I received exactly what I ordered. It was packaged very well. The package was delivered on time, and I am completely satisfied with the quality of the service.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very well done. Staff was very helpful with assisting me during my online issue to help me correcting the problem I was having with ordering my purchase. Delivery was super fast, prices was fantastic,... Mehr ansehen
Fast and convenient. The product is as expected, though the website didn't make it clear which hedge trimmer model we were buying until we received it. The model number was written in blue pen on the... Mehr ansehen
Had a few questions regarding my order and they were answered quick and clearly. That same order was delivered fast and without any issues. They stock everything you would find at your big box hardwar... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Since 1989, Tool Academy has been a trusted partner for contractors and trades professionals across the GTA and beyond. Founded by brothers Enzo and Claudio, what began as a small family business has grown into one of Canada’s leading construction supply destinations—offering expert service, professional-grade tools, and fast global shipping to over 20 countries. Enzo and Claudio’s vision remains the same: to serve every customer like family.
Kontaktinformationen
42 Goodmark Place, Unit #2, M9W 6S2, Etobicoke, Kanada
- (416) 674-1800
- info@toolacademy.com
- www.toolacademy.com
4,8
Hervorragend
280 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I have not received my package yet
I have received my package,and everything is as expected
10. Jänner 2026
Antwort von Tool Academy
Hi Casey,
Thanks for taking the time to leave a review. We just wanted to clarify the timeline on this order for transparency.
The order was placed on Saturday evening, and as our shop is closed on Sundays, it was shipped first thing Monday morning when we reopened. Once an order is in transit, delivery timelines are handled by the selected courier.
That said, if you have any questions about your shipment or need help tracking it, we’re always happy to assist directly. Please feel free to reach out to us anytime.
— Christian
low price, fast shipping
9. Jänner 2026
Antwort von Tool Academy
Hi Jean,
Thanks so much for the 5-star review! We’re glad to hear you were happy with the pricing and fast shipping.
We truly appreciate your support and look forward to helping you again soon.
— Christian
Antwort von Tool Academy
Hi Maciej,
Thank you for the 5-star review! We’re really glad to hear you were happy with our selection, pricing, and service.
We appreciate your support and look forward to helping you again.
— Christian
Antwort von Tool Academy
Hi Norman,
Really appreciate you taking the time to leave a review — fast service and fair pricing are exactly what we aim for, so it means a lot to hear that.
Thanks again for your continued support. We’ll be here whenever you need us.
— Christian
this item was a good price as well…
this item was a good price as well delivery was well within my expectations
5. Jänner 2026
Antwort von Tool Academy
Hi Ian,
Thanks so much for the 5-star review. We’re really glad to hear you were happy with the price and that delivery met your expectations. As a family-run business, that kind of feedback genuinely means a lot to us.
We truly appreciate your support and hope to help you again soon.
- Christian
Antwort von Tool Academy
Hi there,
Thanks so much for the 5-star review. We’re really happy to hear you had a great experience. As a family-run business, your support truly means a lot to us.
Hope to help you again soon.
- Christian
Antwort von Tool Academy
Hi there,
Thanks for the great review. We’re happy to hear the shipping was quick and the pricing worked for you. As a family-run business, support like this really means a lot to us.
Appreciate you choosing Tool Academy.
- Christian
Antwort von Tool Academy
Bonjour,
Merci d’avoir pris le temps de laisser un avis. J’utilise un traducteur, donc désolé si le message n’est pas parfaitement formulé. Nous apprécions vraiment votre soutien et sommes heureux que votre expérience ait été positive.
– Christian
I recive wrong item
I order the old model of dewalt drywall drill, you guys send me the new model of drywall drill which I dont like because it doesn't last much. they always break. I had 2 in 4 years they stop working properly after 2 years. But anyway I will keep ordering from here im surprise of shipping time so fast the tool i purchase work perfectly i hope it will last long time just next time if you guys have something out of stock call me and I can wait until you guy have it in stock or I can get a refund thank you! Not big deal dont worry
5. Jänner 2026
Antwort von Tool Academy
Hey Yahriel,
Thank you for taking the time to leave a review and for continuing to support us — we truly appreciate your honesty and loyalty.
