I would avoid this company at all costs, save yourself the stress!

If you make a mistake on your head be it - you will get nowhere with them and no help at all.

They claim various rewards - laughable! I ordered products from an alternative company on Tuesday, shipped via Royal Mail and in my hands today!

They will take your money but good luck in receiving the goods as long as they use Evri and god forbid you require their help

I will watch this space for lashback following on from a poor review like they have done everybody else who has left negative comments!

Don't bother asking me to remove my review - it won't happen

8. Oktober 2026
Bewertung ohne vorherige Einladung
Sweyn Forkbeard-Logo

Antwort von Sweyn Forkbeard

Dear Customer,

We are sorry to hear of your disappointment, but we believe it is important to clarify the facts for anyone reading this review.

As you have openly acknowledged, the delivery address provided when placing your order was incorrect. Unfortunately, we cannot be held responsible for errors in the delivery information submitted by customers during checkout.

Once an order has been dispatched, the delivery process is managed by the courier, and our ability to intervene or redirect a parcel is limited. Despite your attempts to contact Evri, the parcel was ultimately returned to us.

Upon receiving the returned parcel, we issued your refund. Therefore, your suggestion that we simply take customers' money without ensuring a fair resolution does not accurately reflect what happened in this case.

We also strongly disagree with your description of our customer service. We always aim to communicate professionally and respectfully, although explaining that a delivery issue originated from an incorrectly supplied address may not be the answer a customer wishes to hear.

At Sweyn Forkbeard, we take genuine customer concerns seriously and stand behind both our products and our service. However, we also believe that responsibility must be fairly acknowledged, particularly when an issue arises from circumstances outside our control.

We respect your right to express your opinion, just as we believe it is reasonable for us to present the facts and provide context.

We wish you all the best.

The Sweyn Forkbeard Team

Bewertet mit 5 von 5 Sternen

Extremely Happy Customer

On my recent trip to London I purchased the beard butter and beard brush for my husband and he has not be able to stop talking about how smooth, soft and overall fantastic his beard is for the last 4 weeks. Literally every morning. The in store service was wonderful as well! We'll definitely purchase more from Sweyn Forkbeard in the very near future.

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi Nicole, thank you so much for shopping with us, and for kind words, we absolutely love it :) We are so happy to hear that your husband enjoy a soft beard and please say thanks to him. We will share your review with the team, you definetely has put a big smile in our faces. Have an amazing rest of the summer and we hope to see you again

Bewertet mit 1 von 5 Sternen

Horrible boss (George G.)

9 Aug 2021
I was told by my boss at the beginning of the covid pandemic in march 2020, that all the staff members were part of the family and to not worry about losing my job because of covid, that I will be secured in my job.
For the job I spent many hours learning about the many products that i sold. I spoke four languages everyday at work and even convinced many people to take photos and post on their Instagram, doing free publicly for the brand. I did not get acknowledgements for my great work or any bonuses. Instead three months later I received an email from my employer saying that they decided they didn't need me. I asked why and was not given any reasons. The same week which I was fired, the government starting giving support to people who were employed. I would of received support from the government but because i was laid off i received no support what so ever, not even an explanation from my employer. George should be ashamed of himself.

21. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer care

Strolling through Covent Garden and came across Vincent by chance. Great experience chatting about the products, really friendly and fantastic customer care. True gentleman in his approach and knowledge of what best to buy. Hopefully Dad will be happy with his new aftershave as we loved it!

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi Fiona, thank you so much for your review and kind words. We hope your Dad enjoy his After Shave and enjoy great shaves.
Have a lovely week and we hope to see you again 🙂

Bewertet mit 5 von 5 Sternen

“I’ve tried a lot of shaving oils

“I’ve tried a lot of shaving oils, but SweynForkBeard has completely raised the bar. This all-natural formula glides smoothly, softens my beard instantly, and leaves my skin feeling hydrated without any greasy residue. The subtle, invigorating scent makes every shave feel like a mini-spa experience. Knowing it’s made from natural ingredients makes it even better. It’s now an essential part of my grooming routine—I can’t imagine going back to anything else!”

7. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi Cyryl, thank you so much for your kind words and review. We are glad you enjoy great shaves with our English Shaving Oil. Have a fantastic week

Bewertet mit 5 von 5 Sternen

I have visited hays galleria and like…

I have visited hays galleria and like to mention great products and great quality by an Indian guy sahil if not mistaken.

26. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi Rohit, thank you so much for your review and kind words. Have a fantastic week and we hope to see you again

Bewertet mit 1 von 5 Sternen

Sweyn junk poor quality poor customer service

My daughter traveled to London and purchased me a razor as a gift. The issue after she got back to the states and gave it to me and I actually opened the nice little black box it comes in the razor was machined wrong where the head of the razor threads to the handle does not even thread to the handle, it just slides in and falls out. So, it's junk and useless can't use. I emailed the company back and forth sent photos, my daughter used Apple pay but because it was in April and she did not give me the gift right away, then I didn't notice right away they can't do anything. Obviously the razor is still new, never used, it can't be used. So obviously their quality control sucks. Then to top it off their customer service sucks.

24. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hello, sorry to hear your razor had a problem but you claimed months after the warranty spires and we can't offer a lifetime warranty. Hope you understand.
Thanks

Bewertet mit 5 von 5 Sternen

Great customer service from Daniella

Great customer service from Daniella, who recommended a small kit to take to work with me to maintain my beard throughout the day. I then ordered a larger set with a brush. All products are very good quality and they have a great selection of scents what ever your taste is! There are not many beard stores for lads so to see this one so close to home is great for me, they also offer refills on oils which is also great.

2. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi Jason, thank you so much for visiting our Camden store and your review. We will share it with the team. Have a fantastic rest of the week and we hope to see you again :)

Bewertet mit 1 von 5 Sternen

False advertising?

They posted a message about January sales with “up to 50% off” on top of a discount code of 20%. Although the discount code was real there were no products discounted so it seemed like false advertising to lure people in. Moreover, they don’t include the tax until checkout and any discounts are cancelled out once this is added. When I asked them show me products with discounts they appeared to delete my comment and to have blocked me on social media. Have been a loyal customer before and placed my recent order but this will probably be the last time.

4. Jänner 2025
Bewertung ohne vorherige Einladung
Sweyn Forkbeard-Logo

Antwort von Sweyn Forkbeard

Hello Benjamin Lovegrove, honestly you have too much drama on social media. We canceled your order and issued a refund. We have more than 10 years in the market with a lovely and loyal customer base, and we love good vibes only and cero drama. So if you doubt of us, why order from us and use the winter sale discount code?

Bewertet mit 5 von 5 Sternen

Purchased a cut throat razor

Purchased a cut throat razor, brilliant price, brilliant service, brilliant products

25. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi Elliot, thank you so much for your review. Have fantastic shaves :)

Bewertet mit 5 von 5 Sternen

Amazing place for men with beards

Amazing place for mens products but not all about shaving . Also womens products too. I loved the place in Camden stables market and I miss the hairdresser that they used to have there as before I used to go it regularly. The staff are so cool fun and amazing and helpful too. All products all over the world work different for everyone and I have used products from here and I’ve tried some and I have sensitive skin and I’ve had no problems. Cool place in Camden stables Market so go have a look especially guys with beards etc and don’t forget they do have womens products too.

7. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi Matthew, thank you so much for your kind words and review, we absolutely love it. We take the opportunity to wish you a Merry Christmas and a fantastic 2025. Hope to see you again :)

Bewertet mit 2 von 5 Sternen

Poor product and poor customer care

This is sold as a high quality product with a price that matches. I only shave once or twice a week and was bought the brush last Christmas. It is loosing hairs rapidly which really doesn’t feel nice when shaving and I no longer use it. What’s most disappointing though is that I contacted Sweyn Forkbeard to let them know and they haven’t even bothered to reply.

3. Oktober 2024
Bewertung ohne vorherige Einladung
Sweyn Forkbeard-Logo

Antwort von Sweyn Forkbeard

Hello, sorry to hear you are disappointed,
but unfortunately if any shaving brush is not placed in a stand so the bristles can dry, could weak the knot and lose bristles. That is why for over a hundred of years we recommend to use a stand.
Thanks

Bewertet mit 5 von 5 Sternen

I purchased gift for others and had…

I purchased gift for others and had them shipped directly to them without any hassle or issues. I highly recommend Sweyn Forkbeard for your fragrance and various other beauty needs.

13. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi William, thank you! I hope your loved ones enjoy their gifts and have a happy Christmas.

Bewertet mit 5 von 5 Sternen

Great online shopping experience

Great online shopping experience, helped me save a lot of money! I have always received excellent service, great deals, new/excellent condition products, and my purchases have been delivered in perfect condition.

22. November 2023
Bewertung ohne vorherige Einladung
Sweyn Forkbeard-Logo

Antwort von Sweyn Forkbeard

Hello John, thank you very much for your order and review. I hope you enjoy the products and have a fantastic week.

Bewertet mit 5 von 5 Sternen

high quality products

high quality products. Keeps my beard nourished and healthy. Didn't irritate my skin and wasn't too greasy. Will definitely recommend to others. It also has a strong fragrance.

20. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi Charles, we are glad that you have finished your skin problem and enjoyed the products. Have a fantastic week, thank you!

