Brought a car from NT Traders and the service was excellent. There was one issue with the car and the rectified it no problem and also gave me a courtesy car while my car was being sorted. Really lime... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very much of a pleasure experience very patient with us as we carefully checked the car and got a great discount as rear bumper needs sorting other than that car drives perfect with no issues at all.... Mehr ansehen
Unternehmen hat geantwortet
I bought a car from The Car Traders and I'm happy with it overall. The car drives well, the price was fair, and the owner did make sure the agreed work was completed before I collected it. The main... Mehr ansehen
Unternehmen hat geantwortet
⭐⭐⭐⭐⭐ I had a really good experience with Car Trader. The whole process was straightforward, easy and hassle-free. There were plenty of vehicles to choose from, and the website was simple to use... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Gebrauchtwagenhändler
- auch in
- Autohändler
- Fahrzeugzubehörgeschäft
- Karosserieteileanbieter
- Kfz-Ersatzteilgeschäft
Vom Unternehmen geschrieben
The Car Traders is the most convenient, stress-free way to find and buy a used or new car, at a price you can be confident in. We based at Crow Lane Romford, London RM70GW Welcome to used Car sales. We are a used car dealer, offering knowledge and experience on a wide range of vehicles. We have many years experience within the motor trade London and consider ourselves the specialist choice for all your second hand car needs. All our vehicles are HPI checked with Auto Trader Auto Check! So there is no hidden surprise. NT Traders Ltd. are authorised and regulated by the Financial Conduct Authority under FRN Reference number: 951476. Finance Subject to status. NT Traders LTD is authorised as a CREDIT BROKER and NOT A LENDER. This means we work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may receive a fixed fee or fixed % of commission from a lender for introducing you to them, calculated by reference to the vehicle model, product or amount you borrow. Different lenders may pay different commissions for such introductions, however, any such amount a lender pays us will not affect the interest rate you pay under your finance agreement, all of which are set by the lender concerned. Warranty: All warranties include: Parts & Labor contributions – Including VAT. Claim Limit – Value of vehicle. Covering you against even the most expensive failures. Unlimited Number of Claims – Keeping you on the road should problems arise. Roadside Assistance – From £50 for recovery, providing the component is a covered item. Why buy from us? *Free AA Break Down Cover with Every Car * Handler Protect Approved Dealer * New Stock Arriving Daily – Vehicles Bought and Sold!! * Family Run Business with Excellent Track Record * Free Car finder Service – Part Exchange Welcome * All Major Cards Accepted American Express VISA DEBIT MASTER CARD SOLO and More Buying a used or new car is one of the most exciting purchases most people make, but it’s often let down by the experience. Trudging round the dealers, haggling over price, always wondering if you’re getting a good deal. But with Car Traders there’s none of that. Find and buy your used and new car in just a few clicks. Compare offers based on price, location and dealer rating. Get the dealer’s best price up front, no need to haggle. Contact your preferred dealer on your terms – no hassle to buy. Buy direct from the dealer at a price you can be confident in. Our helpful and experienced staff are available to provide exceptional customer service whenever it may be needed, 7 days a week. Our strong and enthusiastic sales team are ready to help and advise you every step of the way, having many years experience. Our successful sales team also offer a brokering service, taking the hassle out of selling your car and a vehicle locater service finding specific cars to suit each individual customer. Our staff also include experienced administration staff and highly skilled mechanics, having a workshop team that boasts many years experience. We don’t just want to sell you a car, we would like you to come back and upgrade whenever suits you. Our buyers are always looking for quality used vehicles, and if the vehicle you are looking for is not on our stock list, our experienced staff will find one for you. We have vehicles from as little as £300 up to £100,000, customers coming from all over the country. We welcome your part exchange and offer incredible deals, not to be missed!! Car Traders. It’s car buying with you in the driving seat.
Kontaktinformationen
Crow Lane, RM70JJ, Romford, Vereinigtes Königreich
- www.thecartraders.co.uk
4,1
Gut
452 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
Nice company very friendly .
Nice company very friendly .
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you, Pelumi.
