The packaging and the images used is so genuinely glorious, the thought, care and execution is flawless, now thats the packaging. Let's get to the chocolates, let me just start of by saying I suffer... Mehr ansehen
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Das sagen Bewerter
So much love and care are put into these bars and products, it's been such a fun experience to taste all these unique flavors you can't find anywhere else. My personal favorite has been Orchards Essen... Mehr ansehen
This company makes the most delicious chocolate! First discovered in 2020 we have been ordering ever since & is the only chocolate we eat. Their collab bars are off the chart, the most recent the b... Mehr ansehen
The package arrived in wonderful shape packed very well. The packaging on the Halloween box is so amazing and fun, and the chocolate is absolutely amazing. Can't wait for your Christmas Advent Calan... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The Chocolate Smiths, based in Newcastle Upon Tyne, create handmade chocolate with the fun left in! Check out their signature range of Bizarre chocolate bars, as well as their limited edition chocolatey products! Great for gifts and perfect for a treat!
Kontaktinformationen
Unit G19 Tromso Close, Tyne Tunnel Trading Estate,, NE297XH, North Shields, Vereinigtes Königreich
- 0191 447 0790
- steffi@thechocolatesmiths.com
- www.thechocolatesmiths.com
4,6
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1294 Bewertungen
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Best chocolate I’ve ever tasted! ⭐️⭐️⭐️⭐️⭐️
What an absolute delight! The Chocolate Smiths not only make the most incredible chocolate bars, they deliver an entire experience! It is clear that this beautiful little business is run with passion and joy, which is passed on to customers through new, exciting recipes and gorgeously designed packaging. I made my first purchase two weeks ago…and I’ve just ordered a third! (Couldn’t resist the new bars in the Friday re-stock!). The Golden Caramel Bizarre Bar is my favourite so far and can’t wait to try The Savvy Baker collaboration bar. I know I won’t be disappointed ⭐️⭐️⭐️⭐️⭐️
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you so much for such an incredibly thoughtful and wonderful review! 😊
Reading comments like this genuinely means the world to our small team ❤️
We put so much passion, care and creativity into every part of what we do — from developing new flavours to designing the packaging and creating that whole “experience” feeling — so hearing that all of that comes through to customers is honestly the loveliest thing we could ask for 🍫✨
We also absolutely love that your first order has already turned into a third thanks to the Friday restock temptation 😂👀 The Golden Caramel Bizarre Bar is definitely a favourite around here too!
We really hope you love The Savvy Baker collaboration bar just as much.
Thank you again for your amazing support and kind words ⭐️
Not much taste, just sweet and bland
I decided to try this chocolate for the first time, I must say I am very disappointed with it, I bought the salted caramel brownie and the biscuit tin.
The biscuit one has not much taste and not much in the way of biscuit pieces, I can honestly say all I get is overwhelming sweet taste, the brownie is a little better, but again just to much sugar.
I really don't think it's worth the money, and I would not buy again.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you for taking the time to leave your honest feedback and for giving us a try 😊
We’re really sorry to hear the bars weren’t to your taste. Some of our more nostalgic-inspired flavours, particularly bars like Nana’s Biscuit Tin and Salted Caramel Brownie, do lean towards the sweeter side, but we completely understand that this won’t suit everyone’s preferences.
We’re also sorry to hear you felt the biscuit flavour and texture didn’t come through strongly enough for you. Feedback like this is genuinely helpful to us as a small team when reviewing products and future flavour development.
While we know our chocolate won’t be the right fit for everybody, we do truly appreciate you trying us and taking the time to share your experience.
Gold chocolate bar is the one!
I've had both chocolate bars and easter eggs from the Chocolate Smiths and the quality is just unbelievable! I have just tried the gold chocolate bar and it's the best chocolate bar I've ever tasted! Can't recommend enough!
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you so much for such an amazing review! 😊
We’re absolutely delighted you’ve enjoyed both the bars and Easter eggs so much 🍫✨
Hearing that the quality felt “unbelievable” and that the Gold Chocolate Bar is the best chocolate bar you’ve ever tasted genuinely means the world to our small team ❤️
Thank you as well for the recommendation and continued support!
