I ordered 2 Paw-Paw and two magnolia trees, They arrived bare root. I planted them immediately in potting soil so I could keep them moist. Six months later, no growth. If you email them they will give... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Love the selection of native plants here, and at good prices. Of three orders I have placed recently, two arrived in excellent shape, but one set of plants in the third order were D.O.A. I had not bo... Mehr ansehen
Unternehmen hat geantwortet
I appreciate the customer service. The Paw Paw trees I received did have signs of insect/fungus damage on the leaves, but I am hoping they survive and thrive. Just a recommendation but including a bri... Mehr ansehen
Unternehmen hat geantwortet
Clear web site. Good selection. Quick processing and shipping. The plants were carefully packed in a manner that protected them well during shipping. But most important: excellent product! The plant... Mehr ansehen
Unternehmen hat geantwortet
3,8
Gut
1572 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Everything was smooth and easy
Everything was smooth and easy. The plants look great!
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
Great customer service
Great customer service. The ferns we ordered and planted (which were reasonably priced) were so easy to plant and they have already started growing (planted 3 weeks ago)! So impressed. We are ordering more!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
Best for dormant plants
Always well packaged, clear instructions , especially online. Love TN Nursery!
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
Only 6 of the plants have done anything…
Only 6 of the plants have done anything the rest arrived in very bad shape and have done nothing. This was a test order for our garden club which is doing a large native garden in the community. I can’t at this point recommend we place a large order.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
We're sorry you're concerned, but please don't determine that the remaining plants have failed yet.
Native bare-root perennials establish at very different rates. Some may produce visible growth during their first season, while many others focus on developing strong root systems underground and may not emerge until the following spring. The fact that six are already producing growth is encouraging.
For a community native garden, patience with bare-root material is especially important because it behaves very differently from established potted plants. Please leave the remaining plants in place and allow them their full establishment period.
We hope your garden club will evaluate the entire test order next spring, when the plants have had a complete establishment cycle. We'd love to hear how many additional plants emerge before you make a final decision about your larger native garden project.
– Bailey
TN Nursery
I’m excited to see these next year in…
I’m excited to see these next year in full bloom!
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
Order arrived promptly and plants/bulbs…
Order arrived promptly and plants/bulbs arrived in excellent shape. Most have come up already
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
Good bare root plant stock
The order arrived as expected in a reasonable amount of time. They also have some helpful content regarding what bare root plants are and how to plant and care for them. Looking forward to seeing how well they do in the spring.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
Great service and quick delivery
We received our order very quickly and our paw paw tree arrived healthy a ready to repot. It is doing well in a larger pot until it is ready to put in the ground next spring!
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
Antwort von Tnnursery
Thank you so much!
Only about have of the 12 survived.
Only about 6 of the 12 survived. Previous order all of the cone flowers survived.
31. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Jay,
We're sorry you're disappointed, but please don't assume the remaining six plants have died simply because they haven't produced visible growth yet.
Many of our bare-root perennials establish at different rates. Some may produce visible growth during the first season, while others focus on developing their root systems underground and may not emerge until the following spring.
Your previous experience, where all of your Coneflowers successfully established, is wonderful to hear and demonstrates that you've had success with our bare-root plants before.
Please leave the remaining plants in the ground and give them until next spring. We hope you'll be pleasantly surprised when additional plants emerge and will consider updating your review.
– Bailey
TN Nursery
prompt service.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
I received my order eventually but it…
I received my order eventually but it was so delayed that I was only able to revive about 3/4 of the plants I had ordered. I don't think it had anything to do with the quality but more so the shipping delay on the carrier.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you for your honest and understanding review.
We're sorry your shipment experienced a carrier delay, but we truly appreciate you recognizing that this was a shipping issue rather than a problem with the quality of the plants.
We're glad you were able to successfully revive about three-quarters of your order and hope those plants continue to thrive. Once an order leaves our nursery, carrier delays are unfortunately outside our control, but we carefully package our plants to give them the best possible protection during transit.
Thank you for giving TN Nursery the opportunity to serve you!
– Bailey
TN Nursery
Prompt service
Prompt service. Easy to plant, but results have varied with only two of the plantings showing any signs of sprouting. Any advice?
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
Ferns came promptly and in good…
Ferns came promptly and in good condition. I planted them and they are starting to grow.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
arrived in good shape
arrived in good shape. Can't wait to see how they grow in the spring!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you so much!
The bare roots seemed very dry when…
The bare roots seemed very dry when delivered. Kept in water overnight then planted them. Nothing happening yet. Hope they grow.
Update; I especially like that TN Nursery’s customer service responded so quickly to my review. I should see growth in the Spring as long as I water them.
23. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
Thank you for your feedback.
Bare-root plants often look dry and dormant when they arrive, and that appearance does not mean they are dead. Depending on the variety and time of year, many bare-root perennials focus on establishing their root systems underground and may not produce visible top growth until the following spring.