We really appreciate your kind words. It’s great to hear you found the team friendly and had a positive experience with us.
If there’s anything you need in the future, we’ll be more than happy to help.
Top dealership
Fantastic place to buy a car. Bought a car and got it serviced within the price. The dealership are very helpful and I highly reccomend.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you, Sami. That’s great to hear.
We’re really pleased you were happy with the car and that having it serviced within the price added extra peace of mind. We always try to make sure our customers drive away feeling confident in their purchase.
Your recommendation means a lot to us. If you ever need anything in the future, we’ll be happy to help. Enjoy your car!
One of the best car dealers I have came…
One of the best car dealers I have came across
Being in the industry I know the difficulties but they have made everything so nice easy and smooth it was honestly the best experience ever for me. Would recommend them highly
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
That really means a lot, especially coming from someone who understands the motor trade and the challenges that come with it. We always try to keep things straightforward and make the whole process as smooth as possible, so it’s great to hear that stood out to you.
We truly appreciate the recommendation and your support. If there’s ever anything we can help with in the future, we’ll be more than happy to assist.
Fantastic Dealership
Made buying my car very easy, the car was in great condition and they did a service on the car and fitted new brake pads. Would definitely use this dealership again.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you, Dawid.
We’re really pleased to hear that you found the whole process easy and straightforward. It’s important to us that every car is properly prepared, so we’re glad the service and new brake pads gave you extra confidence in the vehicle.
We truly appreciate your support and your kind words. You’re always welcome back anytime. Enjoy your car and safe driving.
DO NOT BUY a car from N T Traders in Romford
We bought a car from N T Traders which was supposedly serviced and valeted, in January, it was delivered late on a dark rainy evening. The next day, we saw that the car was filthy inside and out, the previous owners rubbish all over the vehicle and dog toys were still left in the boot.
A service due warning, a tyre pressure warning, a battery warning and an engine fault warning displayed on the dash screen. The car drove badly, and we had no confidence that the necessary work would be done correctly by them, so we decided to complain and ask for a refund, we did this verbally and in writing.
We have been promised that the car would be collected on four separate occasions over the last 26 days, but it seems that even if the car is returned, we will struggle to get our money back. They are difficult to deal with as they just say they will do the right thing but do not act on it. They have no email address, so you can only communicate by mobile using WhatsApp, it is therefore difficult to keep usable chains of communication.
Have just read the reply to this review which is a complete fabrication, we still have the car and a refund has definitely not been received!
10. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Clarifying the Outcome and Our After-Sales Process
We strongly disagree with the way this situation has been presented and feel it is important to clarify the full outcome for anyone reading.
Firstly, the matter did not remain unresolved. The vehicle was returned and the refund has already been processed. The suggestion that money would not be returned is simply incorrect. We do not retain customers’ funds unfairly, and we operate in line with consumer law.
The vehicle was delivered during winter conditions, and while we aim to present all vehicles in clean and prepared condition, weather and transport can occasionally affect presentation on delivery. That said, concerns were raised and were taken seriously. When customers choose to reject a vehicle, the correct process must be followed, including arranging logistics and administrative confirmation before funds are released. These steps can take time, but they are procedural, not intentional delays.
We also categorically reject the claim that we do not have proper communication channels. We operate with clear contact methods, and our customer support details are as follows:
Customer Support
📞 0345 868 0388
📧 customersupport@thecartraders.co.uk
We encourage all customers to communicate directly through these official channels to ensure clear records and proper handling of concerns.
We have been trading for over 11 years and have sold more than 18,000 vehicles. While issues can arise with used vehicles, our responsibility is to resolve them correctly, which in this case resulted in a completed refund.
We understand that frustration can occur during the process, but it is important for readers to know that the matter was concluded properly and professionally.
We remain committed to transparency, fair practice, and customer care.
Don't waste your time here
Do not waste your time selling your car to this crowd! They value the car and offer you the money - they then mess you about, change and lower the value and try and coerce you to accept a rock bottom, below market offer. If you are desperate for the cash you will be left with no choice. BEWARE! They have no ethics or morals in running a business - I would stay well away.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Clarifying How Our Vehicle Purchasing Process Works
We strongly reject the claims made in this review and believe it is important to explain how our purchasing process actually operates.
