Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnCambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB
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Das sagen Bewerter
Tenpin is great. It's what you expect. The only reason it got 4 stars was because there are never enough smaller balls or they are all xsmall finger holes. Otherwise it's a good trip out and usually... Mehr ansehen
Unternehmen hat geantwortet
Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Mehr ansehen
Unternehmen hat geantwortet
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Kontaktinformationen
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Vereinigtes Königreich
- 0333 034 6100
3,6
Akzeptabel
212 Bewertungen
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Very Disappointing
Extremely hot! No air con at all. Waited 30mins for our drinks. Short staffed so when we had issues with the balls getting stuck no one could help. On several occasions the balls were not cleared so when they rolled back it marked that go as complete so we missed turns. We set barriers up for two players but both all others but then the barriers remained up all the time! Very disappointing over all. Doubt we will visit again.
24. Juni 2026
Antwort von Tenpin - Cambridge
Hello Laura,
Thank you for taking the time to rate Tenpin Cambridge 1 star. We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the heat, the wait for drinks, and the issues with the bowling lanes. We are addressing these concerns internally to improve our service and facilities. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Easy to book
Easy to book, a bit expensive but I'm used to Northern prices. Drinks and food app worked OK weird thing I couldn't get it to work on my phone while using their free wifi, went onto my own wifi no problem. Kids loved the place that's the main thing
20. Juni 2026
Antwort von Tenpin - Cambridge
Hi Mark, thank you very much for the lovely 5* review of Tenpin Cambridge! We are delighted you had a great time with your children and we take on board all of your feedback which we will be sure to pass on! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Antwort von Tenpin - Cambridge
Hi there, thank you for rating Tenpin Cambridge 5*! We're thrilled to hear that you had a great experience. We can't wait to see you back again soon! Best wishes, Jade
Antwort von Tenpin - Cambridge
Hello R Harvey,
Thank you for taking the time to rate Tenpin Cambridge 5 stars! We are so pleased our team was friendly and helpful. We hope to welcome you back soon! All the best ~ Laura
Monday deal issues
The kids pizza for the Monday deal was not very good - dry and small.
The service was good and the attendants friendly but the booking process was very confusing.
17. Juni 2026
Antwort von Tenpin - Cambridge
Hi there, thank you for the 3* rating of Tenpin Cambridge. We're glad to hear that the service was good and that staff were friendly. However, we are very sorry to hear that you did not enjoy the pizza and found our booking process confusing. Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Thanks again. Best wishes, Jade
They were very short staffed it took…
They were very short staffed it took nearly an hour to get our drinks and food. We had finished our game of bowling before we got any drinks. The food was terrible very over cooked and tasted disgusting
17. Juni 2026
Antwort von Tenpin - Cambridge
Hello Vicki, Thank you for taking your time to leave us some feedback. We are sorry to hear that you had a long wait for your meals and drinks to be served. We will pass your comments onto our team to help us gain those final stars. We do hope to see you again soon. Many Thanks - Kimberley
All ran very smoothly
All ran very smoothly. Ryan the manager did a great job in making sure everyone had a good time. Friendly staff with good customer service skills.
17. Juni 2026
Antwort von Tenpin - Cambridge
Hi Dylan, thank you for your fantastic 5-star review for Tenpin Cambridge! We are so pleased to hear everything ran smoothly and that our team ensured everyone had a great time. We hope to see you again soon! Best wishes - Rosie
Antwort von Tenpin - Cambridge
Hi Colin,
Thank you for your fantastic 5* review at Tenpin Cambridge! We are delighted you've had such a great time. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Staff were really nice, facilities could do with some work
Staff were all really nice but the facilities could do with some improvement.
We played pool and unfortunately most of the tables didn't have enough of the right balls available. Also a couple of the tables took our money but didn't dispense the balls. Again staff were friendly and accommodating once we notified them but it would be nice if these machines worked as intended.