Please leave them planted, keep the soil appropriately moist, and give them time to establish. Nothing happening above ground yet does not necessarily mean nothing is happening below ground.
We hope you'll be pleasantly surprised next spring and will come back and update your review when they emerge!
– Bailey
TN Nursery
The vine twigs I received haven't…
The vine twigs I received haven't sprouted. I followed you instructions. I soaked them for 6 hours, and then planted them in a large container and have kept them moist. None of them sprouted.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
We're sorry you're concerned, but please don't assume the vines are dead simply because they haven't sprouted yet.
Our vines are shipped bare-root and dormant, so they often look like small twigs when they arrive. Depending on the variety and time of year, they may spend their first growing season establishing roots underground and may not produce visible top growth until the following spring.
You did the right thing by soaking and planting them according to the instructions. Please leave them planted, keep the soil appropriately moist without waterlogging it, and give them their normal establishment period.
We hope you'll be pleasantly surprised when they emerge next spring and will come back and update your review!
– Bailey
TN Nursery
My order had some packets that…were empty or wet & rotten'
My order had some packets that contained NOTHING but packing material. No product at all. The other packs contained slimy rotten roots/bulbs that had been packaged wet into plastic baggies and had rotten in transit. None of the plants were viable-nothing will come up from the rotten roots, and what's with sending out empty packages? Jeez Louise the quality couldn't have been worse and they refuse to replace anything. They say too much time went by before I contacted them and yes, I was out of town the first day before getting home and opening the box. One day did not make or break this order.
This was my second non-viable shipment so it was not a random mistake. The first shipment came in plastic baggies with no names of what the plants were (you can't tell from just a root) so I had no idea how to plant any of them.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
We're sorry you were disappointed, but there are a few important points that need clarification.
If a package truly arrives with a missing plant or with roots that are rotten and nonviable, that is exactly why we provide our 24-Hour Live Arrival Guarantee. We ask customers to inspect their order promptly and report any arrival issue within that window so we can verify the condition of the plants as they were received.
In this case, you acknowledge that the order was not opened and reported within the guarantee period. Once that time has passed, we can no longer determine whether moisture, temperature, storage, or other conditions after delivery affected the contents.
Regarding identification, our shipments include a QR code that links directly to planting instructions and plant-care information, so customers can determine how each bare-root variety should be handled and planted.
We understand that being away delayed your inspection, but we apply the same published arrival policy consistently to every customer.
– Bailey
TN Nursery
I ordered two white crepe myrtle and…
I ordered two white crepe myrtle and two red ones. Now that they're blooming the red ones are light purple. I don't want to replace them because I've been nurturing them for months. Very disappointing.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
We're sorry the bloom color wasn't what you expected.
Because nursery inventory changes throughout the season, our published substitution policy allows us to substitute a comparable color or variety when the originally selected option is unavailable. We always try to fulfill the exact color ordered whenever inventory permits.
We're glad to hear the Crepe Myrtles themselves are healthy, established, and blooming after all the care you've given them, though we understand your disappointment that the color wasn't what you originally selected.
Thank you for your feedback.
– Bailey
TN Nursery
Will not use this company again
I ordered a fairly large order of several types of mosses. The order was delayed without much communication. I needed the mosses in a timely fashion - they did not offer to cancel or refund the money which they charged to my card within a day or two of the order. It was 3-4 weeks before I saw the mosses, which were badly torn and fragmented. The mosses arrived in poor shape and I was unable to revive more than half of them, rendering the rest unusable. I am a master gardener, so plant care is in my "wheelhouse" but these plants were substandard at best. I will not be ordering from them again. At the time of this review, I have given the mosses several months of careful tending and the results are deplorable.
UPDATE: I had the transaction with: TN
Nursery who wrote me from their email address 4/17/26.
Here is an order comfirmation:
TN Nursery
Order 89274656
Thank you for your purchase!
You will receive a tracking # via email once your order ships.
The following items were ordered:
Carpet Moss
5 Square Feet
$43.99
Quantity1
Sheet Moss
5 Square Feet
$43.99
Quantity1
Thuidium Moss
5 Square Feet
$43.99
Quantity1
Fern Moss
5 Square Feet
$43.99
The email originated from TN Nursery. The mosses arrived 30 days after they were ordered.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tnnursery
We're confused by this review because TN Nursery has not sold moss in nearly a year.
If this review concerns a recent purchase, we ask that you please verify the company you ordered from. We cannot reconcile a recent complaint about a large moss order with our sales history when this is not a product we have sold for nearly a year.
If your purchase was actually made with TN Nursery before we stopped selling moss, please provide the order number so we can verify the date and details of the transaction.
We take legitimate customer concerns seriously, but reviews should accurately reflect a verified purchase and the company from which the product was actually ordered.
– Bailey
TN Nursery
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