When we place a bid, it is based entirely on the information provided at the auction stage. If, during inspection, the vehicle condition differs from what was described, we are required to reassess the valuation to reflect the real cost of preparing the car for retail. This is standard practice across the motor trade and is not an attempt to “coerce” anyone.
Sellers are never forced to proceed. The decision always remains with the vehicle owner. If a revised valuation is not acceptable, the seller is completely free to decline the offer and move on without obligation.
It is also important to note that the majority of our negative reviews relate to purchasing vehicles, not selling them. The reason is simple: we operate strict inspection standards because we prioritise quality and safety for our buyers. We would rather adjust a price or walk away from a deal than compromise on the standard of vehicle we supply to customers.
We have been trading for over 11 years and have sold more than 18,000 vehicles. Our processes are structured, transparent, and aligned with industry practice. Accusations of lacking ethics or morals are completely unfounded.
We understand that valuation differences can be disappointing, but they are based on inspection findings, not pressure tactics. Our goal is to conduct fair and professional transactions that protect both the seller and the end buyer
Thanks so much for help me to find my…
Thanks so much for help me to find my nice care , thanks
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you, Koco.
We’re really glad we could help you find a car you’re happy with. That’s what it’s all about for us.
We appreciate your support, and if you ever need anything in the future, just let us know. Enjoy your car and drive safely.
One of the best car dealers in London.
One of the best car dealers in London.
Help me found my dream care. Thank you
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you so much, Adaeze.
That’s such a lovely thing to say, and we really appreciate your support. We’re glad we could help you find your dream car and make the whole experience a positive one.
If you ever need anything in the future, whether it’s advice or your next upgrade, we’ll be more than happy to help. Enjoy every moment with your new car.
Friendly, Honest and Helpful Dealership
I went through a broker to get a car on finance. When I arrived, the car I originally chose wasn’t really to my taste. Because of that, I had to go through the process of unwinding the finance so I could change the car, which affected everything and caused some delays.
However, to my greatest surprise, this car dealership was extremely kind and understanding. They worked patiently with me and my partner and helped us secure finance for the Toyota RAV4 we actually wanted.
I would like to personally commend the manager of the dealership – he is very friendly, approachable, and kind. All the staff worked hard to make sure we were happy in the end. I would definitely recommend this dealership and would happily use them again in the future.
My only advice to others is to make sure you view and test-drive the car you want before arranging finance, as this would have saved us a lot of hassle.
Overall, this is a very good dealership to buy from. They are also AA-approved and provide a free basic AA breakdown cover.
1. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased we could help you and your partner find the right vehicle, and we truly appreciate your patience during the finance change process. Your feedback means a lot to our team, and we’re glad you’re happy with your Toyota RAV4.
Thank you for recommending us — we wish you many happy miles ahead and look forward to assisting you again in the future.
DISGRACEFUL COMPANY
DISGRACEFUL COMPANY
Before I start I would like to say I have proof of everything throughout this whole experience just incase they want to call me a liar like they have on many other peoples reviews.
NT Car Traders in Romford are, without exaggeration, one of the most incompetent and dishonest dealerships I have ever dealt with. If you value your money, your time, or your sanity, do not go anywhere near them.
I bought a van through finance and within the first day the engine cut out repeatedly and the engine warning light came on. I reported this immediately. Any legitimate dealership would have dealt with it properly. NT Car Traders instead chose to ignore me and ignore the finance company for over a week.
When they finally collected the van, I was repeatedly lied to and told the issue was an “easy fix”. Then they went radio silent for nine days. No updates. No calls. No replies. Total disregard.
The van was returned to me still faulty, now with additional issues including exhaust fumes coming through the air conditioning, warning lights, and other problems. At that point I quite rightly exercised my legal right to unwind the contract — and that’s when NT Car Traders’ true colours showed.