We want to clarify that the model you ordered, the DCF630B, is currently the only version available, as the previous model has been discontinued by the manufacturer. That said, we completely understand your preference and your feedback regarding durability, and it’s something we take seriously.
We also appreciate you highlighting the fast shipping and that the tool you received is working perfectly — our goal is always to get customers what they need quickly and reliably.
Your note about communication is very fair, and we agree. When an item is unavailable or discontinued, we should always reach out first to give customers the option to wait or receive a refund. We’ll be improving that process moving forward.
Thank you again for your continued support. As a family-run business, feedback like yours helps us grow and serve our customers better.
- Christian
Was a great experience and easy to use…
Was a great experience and easy to use The website
24. Dezember 2025
Antwort von Tool Academy
Hi John,
Really appreciate you taking the time to leave a review. We put a lot of care into how everything comes together, so it’s great to hear you had a smooth experience. Thanks again for the support — it truly means a lot to us.
– Christian
Excellent service!!
I looked for an epoxy product online, called the guys at the store who took the time to describe the product to me and make a recommendation for my application. I then immediately placed the order online, at 330 on Tuesday, and it arrived to my door the next day at noon. I live north of Kingston. Excellent product, great customer service and perfectly expedient shipping.
16. Dezember 2025
Antwort von Tool Academy
Hi Elijah,
Thanks a lot for sharing this. Taking the time to talk things through and make sure someone gets the right product is a big part of how we like to do things, so I’m really glad that came through. We appreciate you trusting us with your order and taking the extra step to leave a review.
– Christian
Great i got an upgrade on my purchase
18. Dezember 2025
Antwort von Tool Academy
Hi Sarah,
Thanks so much for taking the time to leave a review. We really appreciate the support and are glad you had a positive experience with your order. It means a lot to us.
– Christian
Antwort von Tool Academy
Hi Benoit,
Thanks for leaving a review — we really appreciate it. Glad everything arrived quickly and exactly as expected. Thanks again for the support.
– Christian
Easy to place a order and good prices 👍
16. Dezember 2025
Antwort von Tool Academy
Hi Jocelyn,
Thanks for taking a moment to leave a review. We really appreciate the support and are glad the experience was a smooth one. It means a lot to our family and our team.
– Christian
Antwort von Tool Academy
Hi Gerald,
Thank you for taking the time to leave a review. We really appreciate the support and are glad you had a positive experience with us.
– Christian
The best customer service 😄and price…
The best customer service 😄and price and the shipping to.
10. Dezember 2025
Antwort von Tool Academy
Hi Doug,
Thanks for taking the time to leave a review. We really appreciate the support and are glad everything came together the way it should. It means a lot to our family and our team.
– Christian
Antwort von Tool Academy
Hi Blair,
Thanks for taking the time to leave a review. We really appreciate the support and are glad everything arrived promptly.
– Christian
Antwort von Tool Academy
Hi Thang,
Thanks for leaving a review — we really appreciate it. Glad you had a good experience, and thank you for supporting our family-run business.
– Christian
Friendly service
Called to make sure i wanted it shipped because i checked off both on online order and it arrived quick.
6. Dezember 2025
Antwort von Tool Academy
Hi Pete,
Thanks for taking the time to leave a review. We always want to make sure everything is clear before an order goes out, so I’m glad that quick check-in helped. Really appreciate the support.
– Christian
Shipped on time.
4. November 2025
Antwort von Tool Academy
Hi Raj,
Thanks for taking the time to leave a review — we really appreciate it. Glad to hear everything shipped on time, and I hope we get the chance to earn that fifth star on a future order.
– Christian
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.