Great service from Stuart Cross. I bought the car from some distance away and Stuart was amazing in providing me with videos, photos and answering all my many many questions. An excellent service i... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
On arriving at the garage to look at a car, I was made to feel welcome by Ewan Semple and nothing was too much trouble. Was given all the details I needed and when any of the team didnt know something... Mehr ansehen
Unternehmen hat geantwortet
Stuart was very helpful from the moment I gave him a ring to discuss the vehicle. He took his time to send through a customised video showing details of the car. The moment I saw the video, I made up... Mehr ansehen
Unternehmen hat geantwortet
Great experience all round, from Stuart. He dealt with me very professionally from point of initial enquiry, and delighted I was aided every step of the way until completion. Craig was also fantastic.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktinformationen
Glenvarigill Plaza Fort Kinnaird, EH15 3HR, Edinburgh, Vereinigtes Königreich
- 0131 629 9761
4,7
Hervorragend
65 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Das haben sich andere Leute angesehen
Maserati Team Edinburgh
Jordon, Stuart, Harry, Louise and Luke have been excellent and all helped make the Purchase of my first Maserati a complete pleasure.
28. November 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Paschke, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
An excellent experience
An excellent experience, everyone I met was welcoming and happy to help. They really made me feel special in that they genuinely seemed grateful for my custom, very glad to spend time with you in the showroom and have you pick one of their cars, even when buying used. One of the best experiences I've had buying a car.
18. November 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Harley, Thank you for your 5 star review and comments. We really appreciate your feedback and will ensure the team receive a copy. We hope you enjoy your new car. Kind Regards Team Graypaul Edinburgh
Maserati Levante purchase
Stuart Cross, Sales Exec, and Harry Wallace, Manager, both went out of their way to make the entire experience a pleasure. From first contact to final documentation, their assistance and expertise were only matched by their kind and friendly manner.
28. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Bunn, Thank you for your 5 star review and comments about the team. They will be delighted to read this! Kind Regards Dominic Bell Head of Business
Excellent
The team at Graypaul Maserati Edinburgh was fantastic, everyone was welcoming and polite.
Thank you Stuart, Harry, and Megan for all your help throughout the process and on the day.
4. August 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good afternoon. Thank you for taking the time to leave a 5 star review. It is very much appreciated. I shall pass this on to Stuart, Harry, Megan and the team. We look forward to seeing you in the dealership soon. Kind Regards Dominic Bell Head of Business.
Edinburgh Maserati Festival Indeed
The whole experience was great, Stuart Cross and his team are enthusiastic about what they sell and it comes across.
26. Juli 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good morning Mr Mcghee. Thank you for taking the time to leave a 5* review. It is very much appreciated. I shall pass on your kind comment to Stuart and the team. Enjoy your GranTurismo and we look forward to seeing you in the dealership soon. Kind Regards Dominic Bell Head of Business.
Grecale purchase
Friendly, knowledgeable sales staff. Went the extra mile to ensure that the purchase experience was memorable.
19. Juli 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good morning Mr Jackson I'm delighted that you thoroughly enjoyed your experience at Graypaul Maserati and thank you so much for taking the time to leave us a 5 star review - we really appreciate it. Kind regards Lara Hanrahan Head of Customer Experience
My experience with Maseratti was…
My experience with Maseratti was excellent. The staff were extremely helpful and kind and while I was having doubts about buying a new car they helped me in every step of the process to the point that I was feeling absolutely happy and satisfied when I brought my new car home. Their welcoming attitude made the day of the purchase exceptionally pleasant and we couldn’t be happier.
17. Mai 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good morning Mr Tabarsi-Kalarestaghi, thank you for your great review and five-star rating. The team will be delighted to read your kind comments. Enjoy your new Maserati and we look forward to seeing back in the dealership soon. Kind Regards, Dominic Bell – Head of Business.
Very personal service from friendly and…
Very personal service from friendly and helpful staff
6. Mai 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good morning. Thank you for taking the time to leave a 5 star review. It is very much appreciated. I shall pass on your comments to the team. We look forward to seeing you in the dealership soon. Kind Regards Dominic Bell Head of Business.
Honestly l don't think the sale could…
Honestly l don't think the sale could have gone better, Stuart was great, l will be returning there for servicing and my next purchase.
30. April 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good morning Mr Bragg. Thank you for taking the time to leave a 5* review. It is very much appreciated. I shall pass on your kind comment to Stuart and the team. We look forward to seeing you in the dealership soon. Kind Regards Dominic Bell Head of Business.
The team were brilliant
The team were brilliant.
Only thing was there weren’t any kitkats to have with my cup of tea.
11. April 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good morning. Thank you for taking the time to leave a 5 star review. It is very much appreciated. I shall pass on your comments to the team. We look forward to seeing you in the dealership soon. Kind Regards Dominic Bell Head of Business.
