TileBar Bewertungen 

8 834
•
TrustScore 3 von 5

3,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had an excellent experience with TileBar! I placed a very large tile order, and from start to finish, everything went smoothly. The pricing was extremely competitive, the shipping was fast and r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The worst company I’ve ever dealt with. I would never recommend TileBar to anyone. Our client purchased $53,000 worth of floor tile, and it took eight weeks to arrive at TileBar’s warehouse.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I couldn’t be happier with my Tilebar experience! Ordering the flooring was incredibly easy and the entire process was seamless from start to finish. The flooring arrived exactly as expected. The... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Innenarchitekt
  2. auch in
  3. Fliesenfachhandel

Vom Unternehmen geschrieben

TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.

Vom Unternehmen geschrieben


Kontaktinformationen

3,2

Akzeptabel

TrustScore 3 von 5

8834 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,2

Alle Bewertungen

(8 834)

16 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

very nice to be able to get samples for…

very nice to be able to get samples for only $1. wish more companies did this. easy to order and arrived promptly. great job tilebar. however, all tiles were broken as though something heavy was dropped on then after packing. not a problem since they were samples and i could still get an idea of what they would look like.but a little concerned that other tiles might arrive damaged???

20. August 2024
TileBar-Logo

Antwort von TileBar

Hi Elizabeth,
Thank you for your feedback! We're glad to hear you appreciated the $1 samples and had a smooth ordering experience. We're sorry to learn that the tiles arrived damaged, though. We always try our best to pack our items, however, in the event they break in transit we are more than happy to replace them as soon as possible.

Bewertet mit 5 von 5 Sternen

Great selection

Great selection. Friendly help with determining the correct order size.

21. Juni 2024
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Antwort von TileBar

Hi Steve,
Your favorable feedback is much appreciated. Customers like you are the reason we love what we do. Thank you for being part of the Tilebar family.

Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service!

Doesn't get any better!

29. Juli 2024
TileBar-Logo

Antwort von TileBar

Hi Frances,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being a valued client.

Bewertet mit 5 von 5 Sternen

Kristine

Kristin was very helpful

10. August 2024
TileBar-Logo

Antwort von TileBar

Hi Randi,
We appreciate you taking the time to write such a fantastic review. We are committed to consistently exceeding your expectations.

Bewertet mit 3 von 5 Sternen

Broken Tile

Our tile was delivered all broken into unusable pieces, reported and reshipped. The replacement tile was also delivered broken in unusable pieces. The Tile Bar promptly responded and we received a refund. Our bathroom project remains unfinished.

16. Juli 2024
TileBar-Logo

Antwort von TileBar

Hi Kerrie,
Thank you for your feedback on your purchasing experience with us. We apologize that your shopping experience was not great and appreciate you bringing this to our attention. While I am glad we were able to provide you with a quick resolution with your refund, I do apologize the experience did not meet up to our standards.

Bewertet mit 3 von 5 Sternen

Delivery experience not great

TileBar customer service was good. Delivery company not great and broke some tiles when they finally delivered the boxes. TileBar ships quickly but delivery company didn't deliver on time and didn't communicate well.

2. August 2024
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Antwort von TileBar

Hi Laura,
Thank you for sharing feedback on your purchasing experience with us. We apologize that your delivery experience was not great. While we am glad you did receive all your material for you project, we will take your insight and look to improve our delivery methods.

Bewertet mit 5 von 5 Sternen

Just the best!

Best website. Best customer service and advise. Great shipping to accommodate job schedule and easy overage return. Also, TileBar tiles always get great compliments.

1. Februar 2024
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Antwort von TileBar

Hi Art,
Your glowing review means the world to us. Your positive feedback about our services fills us with joy. Thank you for being part of the Tilebar family.

Bewertet mit 5 von 5 Sternen

I will be using TileBar for future…

I will be using TileBar for future projects. The tiles are beautiful!
Kasia was so helpful and in constant contact with our multiple deliveries. All of our tile was delivered intact with no breakage.

20. August 2024
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Antwort von TileBar

Hi Amy,
Thanks for the fantastic review! It’s been a pleasure working with you, and we’re excited to keep delivering the best for your business.

Bewertet mit 5 von 5 Sternen

Your company has the best customer…

Your company has the best customer service I've ever dealt with. Returns were easy and effectively dealt with, tiles were shipped quickly...Very happy with your company.

1. August 2024
TileBar-Logo

Antwort von TileBar

Hi Laurene,
We truly appreciate your generous compliments! It makes us happy to hear that our services have met your expectations. We appreciate you being a loyal customer.

Bewertet mit 5 von 5 Sternen

Great service

Despite getting my order with 1/3 of the tiles damaged, Tile Bar took only 1 day to refund me and ship new tiles. I was amazed that they did not argue and try to double charge me. I am totally satisfied with their service and the tiles are beautiful.

27. Juni 2024
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Antwort von TileBar

Hi Ann,
Thank you for your recent review! Your happiness with our services fills us with joy. You are greatly appreciated as a client.

