Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.
Unternehmen hat geantwortet
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Das sagen Bewerter
not impressed add saying children eat free on Mondays but told that was incorrect at counter
We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each t... Mehr ansehen
Unternehmen hat geantwortet
Visited here on a Saturday afternoon. Bowling was very good. Got a lane booked online, wen arriving we were early, but the alley was available, straight away, so no waiting around. Looks great with n... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktinformationen
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, Vereinigtes Königreich
- 0333 034 6100
4,4
Hervorragend
129 Bewertungen
Bittet Kunden um Bewertungen
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Bowing
I took my 3 year old granddaughter for her first visit bowling and at the end I asked reception if they could print out our scores for her to keep. They had no idea how to do it even the manager couldn’t do it in my eyes that’s poor training.
I need ordered food after waiting patiently for what seemed ages I had to go to reception and ask how long, the meal came i had a chicken burger that resembled a burnt offering and chips, the chips were cold I went back to reception and politely said the chips were cold and to my disgust he didn’t take my word for it he actually tasted one and then had the cheek to say I was right. He exchanged them and said too me be careful there probably to hot know. All in all I paid for three sets of bowling plus food that was an expensive bad experience. On a positive the bowling alley was really good but the negatives really spoiled the was I wanted my granddaughter to view bowling.
31. März 2026
Antwort von Tenpin - Wrexham
Hi Alan, thank you very much for leaving a review of Tenpin Wrexham! We are really sorry to hear that your recent visit was not as enjoyable as we would have liked and that your food fell short of our usual high standard! Your feedback is extremely important to us and we will be certain to pass on to the relevant team to ensure improvements are made. In the meantime, we do hope you will give us another chance and we very much hope to welcome you back soon! Best wishes - Mel
This is the 3rd time that we have been…
This is the 3rd time that we have been and the staff are so friendly and helpful we will definitely be coming back
31. März 2026
Antwort von Tenpin - Wrexham
Hi Phillipa, thank you for this brilliant 5* review of Tenpin Wrexham! We are so pleased to hear you visit us regularly and always find our team super friendly and we can't wait to see you again soon! Best wishes - Mel
Good bowling, rubbish food!
Bowling was fab, the prices for the games are also fab. The food was very very disappointing!! We all had an upset stomach pretty much straight away after eating there. I spent almost £50 for our burgers to be burnt, chips were undercooked! I understand it’s a fast pace business, and I’ve worked in hospitality for 17yrs so I get it!! But when you’re charging what you are for food and for it to come out as it did we were gutted! We will be returning but we won’t eat there again.
21. März 2026
Antwort von Tenpin - Wrexham
Hi Lou, thank you for the review for Tenpin Wrexham! We're glad that you enjoyed the bowling and pricing, but are sorry to hear that you were disappointed with the food. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Wrexham' and we can pass this on to be looked into. Best wishes - Adelaide
Antwort von Tenpin - Wrexham
Hi Tricia, thank you for the 5* rating for Tenpin Wrexham! We're sorry to hear that there had been technical issues during your games. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Wrexham' and we can pass this on to be looked into. Best wishes - Adelaide
The food was very poor
The food was very poor, and took a long time to come out. Bowling was fun, but otherwise the quality of food is not good compared to the price you pay.
15. März 2026
Antwort von Tenpin - Wrexham
Hello Michelle,
Thank you for taking the time to rate Tenpin Wrexham 2 stars. We appreciate your feedback and are sorry the food quality did not meet your expectations, especially considering the wait time. We'll address this to improve our guest experience. We hope your next experience is a 5 star visit. ~ Laura
The bowling was great fun
The bowling was great fun, the pool tables however are wonky, dont have enough space and need new cues.
14. März 2026
Antwort von Tenpin - Wrexham
Hi Nicolle
We're glad you enjoyed the bowling! We appreciate your feedback regarding the pool tables and will look into the issues you raised. Thanks for letting us know. Best wishes - Clare
Great place friendly staff
2. März 2026
Antwort von Tenpin - Wrexham
Hi there, thank you for the amazing 5* rating! We're delighted to hear that you enjoyed your visit to Tenpin Wrexham, and we can't wait to see you back again soon! Best wishes - Adelaide
Staff working are amazing
Staff working behind the bar were incredibly helpful and very nice.
27. Februar 2026
Antwort von Tenpin - Wrexham
Hi Sam, thank you so much for rating Tenpin Wrexham a fantastic 5 stars! We are pleased to hear you had an enjoyable visit. We hope to see you back again soon.
Take care,
Kirsty
The staff are very helpful and can’t do…
The staff are very helpful and can’t do enough for you. Nice and clean. Only thing is a bit of a wait at the bar and if u playing bowling then everyone has to wait till u get back.