1st Class
If ever there was a rewrite of customer service in the dictionary it would just say Gray Paul Maserati. The service from Stuart Cross and his colleagues from enquiry to handover of the car and after service was first class in all aspects. The car ain’t half bad either…. I would thoroughly recommend Gray Paul Maserati.
9. März 2023
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good afternoon Mr Barrett. Thank you for taking the time to leave a 5 star review about your recent experience at Graypaul Maserati Edinburgh. I shall pass on your kind comments to Stuart and the team. We look forward to seeing you in the dealership soon. Kind Regards Dominic Bell Head of Business.
The staff onsite understood what I was…
The staff onsite understood what I was looking for and I felt there was no over selling.
11. Februar 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good morning Mark. Thank you for taking the time to leave a 5 star review about your recent experience. I shall pass on your kind comments to Jamie and the team. Kind Regards Dominic Bell Head of Business.
The reason I own 2 Maserati’s now is…
The reason I own 2 Maserati’s now is purely down to the Service Manager Kevin Slattery at Graypaul Edinburgh. I have been with Porsche, Mercedes, Land Rover and Volvo and the after sale care has not been a patch on what we get from Graypaul Edinburgh. Before buying the recent Levante I must have had 20 questions which I reached out to Kevin and he answered honestly. When the vehicles are being serviced, I get a honest opinion and not treated like a woman who doesn’t have a clue about cars. My children are petrol heads also and to receive a Lego Maserati garage in the post yesterday when they got home from school was just amazing. Even addressed to them 😊
Edinburgh is over 3 hours away from us, but I would not dream at going else where now. Hand on my heart, if Kevin were to leave, I would be taking my business with him. You just don't get service like this anymore. Honestly give them a go and you will be pleasantly surprised.
21. Oktober 2022
Great service From Stuart Cross
Great service From Stuart Cross, right from my initial enquiry before the new Grecale Trofeo was launched, through the ordering process and then on delivery. He also helped me part-ex my Levante S with Harry. An excellent customer experience
23. Jänner 2023
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Good morning Mr Russell. Thank you for taking the time to leave a 5 star review about your recent experience. I shall pass on your kind comments to Stuart, Harry and the team. Kind Regards Dominic Bell Head of Business.
Lovely showroom and the staff were more…
Lovely showroom and the staff were more than happy to help with anything. Management team were excellent as well.
2. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Hello Mr Bell, thank you for a fantastic review and five-star rating. We are delighted to read about your experience at Graypaul Maserati Edinburgh and will be sure to pass your kind words onto our team. If there is anything else we can help please do not hesitate to get in touch and we look forward to welcoming you back into the dealership in future. Kind regards, Dominic Bell – Head of Business.
Visited last weekend,staff were super…
Visited last weekend,staff were super friendly and not pushy at all,one salesman Stuart Cross in particular was very knowledgable and showed us round the Grecale which is an incredible piece of machinery
28. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Hello BS Avant, we are delighted to read about your experience at Graypaul Maserati Edinburgh and will be sure to pass your kind words onto our team and in particular, Stuart Cross. If there is anything else we can help please do not hesitate to get in touch and we look forward to welcoming you back into the dealership in future. Kind regards, Dominic Bell – Head of Business
Top drawer customer service
28. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Hello, we are delighted to read about your 5 star experience at Graypaul Maserati Edinburgh and will be sure to pass your kind words onto our team. . If there is anything else we can help please do not hesitate to get in touch and we look forward to welcoming you back into the dealership in future. Kind regards, Dominic Bell – Head of Business
Fantastic experience in store
Fantastic experience in store , all staff were welcoming and pleasant , immaculate display , couldn’t ask for better .
16. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Hello David we are delighted to read about your experience at Graypaul Maserati Edinburgh and will be sure to pass your kind words onto our team . If there is anything else we can help please do not hesitate to get in touch and we look forward to welcoming you back into the dealership in future. Kind regards, Dominic Bell – Head of Business.
First class
First class - every time. Highly recommend and would not go anywhere else.
17. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Hello Chris, Thank you for your 5 star review. We will be sure to pass your kind words onto our team . If there is anything else we can help please do not hesitate to get in touch and we look forward to welcoming you back into the dealership in future. Kind regards, Dominic Bell – Head of Business
Absolutely fantastic
Absolutely fantastic! Customer service from the sales team was second to none!
I am made to feel like a valued customer each time I visit.
20. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Graypaul Maserati Edinburgh
Hello, we are delighted to read about your 5 star experience at Graypaul Maserati Edinburgh and will be sure to pass your kind words onto our team. If there is anything else we can help please do not hesitate to get in touch and we look forward to welcoming you back into the dealership in future. Kind regards, Dominic Bell – Head of Business
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