They dragged the process out for over five weeks, accused me of lying, and forced me to pay for two separate inspections. One of their so-called inspections consisted of driving the van one mile and declaring “nothing wrong”. That level of incompetence is either staggering or deliberate.
After finally collecting the van (seven weeks after purchase), they then delayed refunding the finance company and held onto my £2,000 deposit despite having my bank details. I was ignored day after day, repeatedly brushed off with excuses about the “accounts team”, and only got my money back after sending a formal legal email threatening court action.
Funny how the money appeared immediately once legal action was mentioned.
NT Car Traders are unprofessional, evasive, and operate in a way that feels deliberately obstructive. Their behaviour throughout this ordeal was that of crooks and thieves, relying on customers giving up rather than doing the right thing.
This was not a mistake or bad luck — it was a pattern of delay, avoidance, and dishonesty from start to finish.
Avoid NT Car Traders in Romford at all costs.
There are plenty of honest dealerships out there.
This is not one of them.
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you for your feedback.
We would like to clarify a few important points for accuracy and transparency.
At the time of purchase, the vehicle was sold as a used vehicle, and we also provided 3 months warranty for peace of mind. When the customer first reported an issue, we immediately arranged collection and carried out repairs, keeping the customer informed.
Later, despite the vehicle being repaired, the customer requested to unwind the deal. Although this was not required after repairs were completed, we agreed to the unwind purely as a goodwill gesture to maintain customer relations.
As per standard finance procedure, the refund process was completed in the following order:
Finance company refunded first
Customer deposit refunded after finance clearance
This is a normal process and outside our control once finance providers are involved.
All payments were completed by us in full. Only after receiving both refunds did the customer choose to leave this review.
We always aim to resolve matters professionally and fairly, and we regret that this experience did not meet expectations. Nevertheless, we wish the customer all the best going forward.
This agency is so adorable
This agency is so adorable! I had a dream and they helped me to make it real.
Very kind staff, very supportive and very helpful, by updating me every single progress every time. I couldn’t believe that I could get the car I really wanted. Thanks to their High expertise, I got it. Very amazing ! Go ahead. Best wishes !
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you, Julien, for your lovely feedback.
We’re truly happy we could help make your dream a reality and that you felt supported throughout the process. Your kind words about our team mean a lot to us, and we’re delighted you got the car you wanted.
Thank you for choosing NT Car Traders — we wish you many happy miles ahead and all the very best.
Kind regards,
NT Traders Ltd
Bait-and-pressure tactics
Bait-and-pressure tactics – would not trust this trader
I had a very disappointing experience dealing with Collectors NT Traders Ltd t/a The Car Traders, who were referred to me via Motorway.
I fully disclosed the condition of my car upfront, including uploading clear photos showing all cosmetic issues. On that basis, an offer of £9,200 was made. After inspection, the price was suddenly reduced by £750, with claims of “undisclosed damage”. This was simply not true — the issues relied upon were already disclosed and visible in the photos.
What concerned me most was the conduct afterwards. When I challenged the reduction, the individual I spoke to on the phone was rude and dismissive, even questioning whether my written complaint had been generated using ChatGPT instead of addressing the substance of the issue. More seriously, there were attempts to pressure my elderly parents into accepting a much lower price, which I found completely unacceptable.
This felt like a bait-and-switch operation: a high headline price to secure the deal, followed by aggressive renegotiation once the seller is on the back foot.
I would not trust this trader. If they bid on your car, be prepared for pressure tactics and significant price drops, even if you have been completely honest about the vehicle’s condition.
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you for your feedback.
We would like to clarify that the original offer was made based on the information and images provided online, where the vehicle was listed as having no scratches. However, upon visiting to collect the vehicle, we found multiple scratches that were not disclosed, which materially affected the vehicle’s condition and value.
As per standard Motorway purchasing procedure, any undisclosed damage identified at inspection is discussed with the seller and reflected in a revised valuation. A price adjustment was therefore proposed. The customer was not willing to accept the revised amount, and no transaction proceeded.
We categorically deny any pressure tactics or inappropriate behaviour toward the customer or their family. Our team aims to treat every customer with professionalism and respect.