3. März 2026
Antwort von Tenpin - Wrexham
Hey Teri, thanks so much for rating Tenpin Wrexham a brilliant 5 stars! We are so pleased to hear that you had a great experience and that the team were super helpful. We will pass on your comments to the correct team for future improvements.
Take care,
Kirsty
Refused entry without adult
Booked for my son in advance. Door security told him and a friend they couldn’t enter without an adult.
No such thing mentioned on booking and he has been before without one. Afternoon ruined.
1. März 2026
Antwort von Tenpin - Wrexham
Hi Richard,
Thank you for your 1* review at Tenpin Wrexham! We are very sorry to hear your son was turned away at the door upon arrival. We will ensure this this is passed across to the correct team to make this more clear for future visits. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
Super easy to book and start
22. Februar 2026
Antwort von Tenpin - Wrexham
Hi Rhys, thank you very much for this lovely 5* review of Tenpin Wrexham! We are so pleased to see you had a great time and found our booking process easy to use! We hope this means you will visit us again soon and we look forward to welcoming you back ! Best wishes - Mel
Easy booking and check in
Smooth online booking, clean facilities and smooth check in upon arrival.
20. Februar 2026
Antwort von Tenpin - Wrexham
Hello Claire, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Wrexham. We are so pleased to hear that you found our booking system easy to use. We do hope to see you again very soon. Many Thanks - Kimberley
Hey Niko it's your cousin roman let's…
Hey Niko it's your cousin roman let's go bowling
1. Februar 2026
Antwort von Tenpin - Wrexham
Hello, Thank you for taking your time to leave us some great feedback from your recent visit to our Tenpin in Wrexham. We are thrilled to hear that you had a great time with us. We do hope to see you again soon. Best Wishes - Kimberley
Daughter had a great time catching up…
Daughter had a great time catching up with her friend while bowling.
Great venue.
19. Februar 2026
Antwort von Tenpin - Wrexham
Hi Cheryl, thank you for leaving Tenpin Wrexham a wonderful 5* rating. We are thrilled to hear your daughter and her friend had a great time with us recently and we hope to welcome them back again soon! Best wishes - Kaylee
I have sent an email and had no…
I have sent an email and had no response.
Was told I had to pay walk in price to add people to my lane that I booked online?? Was told you don’t do student discount when it says on your website you do and management was rude. Not a great experience tbh.
22. Februar 2026
Antwort von Tenpin - Wrexham
Hello Donna,
Thank you for getting in touch. We regret that you did not receive a response to your email. We are sorry you were disappointed to have to pay walk in prices for additions and Student discount only runs at certain times. We'll address this with our team to improve our service. Thanks for your feedback. All the best ~ Laura
Antwort von Tenpin - Wrexham
Hi Lukasz, thank you for leaving Tenpin Wrexham a fantastic 5* rating. We are so pleased you enjoyed your visit to us and we hope to welcome you again soon! Best wishes - Kaylee
Antwort von Tenpin - Wrexham
Hi Nat
We're happy to hear that you had a nice family time at our place! We appreciate you sharing your experience with us. Best wishes - Clare
Sign up is at the bar so if someone…
Sign up is at the bar so if someone went to sign in someone could take their game whilst they are still waiting as you only have to press the tick to start a game I was sick as soon as I got home had a pepsi and it made my sick black.
16. Februar 2026
Antwort von Tenpin - Wrexham
Hi there
We appreciate you taking the time to share your experience. We're sorry to hear about the game sign-up confusion and your feeling unwell afterward. We'll look into the sign-up process and food safety. If you would like to discuss your visit please email customer.feedback@tenpin.co.uk with the details and the subject "Review - Wrexham" and someone will contact you. Best wishes - Clare
I made a mistake and booked the wrong day
I made a mistake and booked the wrong day. We turned up a day later and the response was, 'not a problem, we will get you on the lane as quick as possible'. To me that speaks for itself. Thank you staff member
16. Februar 2026
Antwort von Tenpin - Wrexham
Hello, thank you so much for the brilliant 5* review of Tenpin Wrexham! This is great to hear and we are so pleased you got to see how fab out team really are! We do hope you will visit us again soon and we can't wait to see you again for another 5* experience! Best wishes - Mel
Girl on reception was very helpful when…
Girl on reception was very helpful when I had to change my booking in Wrexham . She was so friendly and I was really happy
20. Februar 2026
Antwort von Tenpin - Wrexham
Hi Deb,
Thank you for your 4* review at Tenpin Wrexham! We are delighted you found the staff so friendly on your recent visit to us. We love to her all about it and look forward to welcoming you back again very soon! Best wishes- Steph
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