I never recieved tracking info. Requested tracking info no reply. Currently do not know where item is weeks latter.
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Das sagen Bewerter
Received part in timely manner. Now I have to say this upfront, I have never worked on a 3way refrigerator nor do I know the history on what has changed on the one I have. Ordered thermostat for it... Mehr ansehen
Ordered online. When checking out and paying with Apple Pay, my delivery address was changed. When i got email i quicky responded saying that the delivery addeess was wrong. They totally took care of... Mehr ansehen
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Kontaktinformationen
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Vereinigte Staaten
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
3,4
Akzeptabel
761 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 48 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Quiqkly received the unit however the…
Quiqkly received the unit however the packaging could be improved since the box received was in rough shape. Unit seems undamaged…
Thanks
27. April 2025
Antwort von RV Fridge Guys
Thank you for the review, we'll look into improving the packaging.
I placed an order around 10 weeks ago…
I placed an order around 10 weeks ago and still don't have it. Would not recommend this company because I think its just a scam unfortunately..........
18. Februar 2025
Bewertung ohne vorherige Einladung
Still Waiting
While your staff have been somewhat helpful, we still do not have the product we ordered and we have received no updates or additional contacts other than these request to rate our experience and the product.
1. April 2025
Antwort von RV Fridge Guys
This was delivered a while back, Connie. This was a special order and it looks like it was delivered in the estimated time frame. If you need help, let us know!
I still don’t have the product
I still don’t have the product. I should have been told that it was back ordered when I placed the order.
29. März 2025
Antwort von RV Fridge Guys
This was requested to be cancelled twice, Mark. I am not sure of the details but if you need assistance, please reach out to customer service.
Tried several times vis email and phone…
Tried several times vis email and phone calls to get info to return an item and got zero response
30. März 2025
Antwort von RV Fridge Guys
I am not seeing a return request, Fred, but if you need to get something back to us, please fill out the form at the link below:
https://rvfridgeguys.com/return-request/
They were very professional
They were very professional, and Armon took very good care of my appliances, he was maticulous and took the time to make it perfect. Michael the owner was professional on the phone in setting up my apointment and lisened to my needs. I would definatly refer them to others.
24. März 2025
Bewertung ohne vorherige Einladung
Antwort von RV Fridge Guys
So glad to hear it!
Wrong part sent.
1. März 2025
Antwort von RV Fridge Guys
Please fill out the return request!
https://rvfridgeguys.com/return-request/
Haven't received my order and cannot…
Haven't received my order and cannot find any tracking information.
3. März 2025
Had what no one else can get
Had an elusive part that is back ordered through any other avenue. Saved the day for my repair business!
25. Februar 2025
Lack of communication
Lack of communication. No access to email. At this time I am very disappointed in the seller. I have tried to contact your company and keep getting messages saying can’t be found.
4. Februar 2025
Sent product quickly and ask described
Sent product quickly and ask described. Definitely use them again.
4. Februar 2025
You guys were no help to me at all
You guys were no help to me at all. Please refund my money.
2. Februar 2025
Can't give a 5 because it's on…
Can't give a 5 because it's on backorder and I haven't received it yet
3. Februar 2025
The part I ordered is on back order
The part I ordered is on back order, so I do not know if it will work in our refrigerator.
I did call your company first and I was appalled on how rude the man was. He came across that he really did not want to help me. He did finally looked up the part number and told me what it was. He spoke so quickly that I had to ask him multiple times to repeat as well as the website he said I had to access to order the part.
31. Jänner 2025
Very easy to navigate website and…
Very easy to navigate website and prompt delivery. Thank you.
11. Jänner 2025
I ordered a thermistor 6 months ago and…
I ordered a thermistor 6 months ago and still have not received it. I've called and it goes to a voice mail for Morgan. Have never had a return call. They took payment when the order was placed. Not when shipped.
8. August 2024
Bewertung ohne vorherige Einladung
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