Bewertet mit 3 von 5 Sternen

You guys did a great job with the…

You guys did a great job with the tiles, however the accessories were a different story. The grout arrived with the tile but the trowel and thin set required multiple emails to get answers on. I ended up canceling the trowel because it was not in stock and thin set only shipped after I followed up multiple times.

1. Juli 2024
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Antwort von TileBar

Hy Tyia,
Thank you for sharing feedback on your shopping experience with us. While we are happy that your experience with our tiles was great, we will use your feedback on our shipping methods for our accessories as a coaching tool, to help us improve overall. Thank you again.

Bewertet mit 3 von 5 Sternen

The tile that we ordered is beautiful

The tile that we ordered is beautiful; however, our first shipment of 5 boxes came with three boxes of damaged tile. The company was very gracious and sent us three more boxes, but again, two boxes out of this order was damaged. We were able to piece enough tiles together and complete our kitchen.

20. August 2024
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Antwort von TileBar

Hi Jennifer,
Thank you for sharing your thoughts on your purchasing experience with us. We apologize that you received damages on your order. Our warehouse team does try their best to properly package every shipment, to ensure it arrives to our customers intact for their projects. We will review your experience, and use it to ensure we continue to improve our shipping methods and our performance overall.

Bewertet mit 5 von 5 Sternen

The design service was such a great…

The design service was such a great resource! The option to order 5 samples for just $1 each plus $1 shipping made me confident in my final decisions. Having the tile ship right to the job site saved time and money as my tile setter didn’t have to spend his valuable time picking it up. I highly recommend Tilebar! They have thousands of choices and the Art Gallery collection is something special!!

15. August 2024
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Antwort von TileBar

Hi Deanna,
Thank you for the great review! We’re so glad you’re happy with our services and can’t wait to work with you on future projects."

Bewertet mit 3 von 5 Sternen

Find your local tile store

Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative multiple times regarding why so many tiles chipped or broken and was told nothing she could do to change. Would not recommend to anyone.

Their reply is standard BS. Every package received even after complaining profusely about every box broken open due to cheapest tape available.

30. Juli 2024
TileBar-Logo

Antwort von TileBar

Hi Charles,
Thank you for sharing your feedback on your purchasing experience with us. We apologize that you received damages with your order. Our warehouse team does try their best to properly package every shipment, before it leaves our warehouses. So that the shipment arrives to our customers intact for their projects. We will review your experience with our team, and use it as a coaching tool to improve our shipping methods for the future.

Bewertet mit 5 von 5 Sternen

EXPENSIVE, BUT BEAUTIFUL AND ONE OF A KIND TILE!!

I had purchased some tile before I moved into my new home. Once moved in, the amount of tile I purchased wasn't enough to do the job. However, that tile was discontinued. They bought it back from me regardless since I purchased a different tile. Although it cost me almost as much as the refund to ship it back, I was still grateful

31. Mai 2024
TileBar-Logo

Antwort von TileBar

Hi Kati,
Thank you for taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Quality!

So pleased with the tile I chose. What I saw on your website was exactly what I got. Love that I could trust your pictures. Ordering and delivery were stress free as well. Thank you

24. Juli 2024
TileBar-Logo

Antwort von TileBar

Hi Dale,
Your kind words mean a lot to us! We’re delighted that you’re satisfied with our services. Thank you for being such a valued client!

Bewertet mit 5 von 5 Sternen

Excellent customer service and design consult!!!

Excellent customer service, excellent design consultation, and beautiful products not every outlet has. A problem with broken merchandise in a shipment was QUICKLY resolved and products re-shipped and arrived rapidly. Everything was in-budget and quality, the result stunning and tons of compliments!!!

11. April 2024
TileBar-Logo

Antwort von TileBar

Hi Lucretia,
Thank you for the great review! We’re so glad you’re happy with our design services and that you are enjoying the final result.

Bewertet mit 1 von 5 Sternen

Wrong tiles sent

Tilebar sent me the wrong tiles so I refused the order and they finally refunded my money, after many phone calls.

28. April 2024
Bewertung ohne vorherige Einladung
TileBar-Logo

Antwort von TileBar

Hi Mary,

We apologize for your negative shopping experience with your purchase and appreciate you bringing this to our attention. We do note that you have been in communication with a member of our management team, who provided you with all the necessary documentation regarding your refunds. If there is any misunderstanding, please reach out to us directly to further assist.

Bewertet mit 1 von 5 Sternen

Seem like scammers

Seem like scammers. Ordered the $5 samples which were supposed to ship out in 1-3 days, 2 weeks ago. Unable to get anyone on the phone now, the 1st lady on the phone was rude & didn't seem to care. Needed to order ASAP. They just lost out on a nearly $5k order.

17. Juli 2024
Bewertung ohne vorherige Einladung
TileBar-Logo

Antwort von TileBar

Hi Emerson, thank you for your feedback. We apologize your current shopping experience with us has not been going great and appreciate you bringing this to our attention. Our team would certainly like to improve your experience with us. Your concerns have been escalated and we will be reaching out privately. Please keep an eye on your inbox.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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