Vehicle purchases are always subject to physical inspection, and revised offers are only made when the condition differs from what was declared.
We regret that this experience did not meet expectations, but we stand by our assessment and process. We wish you all the best going forward.
Kind regards,
NT Traders Ltd
Excellent service from start to finish
Excellent service from start to finish. My vehicle was delivered an hour earlier than expected. I can’t recommend NTTraders less.
26. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Hi Dindam,
Thank you for your review and for sharing your experience. We’re really pleased to hear you received excellent service from start to finish and that your vehicle was delivered earlier than expected.
We truly appreciate your feedback and your recommendation. Thank you for choosing NT Traders, and we hope you enjoy your vehicle. If you need anything at all, please don’t hesitate to get in touch.
Kind regards,
NT Traders Team
They were very honest with me and…
They were very honest with me and communicated well with me and it was a smooth process thanks to Ali and Muhammad
24. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you, David, for your review. We’re really pleased to hear you found the process smooth and felt well looked after. Your kind words about Ali and Muhammad are much appreciated, and we’ll be sure to pass them on. Thank you for choosing us.
Buying a car from NT Traders - hassle and trouble free
Went to buy a new (to me) car from these guys on a rainy Sunday. They were really patient whilst I wandered around looking at various Kia Niros and comparing to some other cars.
Got a 68 plate with relatively low milage for under my planned budget and drove it away as they also gave me a fair price for my considerably scratched 08 Prius with a knackered Hybrid battery (yes, I did tell them!).
Would have dropped a star as their yard is quite muddy in the wet, but they did give the car a good clean just before I took it!
11. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Hi Joe,
Thank you for the great review and for taking the time to share your experience. We’re really pleased to hear you found the process hassle free and that you were able to find the right Kia Niro within budget.
We appreciate your honesty about the Prius as well, and we’re glad we could offer a fair part exchange and get everything sorted smoothly on the day, rain included. Thanks also for the good-natured mention about the muddy yard, wet Sundays do keep us on our toes, but we’re happy you noticed the final clean before driving away.
Enjoy your new car, and thanks again for choosing NT Traders. We’re always here if you need anything in the future.
Best regards,
NT Traders Team
Reference to N/T car trader response to my review in January 2,2026.
I stand by my original review dated January 2, 2026 and I do not accept the response from NT Traders LTD T/A The Car Traders, as it is factually incorrect.
The vehicle in question was a White Mercedes C-Class Premium Plus 2017, sold via Motorway, with the transaction completed at £10,800, not £11,500. Your claim that the highest bid for this vehicle was £5,100 is frankly laughable and clearly incorrect. This figure appears to be confused with another vehicle entirely, which raises serious concerns about your record-keeping and honesty.
For clarity:
• The car was placed into auction
• Your company bid on the same day
• Your bid was accepted, despite the vehicle being reserved at £12,100
• On the same day of collection, you listed the car on your own website for £13,000+
• The vehicle has since been sold, which makes your claims even more questionable
I am not interested in hearing excuses about “fees” after the fact. Any professional trader should account for all costs before bidding. Attempting to retrospectively shift responsibility onto the seller is unacceptable and could easily leave sellers out of pocket if they are pressured into agreeing.
The fact that your public response contains such blatant inaccuracies suggests this is not a one-off mistake but a pattern of behaviour. Misrepresenting figures to cover tracks only reinforces my experience of this company as unreliable and dishonest.
I would never deal with NT Traders LTD again and would strongly warn others to be cautious if they do not want to risk losing money.
2. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Clarifying How Our Vehicle Purchasing Process Works
John, we categorically reject the allegation that our response contained inaccuracies or that there has been any attempt to misrepresent figures.
All bids placed through Motorway are recorded and visible within the platform system. The figures referenced in our previous response were taken directly from auction data available to us at the time. There is no benefit to us in “confusing” vehicles or misquoting numbers, and we take record-keeping seriously.
