Swift Resolution Bewertungen 

170
•
TrustScore 2 von 5

1,9

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

A third person was nominated in April to pay everyone & now awaiting for the banks approval as there was a backlog with the third party authorisation. Not sure what to think anymore! Definitel... Mehr ansehen

Bewertet mit 1 von 5 Sternen

If you have had any correspondence off swift resolution in regards to payment after December 2024 you can go after the director personally for fraudulent misconduct as the director was conducting busi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I am saddened to read how a person can have such an impact on others. As all of the past reviews over the last 18months, I am in a similar position. For those that havent already done so may i sug... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Chelsea at Swift Collections managed our debt recovery with the utmost of efficiency. Her communication was concise keeping us updated every step of the way. Chelsea definitely acted on our behal... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Inkassoagentur
  2. auch in
  3. Rechtsdienstleistungen

Vom Unternehmen geschrieben

Commercial Debt Recovery Specialists with over 20yrs in house experience. Free Pre-action appraisal, same day instruction. 0808 145 1886


Kontaktinformationen

1,9

Mangelhaft

TrustScore 2 von 5

170 Bewertungen

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1,9

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(170)

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Bewertet mit 5 von 5 Sternen

A professional and yet friendly company to deal with

This company was so professional and yet easy to deal with. We were on first name terms and Lizzie was our contact there, she was very helpful and good to talk to, we would definately use Swift Resolution again if we needed to.

9. Oktober 2023
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Antwort von Swift Resolution

Thanks Carole, we'll be sure to pass your comments on to Lizzie.


best regards

Swift Resolution

Bewertet mit 1 von 5 Sternen

My reviews are 100% genuine ignore the…

My reviews are 100% genuine ignore the fake positive reviews look into negative/bad reviews, please don’t make the mistake of using this company they take your money and do nothing. I am waiting for my court hearing where all will be revealed. I have emails from a number of people who have been treated like me by this company.
See you in court on the 7th September in Luton court, these are the lengths you have to go to to get this company to recognise they are useless and should not be in business. You can tell from the MD responses that the sort of unprofessional person you will be dealing with ☹️

3. Oktober 2022
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Antwort von Swift Resolution

Morning Richard !

Nice to hear from you, it's been a while.

As previous posts, our answers are covered in the previous 8 reviews you left on this thread.

Bewertet mit 4 von 5 Sternen

Claim paid

Swift resolution handled my claim very well, they replied quickly to emails and informed me of my best course of action. The claim was eventually paid in full so my experience has been a positive one!

6. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid at all costs and spend your hard earned money on something else instead!

Avoid at all costs! They sell you what you want to hear. Take your money, eventually achieve to receive payments from the debtor and never pass them on. No communication whatsoever and then your case has been passed on to Gallowglass Security by a signed GDPR of Richard Lloyd-Hughes, which after speaking to citizens advice, breaks all kinds of rules. Not a good company and a waste of money and time!
Spend your money on a nice weekend away!

To your reply: Well done! An actual response to me! Shame this isn't the attitude for requested communication and 'honest' replies.

8. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Swift Resolution

Mr Gunton

All sums held on account have been paid to you and yes, Gallowglas are the enforcement arm and are continuing to enforce the judgment so the matter is not closed as of yet.

With regards to the purported GDPR breach, our GDPR document was drafted by a data protection solicitor which all clients sign and this allows us to share data with 3rd parties such as enforcement agents.

Citizens advice are therefore factually incorrect, which is quite common for them.

We would suggest that detailing the facts on your reviews would be best practice.

regards

Swift Resolution.

Bewertet mit 5 von 5 Sternen

I have dealt with Lizzie all the way…

I have dealt with Lizzie all the way through my claim. She’s been supportive, compassionate and professional. I couldn’t have done this without her support. Her communication has been outstanding and she’s guided me through the process all the way through. I would highly recommend swift to anyone. The process of retrieving my money was complex and has taken many many months, but Lizzie was always confident and encouraging that justice would be mine. Thank you SO much to everyone at swift, but especially to Lizzie - I will be forever grateful.

28. Februar 2023
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Antwort von Swift Resolution

Many thanks for the feedback Natalie and we'll be sure to pass your comments on to Lizzie.

Regards

Swift Resolution

Bewertet mit 5 von 5 Sternen

Amazing service, and a friendly team!

