Yesterday we were visited by Symphony technician Michael Turner, who came to replace a couple of doors that had slight manufacturing defects. I cannot speak highly enough of Michael’s professionali... Mehr ansehen
Unternehmen hat geantwortet
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Yesterday we were visited for remedial works by John Baker. What a star! I cannot speak highly enough of this man's professionalism and skill. He was given the right information, he arrived wi... Mehr ansehen
Unternehmen hat geantwortet
Chris took the time to listen to our concerns, came prepared for the work that needed to be done and carried out the work in a professional manner. After completing the work Chris cleaned the area th... Mehr ansehen
Unternehmen hat geantwortet
John was absolutely fantastic. Originally came to replace kitchen unit doors due to someone’s poor installation prior. John noticed there were additional problems with the kitchen and made sure, eve... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk
Kontaktinformationen
Pen Hill Estate, Park Spring Road, S72 7EZ, Barnsley, Vereinigtes Königreich
- 01226 446000
- enquiries@symphony-group.co.uk
- www.symphony-group.co.uk
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Fixed kitchen snags
There were a few snagging issues with the kitchen in my Bellway new build property. They were dealt with promptly and professionally. Only one cupboard door was reported however the service technician John Baker checked and fixed all of them.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Good afternoon,
Thank you for the 5 star review! That's great to hear that John did a prompt and professional job in your kitchen. We'll pass on your compliments to him.
Kind Regards,
Alice
Antwort von Symphony Group
Hi Muhammad,
Thank you for the 5 Star Review! That's great to hear that John did such a great job. We'll pass on your compliments to him!
Kind Regards,
Emma
Upset, injured and disappointed ...
Bought a brand new home with a Symphony kitchen.
On opening a large top larder door (weight 8kg), it came away from the hinges and fell onto me. Had this fallen onto a child or dog, the outcome could have been fatal.
On this occasion it injured me. Have heard nothing since this incident happened.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Good morning,
Thank you for your review, we're concerned to hear of this issue. Could you please send us an email with the below details, to reviews@Symphony-Group.co.uk and we'll look into this for you.
- Your full name and contact number
- Plot number & development name
- Name of house builder
- Your full address, including the post code
- Photos of the furniture if possible
Kind Regards,
Alice
Great service
John Baker was very pleasant, knowledgeable and rectified our issues with great quality and care.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Laura,
Thank you for the 5 star review. That's lovely to hear that John showed great quality and care when completing the works in you kitchen. We'll pass on your compliments to him.
Kind Regards,
Alice
John was absolutely fantastic
John was absolutely fantastic. Originally came to replace kitchen unit doors due to someone’s poor installation prior. John noticed there were additional problems with the kitchen and made sure, even though he didn’t have to, corrected all the problems & was here gone past 7pm!
Top bloke, thank you John!
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Jason,
Thank you for the 5 star review! It's lovely to hear that John did such a fantastic job with your remedials. We'll pass on your compliments to him.
Kind Regards,
Alice
Very experienced and professional team
Michael Turner came twice to fix and polish few stuff in my kitchen. Honestly he is very experienced and professional. He will go above and beyond to get things sorted!!
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Tawfik,
Thank you for the lovely review! That's great to hear that Michael did such a professional job in your kitchen. We'll pass on your thanks to him.
Kind Regards,
Alice
Wonderful work by Michael Turner.
Wonderful work by Michael Turner.
Many thanks. Professional and the kitchen now looks great.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Neil,
Thank you for the 5 star review. That's great to hear that Michael did such a wonderful job in your kitchen. We'll pass on your compliments to him.
Kind Regards,
Alice
new symphony kitchen
Just fitted my new symphony kitchen. Really good quality, rigid unit built well and easy to put together. Really pleased with the quality, looked round a number of the competitors and find symphony to be much better.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Simon,
Thank you for your review its brilliant to hear that you are pleased with your order and build quality of the units.
Please would you email us at reviews@symphony-group.co.uk any order references, your address and retailer where we can pass on your thanks onto the team.
kind regards,
Russell
Gregg in customer care at Symphony
Gregg in customer care at Symphony has been very helpful in arranging a prompt fitter visit appointment following my communication with my house developer. He ensured the fitter had the necessary parts. Thank you Gregg, much appreciated.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Helen,
Thank you for the 5 star review. That's great to hear that Gregg was so helpful. We'll pass on your compliments to him.
Kind Regards,
Emma
Michael Turner from Symphony
Michael Turner from Symphony came to complete a job on behalf of Symphony this morning.