I have a problem
Love ordering from the chocolate smiths. The chocolate is next level. Its expensive dont get me wrong but when you have it, it all makes sense. As soon as you open the package its a whole experience. They have thought of it all, everything is wrapped in quality materials and packaging. I have made an embarrasing amount of orders already and I dont think ill stop
10. April 2026
Antwort von The Chocolate Smiths
Thank you so much for such an incredibly lovely and thoughtful review! 😊
It genuinely means the world to hear that you feel the whole experience — from opening the parcel to enjoying the chocolate itself — makes everything feel worthwhile 🍫✨
We put a huge amount of care and attention into every little detail, from the recipes to the packaging and presentation, so hearing that this all comes through to customers is honestly the loveliest feedback our small team could receive ❤️
And please don’t worry… there’s absolutely no judgement here regarding the “embarrassing amount of orders” 😂👀 We completely understand!
Thank you again for your continued support and kindness.
The chocolate smith’s chocolate is by Alisha
The chocolate smith’s chocolate is by far my favourite. The quality is amazing. The taste is sensational.
I don’t mind paying a bit more for handcrafted chocolate. Yes it takes about 2 weeks to ship and that just shows how much time goes in to making the bars I am yet to be disappointed.
I am not vocal publicly about what I like and don’t like. I make the exception for the chocolate smiths because I just enjoy it that much. They say money can’t buy happiness, but it can buy these bars and that makes me happy.
3. April 2026
Antwort von The Chocolate Smiths
Thank you so much for such an incredible review 😊
Your support and understanding genuinely mean the world to us. We put so much care into every single bar, so hearing that you feel the quality and effort behind them is incredibly special. 🍫✨
And we absolutely love that last line — we might have to borrow that one! 😄
Arrived damaged
I didn’t taste the chocolate (it looked delicious).
I ordered internationally.
The product arrived completely sealed on the outside. Not airport resealed after inspection.
My caramel bar was not wrapped properly. The label and foil weren’t folded tightly around the chocolate bar.
It was cracked and oozing out.
My biggest mistake is I didn’t photograph it. I disposed of it as being a food item, looked risky to consume.
Then decided to let the company know. They didn’t offer to replace. I understand without a photo, but I’m truthful and would have preferred a replacement.
Their inner box packaging is fun and made me smile.
Good shipping time, customer service for complaints is poor.
7. April 2026
Antwort von The Chocolate Smiths
Thank you for taking the time to share your feedback 😊
We’re really sorry to hear about your experience, especially after ordering internationally. We completely understand your concerns regarding the condition the bar arrived in, and we’re sorry it left you feeling unable to enjoy the product safely.
As a small business, we do normally require photographs for transit damage claims so we can investigate properly with both packaging and shipping, but we do appreciate your honesty and understand your disappointment in this situation.
We’re glad the packaging and shipping speed brought at least some positives to the experience, though we’re sorry we fell short on this occasion. 🍫
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re delighted you enjoyed it — and lovely to hear you liked the packaging too! 🍫✨
Every experience from the Chocolate…
Every experience from the Chocolate Smiths is a sensation and triumph. They are yet to disappoint!
7. April 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re delighted you enjoyed it — and lovely to hear you liked the packaging too! 🍫✨
All Top Show
Like many other reviewers, I received a box with chocolate with a best before date of 2 days. Like others, I’d waited 3 weeks for delivery. This is not acceptable.
The manufacturer has to accept that when you charge a premium price, customers have every right to expect a premium product - and that includes the product and packaging. My cheap cardboard box fell apart after removal from the outer box. Bars of chocolate had wrappers which were put on upside down.
Truly a case of you can’t judge a book by its cover - it looks premium, but is far from being premium.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you for your feedback 😊
We’re really sorry to hear you were disappointed with your experience. Some of our bars, particularly those containing fresh cream ganache, naturally have shorter best before dates due to the fresh ingredients used and the fact they are handmade in small batches. The bars can also be frozen for up to three months if needed.
We do appreciate your comments regarding the packaging and presentation as well, and we’re sorry it didn’t meet your expectations on this occasion. 🍫
I purchased the coffee and stroopwafel
I purchased the coffee and stroopwafel. To be honest I was disappointed in this bar. Every other I’ve tried have been really tasty. Filling scrumptious. This was bland and lacked crunch of the stroopwafel. Wouldn’t purchase again. Chocolate excellent.
4. April 2026
Antwort von The Chocolate Smiths
Thank you for your feedback 😊
We’re really sorry to hear this one wasn’t a favourite for you, though we’re glad you still enjoyed the chocolate itself. Stroopwafels are traditionally more chewy than crunchy, but we completely understand that the texture may not have been what you were expecting. 🍫☕
Best chocolate I've ever had
The golden caramel bizarre bar was so delicious! I would buy it all the time if I could. For the price it is definitely worth it for a treat!
