Great idea, if only it worked!
Bought in 2024, this was wonderful when it worked, a pain in the ass when it jammed, I ended up shaking it, hoping to get coal out. I used the smallest size anthracite, but no matter what I used, it still periodically blocked. After about a year, it blocked solid, so for over a year now, I’ve had a rather useless garden ornament, and no way of accessing the coal, unless I tip it over.
Antwort von Thesmartbunker
Hello,
Thank you for your feedback, and I am sorry to hear that you experienced difficulties with your Smart Bunker.
The Smart Bunker is designed to work with specific fuel sizes and types, and while many customers use it successfully for years, factors such as fuel size, shape, moisture content and bridging can affect the flow of material through the hopper.
It is disappointing to hear that your bunker eventually became blocked, particularly after initially working well for you. We would have welcomed the opportunity to investigate the issue and help identify the cause, as many blockages can often be resolved.
Please feel free to contact us directly if you would still like assistance, as we are always happy to help where we can.
Thank you for taking the time to share your experience.
– Niall Greenan