Bewertet mit 5 von 5 Sternen

The products I got are just top shelf

The products I got are just top shelf! When it comes to products for beard care, this brand really stood out because of their 100% organic products! I bought a razor from them which is made of bone and looks perfect as a collection piece or while shaving

24. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi, thank you so much for your review and kind words. We hope you enjoy our products and your razor. Have a fantastic rest of the week.

Bewertet mit 1 von 5 Sternen

straight blade razor…

I purchased a straight blade razor whilst visiting London for a gift. After gifting the razor it was noticed that there was a defect in the blade. I contacted the company who were very unhelpful and provided very poor customer service. Products apparently don’t come with a guarantee. I certainly won’t be purchasing from them again.

27. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hello Hayley, we provide a legal guarantee, but you bought a razor in February 2023 and claimed in October 2023 that you opened and had a problem. We can´t provide a lifetime guarantee and you should open the product when you bought it 10 months ago. Sorry that you are not happy with the situation, as our customer's satisfaction is a priority for us, but we can refund a product bought it 10 months ago.

Bewertet mit 5 von 5 Sternen

Sweyn Forkbeard beard shampoo and beard…

Hi, I came across your beard shampoo and conditioner some months ago.
After using them, I ran out and did not re-order. What a mistake that was. I have gone months with a dry and out of condition beard.
I have took my delivery recently and started to use the products. Wow! it is amazing, feels so good.
Will not make that mistake again.
Thanks, Steve. Mr Soft Beard now

18. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Sweyn Forkbeard

Hi Steve, thank you so much for your review and kind words, we really appreciate it, and is a big motivation for us. We will share it with all the team. Have a fantastic rest of the week and we hope to see you again.

Bewertet mit 1 von 5 Sternen

Awful product with equally awful customer service- AVOID!

This company clearly hate to hear the truth and are rude when informing them of a problem with their product- look at their other poor reviews and responses.
Bought a jasmine shampoo bar from Camden Market store this last week. My hair following was coated in goodness knows what- it was the worst shampoo bar I’ve ever used. I had to use a cleansing shampoo to get it out. I am now covered head to toe in eczema- never had a problem with natural products before.
Contacted the company and they were so patronising! Asked to return for a refund as not fit for purpose- well this was like red rag to a bull. Couldn’t care less as they’ve got your money (they said as much).
Avoid this company, they aren’t worth your money and their products are far from natural! They have the worst attitude ever when messaging them! I’ll contact my bank next week, send them all the messages sent. I won’t let them get away with this!
UPDATE FROM RESPONSE-
All utter lies. I have a bank statement and a receipt from this company. They didn’t want to see it as they “don’t do refunds!” even for products that’s left you in a complete mess.
Thankfully my bank have all screenshots taken from their Facebook chat to prove what’s happened! Hahaha not a customer! Tell visa that!! I will also add this response as again evidence they are complete liars!
You are essentially scammers please please take heed in my warnings!
I’d happily add the photos if I could! I will ensure this doesn’t happen to anyone else.
Considering what I do for a job and this response, it’s slander. Be very very careful, I am more than happy to take it further!
If you don’t get a positive review you turn nasty!
Your company will never ever be a success like this.
Just save your money everyone, there are some amazing proper natural companies out there! And finally yes I have written 4 bad reviews in my whole life and you are one of them, tin star for being so rubbish!
FINAL UPDATE—
I managed to get a full refund from visa disputes.

Please note this company has been an utter nightmare! Called me a scammer and said I didn’t buy from them. Not to mention requested this review to be removed! Also a social media outlet also reinstated my video review too that you also lied when reporting it.

See above tick on this review that states verified. I’ve supplied trust pilot with all my proof of purchase and they have verified that I purchased this product!
Sveyn Forkbeard you can lie all you like but the truth always prevails, I sat back patiently and waited!

Think carefully before attempting to do what you’ve done to me before doing it to others. You’ve made yourself look utterly incompetent and the true liars you are! Clearly others have just accepted your behaviour, I had no intention of that.

Thanks to trustpilot for all their support! 👏🏻
P.s. MAYBE it’s you that should think about what you are spreading around this world!

8. April 2023
Sweyn Forkbeard-Logo

Antwort von Sweyn Forkbeard

Hello, first at all you aren´t a customer and you never bought us a product. We requested you a proof of payment or receipt and you just wanted a 6 pounds refund for something you never paid for.
Second, we tracked your reviews to other companies and were all the same, negative reviews, asking for compensation, and damaging compaies reputation. You should rethink what are you bringing to this world, spread love and no hate would be a good start.
This is not about being rude, is about that small companies like us are targeted by scammers daily, and we need to protect from them.
Thanks God, we have beedn since 2015 producing male grooming products and have a loyal and happy customer base, real people, who use our products in their daily routines.

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