3. April 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re delighted you loved the Golden Caramel Bizarre Bar — and we completely understand wanting it all the time! 😄🍫✨
So glad you felt it was worth it as a special treat.
Because The Chocolate Smiths are worth it!
I've been buying chocolate from the Chocolate Smiths since 2021, it just gets better year on year. It is the ultimate treat, so tasty, so different, so worth it!
3. April 2026
Antwort von The Chocolate Smiths
Thank you so much for all your support since 2021 😊 That really means the world to us!
We’re absolutely delighted you’ve enjoyed seeing everything evolve over the years — and that it still feels like the ultimate treat. 🍫✨
Exceptional quality
I've tried several Chocolate Smiths bars and I haven't come across one I dislike. The chocolate is exceptional and you can tell it's good quality by the 'snap' it makes when you break it. Can't wait to keep trying the new creations in future 🤎
3. April 2026
Antwort von The Chocolate Smiths
Thank you so much for such a lovely review! 😊 We’re absolutely delighted you’ve enjoyed every bar so far — and we love that you noticed the snap too! 🍫✨
We can’t wait for you to try the future creations as well. 🤎
Cherry Bakewell hit the spot!
This time I chose the cherry bakewell and it was just so good.
What I find remarkable is that it wasn't sickly sweet. But it hit the spot!
I just couldn't bring myself to share it...
3. April 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re delighted you loved the Cherry Bakewell — and we completely agree, sometimes a good bar is just too good to share! 😄🍒🍫✨
Don't dilly dally, just buy it!
It's just the best tasting chocolate ever! And the packaging on all the products is just brilliant, you know you are about to eat something special!
3. April 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you love both the chocolate and the packaging — we always want it to feel like opening something really special. 🍫✨
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re so glad you enjoyed it — and yes, absolutely no palm oil here. 🍫✨
Great chocolate
Great chocolate, easy ordering.
Delivery is usually quick, given the chocolate is freshly made, all-round great service.
3. April 2026
Antwort von The Chocolate Smiths
Thank you so much! 😊 We’re delighted you’ve enjoyed the chocolate and the overall service — and we really appreciate your understanding that everything is freshly handmade. 🍫✨
This company make fantastic products…
This company make fantastic products which are beautifully packaged. It’s evident that a lot of care and love goes into making these items.
My only reason for not being totally satisfied on this occasion was that one item was lacking one of the main items (stroopwaffle) which is pretty much the star of the show in the piece. I have ordered the same item before so know it was 💯 lacking. A little disappointing but only on this occasion.
8. März 2026
Antwort von The Chocolate Smiths
Thank you so much for your lovely feedback 😊
We’re delighted you enjoy our products and packaging — that really means a lot to our team. We’re sorry to hear that your Coffee and Stroopwafel Bar was missing a key element, especially as you’ve had it before and know what to expect — we completely understand how disappointing that must have been.
We really appreciate you bringing this to our attention. 🍫✨
OMG there is no words good enough to…
OMG there is no words good enough to describe this mouth watering chocolate.. it’s really not for sharing… I’m totally addicted to it,, my dark choc Easter egg was so so good.. I had to hide it so the husband didn’t find it… awaiting my next purchases ❤️❤️❤️❤️
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you so much! 😊 We absolutely love this — sounds like it didn’t stand a chance! 😄🍫✨
So glad you enjoyed the dark chocolate egg… and we won’t tell your husband! 🤫❤️
I love The Chocolate Smiths products…
I love The Chocolate Smiths products and find their flavour combos to be well thought out. I often try and buy as part of the Yumble sale as the chocolate is discounted and most of the time theres no obvious reasons why. If i had to provide anything 'negative' id say that on the bars that are filled with something soft, the first layer of chocolate in the mould (which ends up being the top of the bar) could do with being a bit thicker as they never break well and end up being messy. Still a 10/10 product for me, even if i get it everywhere! Great job Steffi & the team
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Chocolate Smiths
Thank you so much for such a thoughtful review! 😊 We’re absolutely delighted you love the flavours and that you enjoy picking up bits in the Yumble sale too. 🍫✨
We really appreciate your feedback on the chocolate shell as well — that’s really helpful for us to hear. And we’ll take “10/10 even if it gets everywhere” all day long! 😄
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