When purchasing through Motorway, bids are placed based on the information provided in the listing. As is standard industry practice, vehicles are often listed in advance within internal stock systems and sometimes on websites as incoming stock. This does not indicate wrongdoing or misrepresentation. Pricing reflects preparation costs, overheads, warranty provision, VAT obligations, and market positioning. It is entirely normal for retail pricing to differ from auction purchase prices.
It is also important to clarify that sellers are never forced to proceed. Any adjustments discussed during collection are based on inspection findings and remain optional. The seller always retains the right to decline.
We strongly refute the suggestion of dishonesty or any “pattern of behaviour.” We have been trading for over 11 years and have sold more than 18,000 vehicles, operating within established consumer and trade regulations. Allegations implying misconduct are serious and should not be made lightly.
We respect your right to share your opinion. However, we stand by our processes, our documentation, and our compliance with Motorway’s auction procedures.
Future sellers are encouraged to review how auction platforms operate and understand that purchase price, fees, preparation costs, and retail pricing are separate elements of the motor trade business model.
We remain confident in our professionalism and integrity.
Bought a Car, Got a Weekly Subscription to Excuses and stress
My girlfriend’s brother bought a car from this dealership and, honestly, what followed deserves its own Netflix series.
The car broke down within a week. Speedrun any% complete. Instead of an apology, we were accused of deliberately causing the fault because he “couldn’t afford the insurance”. Bold accusation. Zero evidence. 10/10 confidence.
The car came with a “new MOT”, which sounded great until we realised the rear lights worked on a rota system and the reverse lights didn’t work at all. I’m not an MOT tester, but I am fairly sure “sometimes works” isn’t a pass.
When a refund was requested, they refused to collect the car unless we agreed to a repair — even though the AA had already recovered it and advised it shouldn’t be driven. Apparently consumer rights only apply if the car is mobile and cooperative.
Communication then entered its witness protection phase. Emails ignored. Calls unanswered. We were repeatedly told they had “14 working days” to refund the money. Fun fact: the law says 14 days, not whenever you feel like it. After well over that, the refund eventually arrived.
Since then, my father-in-law has been contacted every week asking him to remove the review. Every. Single. Week. The dedication is impressive. If that same effort had gone into checking the car or responding to emails, this review probably wouldn’t exist.
I can only assume the desperation is because this review joins a very crowded collection of negative ones.
If you’re looking for a car, I’d suggest going literally anywhere else. If you’re looking for excuses, stress, and a crash course in consumer law — this place has you covered.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you for your feedback.
We would like to clarify that when the issue was reported, we followed our standard procedure and offered inspection and repair under warranty. However, the customer later chose to unwind the sale, which we accepted as a goodwill gesture.
The vehicle was collected, and the unwind process was completed in full. As per standard procedure, refunds were processed within the required timeframe once the vehicle and finance settlement were finalised.
We also wish to clarify that no customer is ever forced into repairs — all options were explained clearly.
Only after the full unwind process had been completed and all payments returned was this review posted.
We always aim to resolve matters professionally and fairly, and we regret that this experience did not meet expectations. Nevertheless, we wish all parties the very best going forward.
Kind regards,
NT Traders Ltd
All staff very nice people they help…
All staff very nice people they help everthing car is nice thank you.
18. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you very much, Mr Koc, for your 5-star review. We’re glad to hear you found the team helpful and that you’re happy with the car. Your kind words mean a lot to us. Thank you for choosing us.
There is lot of car choice and great…
There is lot of car choice and great bargain I will say go there and judge yourself self my deal great
13. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you, Malik Alvi, for your review. We’re glad to hear you found a good choice of cars and a great deal. We really appreciate your recommendation and your support. Enjoy your car, and thank you for choosing us.
Quick transaction, good used car
Early days but so far so good- older, used car in good condition. Drives well and looks nice. Decent price and prompt delivery of car. Friendly and polite staff.
10. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von NT Traders LTD T/A The Car Traders
Thank you, AC, for your review. We’re pleased to hear everything has gone smoothly so far and that you’re happy with the condition, price, and delivery of your car. It’s also great to know our team made a good impression. We appreciate your feedback and wish you many happy miles ahead.
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Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.