He was very polite, a tidy workman and conducted a very good job, explaining in what he was doing etc. Nice guy and super helpful. More trades could learn from Michael.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Marcus,
Thank you for the great feedback. It's brilliant to hear that Michael did such a good job. We'll pass on your compliments to him.
Kind Regards,
Emma
Cupboard door adjustments
We had Michael T come out to adjust our cupboard doors, he was friendly, quick and helpful. He explained everything to us clearly and replaced parts to hinges etc we didn’t even know were missing.
Was also great with our pooch so thumbs (and paws) up all around.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Miss Gadd,
Thank you for the 5 star review. That's lovely to hear that Michael provided such great service! We'll pass on your compliments to him.
Kind Regards,
Emma
Professional workmen
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Lisa,
Thank you for the 5 Star review! That's great to hear that the workmen were professional. So we can find out which job this relates to, could you send the following details to reviews@Symphony-Group.co.uk please?
- Your full name
- Name of house builder
- Development name & plot number
- Full address & post code
Kind Regards,
Emma
Good experience
Ashley who come today knew exactly how to sort out the gap which was too small. He did it all and went above and beyond. He came on time and sorted it on the day which I wasn’t expecting. Very happy thank you
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Rachel,
Thank you for the lovely review! Its great to hear that you were happy with the service Ashley provided. We'll pass on your feedback to him. So we can find out which job this relates to, could you send the following details to reviews@Symphony-Group.co.uk please?
- Your full name
- Name of house builder
- Development name & plot number
- Full address & post code
Kind Regards,
Emma
Jon completed the jobs that needed…
Jon completed the jobs that needed doing to an excellent standard.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Angela,
Thank you for the lovely review! That's great to hear that Jon completed the work to such an excellent standard. We'll pass on your compliments to him!
Kind Regards,
Alice
I would highly recommend Chris from…
I would highly recommend Chris from Symphony Kitchens. He arrived on time to fit a new fridge freezer door. Whilst here I pointed out an issue with an out of alignment cupboard, which, without hesitation, he went above and beyond to rectify.
Thank you.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi J,
Thank you for the 5 star review. That's great to hear that Chris went above and beyond when attending your property. So we can pass on your thanks to the correct Chris, could you send the below details to reviews@Symphony-Group.co.uk please?
- Your full name
- Name of builder
- Development name and plot number
- Full address and post code
Kind Regards,
Alice
Mark and Gary A*
Mark and Gary came to sort some worktop and cupboards and were both a pleasure! I’d highly recommend them to anyone in the future for their craftsmanship as they’re both a credit to your firm.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Tom,
Thank you for the lovely review. That's great to hear that Mark and Gary are such a credit to Symphony. We'll pass on your feedback to them.
Kind Regards,
Alice
Delighted with our Symphony Kitchen.
Delighted with our Symphony Kitchen.
Our kitchen was fitted to a very high standard by Tony Burroughs.
Tony made sure I was completely happy on completion. He also gave me his business card as a way of contact if I had any issues after. Thank you Tony and Symphony 😊
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Mandy,
Thank you for the 5 star review! It's lovely to hear that Tony completed the fitting to such a high standard. We'll pass on your compliments to him.
Kind Regards,
Alice
What an excellent experience I’ve just…
What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the route of the issue and worked efficiently to resolve fully. Nothing was too much effort.
I am pleased to say everything which was wrong was corrected with very little disruption. Can’t thank Symphony and especially the customer caretechnician,John, enough. If only others delivered service to this level.
Back in love with my kitchen. 👍😃
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Charles,
Thank you for the lovely review! It's great to hear what an excellent service John provided and we're so glad you love your kitchen. We'll pass on your compliments to John.
Kind Regards,
Alice
Mark from Barnsley changed our worktops…
Mark from Barnsley changed our worktops in our Barret new build. Cracking lad. And great job!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Harry,
Thank you for the 5 star review. That's lovely to hear that Mark did such a great job with your worktops. We'll pass on your compliments to him.
Kind Regards,
Alice
We had a great experience
We had a great experience with having our fridge door adjusted. Michael T was a great help and so friendly, he answered any queries I had and was more than happy to help. I would high recommend this company and Michael. Thank you.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Symphony Group
Hi Ellie,
Thank you for the lovely review! That's great to hear that Michael was so helpful and friendly when attending your property. We'll pass on your feedback to him. So we can find out which job this relates to, could you send the following details to reviews@Symphony-Group.co.uk please?
- Your full name
- Name of house builder
- Development name & plot number
- Full address & post code
Kind Regards,
Alice
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