Ordered online. When checking out and paying with Apple Pay, my delivery address was changed. When i got email i quicky responded saying that the delivery addeess was wrong. They totally took care of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Mehr ansehen
Great experience. Very prompt shipment and great followup with Brian at Tech support. It is most impressive that tech support was priced in the dealup front and Brian’s competence and patience reduced... Mehr ansehen
If an item is unavailable or not in stock, setup your system so the part is unavailable for purchase. This would prevent having to go through a refund process. This would apply to purchases being ship... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Kontaktinformationen
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Vereinigte Staaten
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We ordered the same part twice and…
We ordered the same part twice and tried to ask you to cancel that last order. I didn't get any return email to my request. We also tried calling but your greeting message just kept repeating over and over. The first part came two weeks after you said it would be here.
I would like my $81.54 back.
Claudia Tower

Antwort von RV Fridge Guys
Shipping wasn’t efficient and I had no…
Shipping wasn’t efficient and I had no choice but to select shipping that was more than the item cost. Three items came in three separate boxes for one order and at different times. Other than that - all good!

Antwort von RV Fridge Guys
circuit board and control panel
I ordered a circuit board and control panel. The checkout was so smooth I figured I must have forgotten something.
I thought it would be a week before the item arrived, but it was almost as fast as a two day item from that big online place with very reasonable shipping!
The web site was uncluttered and pretty clear, although when I first looked at the order, to see what time frame for shipping, I missed the “shipped” annotation, which was very small and unobtrusive.
I have not replaced the items yet, but it is clear that they are new parts that were wrapped well!
If I need other parts, I will definitely be a return customer.
Wrong product was sent and no response…
Wrong product was sent and no response to my email for a return.

Antwort von RV Fridge Guys
WOW !!
WOW !!! They were super nice, easy to deal with, knew their product line and which models were the upgrades and also very fast shipping ! We love our new mini fridge in our boat that replaced the one that came with

Antwort von RV Fridge Guys
Very fast delivery and website was…
Very fast delivery and website was technically accurate for my model

Antwort von RV Fridge Guys

Antwort von RV Fridge Guys
Fast shipping!
i pay shipping for 2 day delivery
i pay shipping for 2 day delivery
on 4/26/26
and did not received my item.
today 5/01/26

Antwort von RV Fridge Guys
Horrible experience
Horrible experience. I DO NOT RECOMMEND DOING BUSINESS WITH THESE FOLKS. Their website misrepresented the color of the item I purchased and then they wanted me to cover shipping AND a 'restocking fee' all of which is nearly the cost of the original part. Their customer service is obysimal, they sent several emails trying to blame me for the mistake and refused to take responsibility even when I sent them side by side photos of their website and the item they sent.
You can find nearly every part they sell on Amazon for 20-30% less and not have to worry about returning it if they misrepresent the part. It would not be surprising if they are just ordering the parts off Amazon and reselling them for a markup...
I will definitely not fall victim to this scam again...
Do not order from this company
Do not order from this company. I placed an order for a refrigerator part on March 25, 2026 and they immediately took my money and to this day (4/19/26) I have not received the part. No one is responding to numerous emails or phone calls and I'm left without a part and lost the money. Terrible!
Dealing with Knowledgeable People.
My experience was excellent
My experience was excellent, however, it is somewhat mind-twisting to decipher which Furrion refrigerator hinge is the correct number to order, because Furrions open both LEFT and RIGHT, and the hinges are different for which direction the door swings, and whether the hinge needed is for the fridge or for the freezer.
Great part fits perfectly and works as…
Great part fits perfectly and works as expected
Placed the order online
Placed the order online, got confirmation and a week later I got an email for cancellation since they did have the part !! the part showed in stock online ???

Antwort von RV Fridge Guys
Quick Response
Very quick response to my emails even though the part that I needed was no longer available. I do appreciate their assistance.
Never Delivered, but charged for it!!
Placed order with clear delivery details for RV site in orders comments. They claimed that they didn't have details when trying to deliver, but also never notified me. After waiting several weeks for a response, finally had to cancel order, only to receive partial credit as they charged me for their shipping error!
Terrible customer service, do not use!!!!
Had to cancel the order minutes after…
Had to cancel the order minutes after placing the order. The company did not refund all my money. And no explanation was given. Will never buy from them again even if I have to pay more.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