Lizzie helped us with a debtor whom we had struggled with for over a year, amazingly as soon as Swift Resolutions got involved, the debtor paid the full balance straight away!
I would highly recommend Swift Resolutions, they are easy to talk to, easy to reach over the phone and email, and very helpful. 5 stars!!

20. Februar 2023
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Antwort von Swift Resolution

Thanks Alex, we do try to live up to our name :-)

Bewertet mit 5 von 5 Sternen

Excellent Service

Swift Resolution has been very helpful in recovering my money from two different individuals. I was signed a member of staff - Chelsea who has been brilliant every time I spoke with her on the phone, generally all the staff are very professional, good listeners and most importantly friendly. They have recently released some of the money recovered to me on request. I would definitely use them again if I have too. Evelyn

6. Februar 2023
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Antwort von Swift Resolution

Thanks Evelyn, we'll be sure to make Chelsea aware of your comments :-)

Bewertet mit 5 von 5 Sternen

Excellent company highly recommended

I previously left a glowing review of this company and now I have even more good news! They have successfully started to recoup the money I am owed through sheer tenacity and professionalism. They have kept me updated throughout and advised me of next steps all the way. They have taken the stress out of an awful situation and I can’t praise them highly enough.

8. Februar 2023
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Antwort von Swift Resolution

Thanks Joanne, many thanks for the feedback, all looks good for a full collection.

Best regards


Swift Resolution

Bewertet mit 5 von 5 Sternen

Trusted tradie who stole 2100

We had a tradesman who took us for over 2000 we went through the normal CCJ and engaged swift resolution as our debt collectors. We were updated at every stage when they attended the debtors address. We received regular updates by way of a succinct account of what they did. The debtor was engaged and agreed to pay the full amount back in monthly instalments. The debtor defaulted and Swift resolutions went back to the property and the debtor paid the full amount owing (including all costs). We appreciate it takes time (approx 1 year when we started the process via the courts) but we persevered and finally got all our money back thanks to Swift resolutions. Thoroughly recommend them based on our experience.

1. Februar 2023
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Antwort von Swift Resolution

We can't always get a quick turnaround however we will always see a matter through, however long it takes.

Glad we got a resolution for you in the end !

regards


Swift Resolution

Bewertet mit 5 von 5 Sternen

A company you can trust

A company you can trust. They deal with any queries quickly and efficiently. Highly recommend.

20. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Swift Resolution

Thanks Lisa !

Bewertet mit 2 von 5 Sternen

Don’t use this company

They took my money and after 3 attempts to enter the address they closed my case saying they can’t get into the place. Payed all money in full and they closed my case with an email saying they can’t do anything else.
Wasted my time and money very layed back company never returned my calls and cut phone off on me while l am waiting to talk to Chelsy who would never call me back.
They are a bunch of lies who are only after your money. Don’t use them u won’t get any money back.

20. Jänner 2023
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Antwort von Swift Resolution

Dear Bev

Thank you for the review however in the interests of clarity we reply as follows.

We did indeed attend the debtors premises 3 times and each time he wasn't in. Moreover, it was a travellers site (which you failed to disclose when we took the case on) and a High Court Writ doesn't give us the power to force entry, or climb through windows.

We did obtain a county court judgment in your favour and while we appreciate this is frustrating, your file has been closed as nothing more can be done.

Perhaps you have learnt from this experience to not allow rogue traders who knock on your door to do work for you.

Regards

Swift Resolution

Bewertet mit 1 von 5 Sternen

Utter scum

These cowboys keep changing business names if you check their records at companies house, but the same director and gang of people continue such so called debt recovery service. they just keep and steal peoples money and when got court cases against them, they change the business name again. Utter scum and stay away!

15. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Swift Resolution

Dear Client

Our response can be found in our reply to your previous post contained in this thread.

Regarding name changes, yes we have changed the company name in line with branding however the company is the same entity with the same incorporation number, evidenced on companies house.

Regards

Swift.

Bewertet mit 5 von 5 Sternen

Rent recovery .

I have instructed swift resolutions to recover debt owed to my by a tenant. They have been really helpful and understanding, unfortunately my tenant doesn’t seem to think the same . Highly recommend Swift for their actions and help so far . Apparently it’s ONLY £4000 that the tenant owes .

12. Jänner 2023
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Antwort von Swift Resolution

Thanks Martin .... we note also that the debtor left a bad review, which in may ways is a good review !

Bewertet mit 5 von 5 Sternen

Had a very good experiance with chelsea…

Had a very good experiance with chelsea looking after my issue, very disciplined straight to the point and extremely professional, any more issues I have I would definitely use these again.