Bowling was fun but our lane broke mid game. Again staff quickly rectified this but also again not ideal
10. Juni 2026
Antwort von Tenpin - Cambridge
Hi
Thank you for your feedback. We are sorry to hear about the issues you experienced with our facilities, including the pool tables and bowling lane. We appreciate you bringing these matters to our attention and are glad our team was able to assist you. We will use your comments to improve our services. Best wishes - Clare
Antwort von Tenpin - Cambridge
Hello
We are sorry to hear that there were cleanliness and service issues during your visit. We would like to look into this and ask that you email us at customer.feedback@tenpin.co.uk with the details, using the subject "Review - Cambridge" . We can then reach out to discuss this with you. Best wishes - Clare
Ordered drinks on the app & after 30…
Ordered drinks on the app & after 30 minutes no drinks so went to the bar, no point in having an app if your staff ignore it
3. Juni 2026
Antwort von Tenpin - Cambridge
Hi Paul, thank you for leaving Tenpin Cambridge a 3* rating and review! We are truly sorry your drink order was delayed. We will ensure that this feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie
Don’t order food at 11pm kitchen will be closed
Make it more disabled friendly. All drinks/slushie machines supposedly broken but they are on churning, ordered food for my 4 children then was told 15+ mins later kitchen is locked refund will arrive within 5 days. Went to query as my children were told this not me and the guy was very rude and dismissive.
3. Juni 2026
Antwort von Tenpin - Cambridge
Hi Kim, thank you for leaving Tenpin Cambridge a rating and review. We appreciate you sharing your experience and sorry to hear that you didn't enjoy your visit. We will ensure that this feedback is shared with the correct teams for future improvements to be made. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' if you'd like to discuss this further. We hope to welcome you back again in the future, for a much better experience! Best wishes - Rosie
Everything could be okay
Everything could be okay, just i dont liked that i order regular size drinks but guy order large and charged me for large, after i realised and asked he said that he always order large..
3. Juni 2026
Antwort von Tenpin - Cambridge
Hi Ruta, thank you for the 4* review for Tenpin Cambridge! We're sorry to hear that there had been issues with your drinks order and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Cambridge' and we can pass this on to be looked into. Best wishes - Adelaide
Easy to book
Easy to book, setting up a game was simple. Staff were helpful and friendly. Pity I kept on getting splits instead of strikes, but that is down to me
3. Juni 2026
Antwort von Tenpin - Cambridge
Hello Chris, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you found us easy to book and the session ran smoothly on the day too. We do hope to see you again soon, so that you can aim to score a Strike! Many Thanks - Kimberley
Great to have bowling fun in Tenpin
3. Juni 2026
Antwort von Tenpin - Cambridge
Hello Pui,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy you had fun bowling with us. We hope to see you again soon! All the best ~ Laura
I have waited to much time to get…
I have waited to much time to get return voucher and use it
3. Juni 2026
Antwort von Tenpin - Cambridge
Hello Customer 3,
Thank you for taking the time to rate Tenpin Cambridge 1 star. We regret the delay you experienced. If you could email us at customer.feedback@tenpin.co.uk with your details so we can look into your request. All the best ~ Laura
No air conditioning and was very hot…
No air conditioning and was very hot day health and safety issue as there was lots of kids there on that day
27. Mai 2026
Antwort von Tenpin - Cambridge
Hello Anonymous,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are very sorry to hear about the heat and the air conditioning issue. We are looking into this immediately. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
When I ordered 2 drinks and snacks from…
When I ordered 2 drinks and snacks from my table, 1 drink and snacks were perfect. However, the other drink “Nojito” was supposed to have lemon slices and mint which i instantly pointed out, so the guy mentioned that it’s finished, moreover when i tasted it, I realised that it was just soda and ice in the drink. The manager did take the responsibility and changed it and that is why i gave 3 stars but all the other colleagues were just incompetent at work.
3. Juni 2026
Antwort von Tenpin - Cambridge
Hello Suraj Singh Rathore,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. Thank you for sharing your recent experience with us. We are truly sorry to hear about the issues you encountered with your drink order and the service you received. We appreciate you acknowledging the manager's assistance in resolving the drink issue. We will address your feedback with our team to ensure improvements are made. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
The bowling was great. The pizza not so much!
The bowling and staff were great.
The pizzas were awful. The cardboard box they came in was tastier.
29. Mai 2026
Antwort von Tenpin - Cambridge
Hello Tony, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Cambridge. We are so pleased to hear that you enjoyed the activity and found our team great too. We will pass your feedback on regarding the meals, so we can aim for those final stars. We do hope to see you again soon. Many Thanks - Kimberley
Antwort von Tenpin - Cambridge
Hi Max,
Thank you for your lovely 5* review at Tenpin Cambridge! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
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