Cleaning Gurus Agency LTD Bewertungen 

390
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Sumaiya and Rem from Cleaning Gurus have just finished cleaning my home. I cannot recommend them highly enough! Incredibly hard workers, really great attention to detail and lovely people to boot. My... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After my tenant moved out, the flat was left in an appalling state. I contacted Cleaning Gurus, and they sent a team out the very same day. When I returned just a few hours later, it felt as thoug... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cleaning Gurus responded quickly to my request for a quote and the office were very responsive and easy to deal with. On the day Yordan and his colleague turned up early, were very personable and did... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would recommend the Gurus to anyone. We’ve had two experiences so far and have been very satisfied with everything. Punctuality, friendly and hard working. Reme and Sameya make a great team. Did a f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reinigungsservice
  2. Gartencenter
  3. Fensterreinigungsdienst

Vom Unternehmen geschrieben

Cleaning Gurus Agency LTD provide professional and reliable cleaners in London. House cleaning, end of tenancy cleaning, deep cleaning, after builders cleaning, carpet cleaning and much more


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

390 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(390)

64 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Very good cleaning service at reasonable cost.

Very good cleaning service at reasonable cost for end of tenancy clean. Office staff very helpful and extremely useful to be able to communicate via WhatsApp. Would use again & happily recommend.

26. Februar 2024
Bewertung ohne vorherige Einladung
Cleaning Gurus Agency LTD-Logo

Antwort von Cleaning Gurus Agency LTD

Thank you Nishi, it was our pleasure

Bewertet mit 5 von 5 Sternen

Cleaning Guru offers a very reliable, personal and efficient service

Cleaning Guru offers a very personalised service. If a cleaner cannot attend they inform us with plenty of notice and find us a replacement which ids very agreeable indeed.
They are also flexible when we have to change the hours we need / week.
The cleaning is of an excellent standard and the staff members are punctual, polite and professional.

16. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Five star service

The service was impeccable.We had a lot of stress moving out of our house as we had a trip coming up, but the cleaning team handled all the mess.Big thanks to the Cleaning Gurus

20. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have used them twice so far for…

I have used them twice so far for end-of-tenancy and deep-cleaning.Very proffesional and friendly that you can trust on their experienced hands.Great assistance from the office service. Many thanks and we will definitely be in touch for the biweekly services!

3. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wished I had read the reviews before...

I booked in a deep clean...

1. So, the 1st thing was that they were confused about what needed to be done, which was frustrating and unprofessional...
2. They smelt of cigarettes leaving my lounge smelling gross.
3. They broke one of the Stiles from my shutters and didn't tell me
4. And broke 1 of my gas hobs and the other one has limited gas coming out now
5. The wallpaper in my bathroom has been stained from the mop
6. The bathroom tiles were not cleaned
7. The bedroom walking wardrobe was not vacuumed (I'm not sure if the bedroom was vacuumed at all)
8. The stain on the carpet was not removed, even though I pointed it out and asked for them to use the carpet cleaner on the mark...

All these factors leave a very disappointing feeling regarding this company.

(All cleaners working for this company are freelancers so if you have any issues with them, then you need to speak to them directly. The company bears no responsibility.)

21. Dezember 2023
Bewertung ohne vorherige Einladung
Cleaning Gurus Agency LTD-Logo

Antwort von Cleaning Gurus Agency LTD

Dear Mia

I am sorry you feel disappointed with the service received on 22nd December.

We were quite surprised to receive the review more than 15 days after the cleaning has taken place, and you never reached us to complain. Furthermore, you complemented the cleaning of the taps and asked what kind of product was used, as they now look brand new.

You stated that you were not able to contact us as it was the Christmas period, which we appreciate, but you also said that the team did not clean certain areas at the property, for which we never received photos of the cleaning not done. I have even sent you photographic evidence of the areas you mentioned where it's evident that the cleaning is done, you can even see on the photos, the floor still damp from the mopping.

As you know, we, as a company, were here every step of the way in case of any issues, questions or request.

If there is anything else we can help you with, not hesitate to contact us

Kind regards
Cleaning Gurus

Bewertet mit 4 von 5 Sternen

I have been using Cleaning Gurus and…

I have been using Cleaning Gurus and have generally been very satisfied, although the cost has gone up quite a lot in the last two years. I am satisfied with my current cleaner, who is hardworking and very willing.

7. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Highly dissapointed

I'm not happy with the service I received. I paid £174 for a deep clean and carpet clean, but it was not up to the standard I expected. There were marks, smudges, fingerprints and water marks left, and not everywhere was cleaned. The cleaning team left before I could even check their work. I was only offered a £15 refund, which I don't think is enough for such a poor job. I would not recommend this service!

5. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Felt like I was scammed

Felt like I was scammed. Booked Cleaning Gurus for a “deep clean” in October. Cost £490 for 2 people to do 3 hours of light dusting and hoovering. I do not believe any reasonable person could consider this good value.

24. Oktober 2023
Bewertung ohne vorherige Einladung
Cleaning Gurus Agency LTD-Logo

Antwort von Cleaning Gurus Agency LTD

Dear David

I am sorry that your experience with our company was not up to your expectations.

As a client-oriented company, we did our best to resolve the matter to your satisfaction. We encourage our clients to do the final check-up with the cleaners so you can point out if any missed areas occur. We asked you to send us photos of the missed areas so we can organise a reclean, but we never received the photos, nor we heard back from you since then. We offered another person to come and do a complementary cleaning service 3 months after the original cleaning and we also offered a credit for the next cleaning service organised
None of the offered options was suitable for you even though we did everything we could for you to be satisfied with the whole experience.

We would gladly help if there are any options that might be suitable for you.



Kind regards,

Cleaning Gurus

Bewertet mit 5 von 5 Sternen

I have used cleaning gurus for years…

I have used cleaning gurus for years for my son in Wimbledon and in Kensington for myself. I have been very happy with the cleaning standard. I would recommend them completely. Never had a problem.

5. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Reliable,Good service.

Maya is reliable and hardworking and a very good cleaner, possibly the best one I’ve had yet through Cleaning Gurus.
I would highly recommend her.

I find it much easier using the agency as then I have continuous cover with replacements for holidays or when someone moves on.

12. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cleaning Gurus are just great!

Cleaning Gurus are just great! I have been using their service for over 2 years now! Team is very reliable, quick and responsive on communication. The lady (Dimitrini) who undertakes my cleaning does a really great job, dedicated and very thorough!

11. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

No problems experienced and we’ve used…

No problems experienced and we’ve used them for a long time now. Really happy with the service itself and the company are great with communication as well. Speedy replies and they always keep me up to date if there are any changes. Thank you!!

15. Dezember 2023
Bewertung ohne vorherige Einladung

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