21. Dezember 2022
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Antwort von Swift Resolution

Thanks Mark, here's hoping for your sake you don't need us again !

regards

Swift Resolution

Bewertet mit 5 von 5 Sternen

Got all my money back!

I had a ccj out for my Vets who chose to just ignore me. I really didnt know what to do as I had no experience of this before. They owed me over 3k which in these times is not insignificant.
I was hesitant to use an agency but omg am I glad that I did. Marie talked me through everything and I decided I had nothing to lose as there was no way they'd pay up to me!
I got all my money back within a few months, I was over the moon!

12. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Swift Resolution

Thanks Amy

Always difficult taking that final step when you have been through what can be a gruelling process with court proceedings however unlike some firms, all our agents a certificated by the High Court so you have peace of mind that we operate within the law.

Fantastic result in the end and glad you are happy with the outcome.

Regards

Swift Resolution

Bewertet mit 5 von 5 Sternen

Big Thanks!

Big thanks to entire team at Swift for helping us recover the considerable debt owed to us for over 12 months. They were on hand to helps us through the entire process and in particular Chelsea, Nicole and Richard who were all instrumental in helping us recover our money. If you’re in a difficult situation and not sure what to do give Swift a call they just might be able to help you like they have with us! Many thanks to everyone at Swift and all the best for the future.

18. November 2022
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Antwort von Swift Resolution

Thanks Tim,

Great result all round and also an entertaining one this as shown in the review below this one where the debtor is pretending to be a client :-)

It's very much a team effort and we'll pass your comments on to all the members of staff involved in your case.

Regards

Swift Resolution

Bewertet mit 1 von 5 Sternen

Out dated.

Terrible company. Out of date Website and shop and complete business model. Try to pass of as Solisitor’s. Not sure how a company like this is still even in existence.

Dear Swift Resolution that’s for your reply but I have no idea who golf holidays direct is. We are a customer who paid
You and you done absolutely nothing apart from take our money.

16. November 2022
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Antwort von Swift Resolution

Hi Janet

Thanks for the review and for providing further requested information.

As suspected, Janet is an employee of Golf Holidays Direct Ltd, building 15, Gateway 1000 Arlington Business Park, Stevenage, England, SG1 2FP which has two directors, Lewis & Derrick Remington - when flagged with Trustpilot as a fake review, Janet provided an email address being sales@mygolftravel.com which is the same email address as the debtor we have been corresponding with. Irrevocable evidence that 'Janet' is not a client of Swifts, and is in fact Sophie who works in the accounts team at GHD


GHD owed our client circa 17k and were taken to court and ordered to pay the sum which they have duly done.

While they are clearly unhappy with the outcome and have chosen to leave us a one-star review, this is a great result for our client and is actually a glowing testimonial, so thanks, Janet.

On a final note, our client will also be leaving a review on GHD Trustpilot over the weekend in order to warn others of your practices and that you have other court cases pending / CCJ's against the business.

Perhaps the lesson here is to pay your bills on time.



Regards

Swift Resolution.

Bewertet mit 1 von 5 Sternen

DON'T USE, AVOID.

Swift by name but far from it in reality. I will admit they got a payment plan in place. But the whole process has stress me due to the COMPLETE lack of communication. This led to stress and made feel a burden to the staff I dealt with. I found the staff to be rude and unhelpful at most times. I read some of the reviews on here after, and thought overkill. But experience with this company makes a lot of things ring true. Claiming a debt is hard enough without the company you employ messing you about.

7. November 2022
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Antwort von Swift Resolution

Dear Client,

Thank you for your review however in the interest of clarity we respond as follows.

Your debtor did indeed enter into a payment plan which was maintained for several months with funds recovered paid over to you.

Unfortunately, they entered into an IVA (the equivalent of bankruptcy) rendering the matter unrecoverable. Of course, this is outside our control and cannot be legislated for when we take your case on.

In conclusion, while we appreciate it may be frustrating as you are not only financially but emotionally involved when it comes to a debt, perhaps you should reassess your expectations.

Regards

Swift Resolution

Bewertet mit 5 von 5 Sternen

Highly recommend

Chelsea was fantastic the whole way through my case, she was very understanding and supportive of my needs during a sensitive time. I would highly recommend Swift Resolution.

28. Oktober 2022
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Antwort von Swift Resolution

Thanks Beth, we will be sure to pass your comments on to Chelsea.

Best Wishes

Swift Resolution

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