Broken lead rope, cannot be used, clip to attach completely snapped off, when arrived last week. So sad, lovely headcollar, useless lead rope to clarify, the company has been very good and will send a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dispatch of my order took a long time {11 working days), therefore not an ideal place to order from if item is required urgently. Reply to email enquiring when item would be sent was very quick. Packa... Mehr ansehen
Unternehmen hat geantwortet
The communication is absolutely fantastic! The products are excellent( as are the offers!) the only downside for me is the delivery time - took a very long time to reach the Isle of Man 🇮🇲 packagin... Mehr ansehen
Unternehmen hat geantwortet
Love the buxton greedy gannet haynet, really made a difference to feeding hay to my greedy coblet! Instead of pulling and guzzling his hay down at the same time he now takes his time chewing so his ne... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Top Of The Clops - For You and Your Horse. We are a small independent business, passionate about all things equestrian. We opened our online tack shop in January 2016, so you can trust and count on us as an established small family run business always here for you and your horse. We are a BETA Retail member so you can be confident of our quality offer.
Kontaktinformationen
The Keep, Creech Castle,, TA12DX , Taunton, Vereinigtes Königreich
- 07708 842362
- info@topoftheclops.co.uk
- www.topoftheclops.co.uk
4,5
Hervorragend
123 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery Slow
Ordered a couple of times from this company. Only thing that let's it down is the 3 weeks delivery
22. März 2025
Great communication
Great communication, lovely item as described and better price than others
23. März 2025
Antwort von Top Of The Clops
Thank you so much for the review - we are glad you are happy with everything
Antwort von Top Of The Clops
Thanks so much for your review. Glad you were happy with your shampoo
Ordered a supplement 11 days ago
Ordered a supplement 11 days ago, still not here and can’t contact anyone. Have called and emailed numerous times with no reply.
28. März 2025
Bewertung ohne vorherige Einladung
they had a delay with the manufacturer…
they had a delay with the manufacturer but kept me up-to-date all the way through - great service!
20. März 2025
Antwort von Top Of The Clops
Thanks so much for your review Julie - glad you were happy with everything
First time ordering from this company
First time ordering from this company, easy to order. My product was a pre order item which took very little time to arrive and was posted to me very quickly.
19. März 2025
Antwort von Top Of The Clops
Hello Liz thank you so much for your review. We are so pleased you are happy with everything
Excellent communication from seller
I pre ordered special addition buckets which were delayed in distribution, however the communication was excellent & I was given the option of a refund or to wait until they were available.
16. März 2025
Antwort von Top Of The Clops
Thanks so much for your review Beth - so glad you are pleased and hope your love your buckets
The product I bought was on pre order
The product I bought was on pre order. Due to manufacturing issues it was late being despatched . The company let me know by email what was going on , and when it in its way ! And we are very happy with the product we were waiting for ! Thankyou 👏🏻😍
14. März 2025
Antwort von Top Of The Clops
So glad we eventually got these to you after all the manufacturing delays. So pleased you are happy with the purchase. Thanks for the review
Lovely rug
Lovely rug, excellent customer service. Would buy from again.
8. März 2025
Bewertung ohne vorherige Einladung
Antwort von Top Of The Clops
Thank you so much Ange - really pleased you are happy with your rug and the service
Really happy with my order
Really happy with my order, amazing customer service and great products on offer.
Thank you
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von Top Of The Clops
Thank you so much for your review Toni, so glad you are happy with everything
Very fast delivery very pleased would…
Very fast delivery very pleased would definitely shop again
27. Februar 2025
Antwort von Top Of The Clops
Thanks so much for your review Lisa, really glad you are happy.
Very helpful when the product I ordered…
Very helpful when the product I ordered wasn’t in stock. Gave me other choices and fast delivery
24. Februar 2025
Antwort von Top Of The Clops
Thank you so much Carron for your review - so glad we could help and that you were happy
Fast and furious
28. Jänner 2025
Antwort von Top Of The Clops
Thank you for your order and for your review. Thanks for buying from our small business
Antwort von Top Of The Clops
Thanks so much for your review Kelly. So pleased you are happy with everything
Antwort von Top Of The Clops
Thank you so much for your review Katharine. So glad you are happy with everything
Quick delivery pleased with my item 👍
7. Jänner 2025
Antwort von Top Of The Clops
Thank you so much for your review Kerrie. Really glad you are so pleased
Lovely family run business who care about their customers
Lovely family run business who care about their customers.
Kept in touch with me throughout the order process and let me know of a delay with a product.
31. Dezember 2024
Antwort von Top Of The Clops
Thank you very much for your review Kate , really pleased to hear you were happy with everything
Very easy to use website
Very easy to use website, product arrived quickly and ontime. Good quality product. Well packaged and environmentally friendly and recyclable ♻️
6. Dezember 2024
Antwort von Top Of The Clops
Thanks so much Sarah for your review. So pleased you were happy with everything
Highly recommend!
Highly recommend!
Excellent customer service and communication
Can not fault them!
14. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Top Of The Clops
Thank you very much for your review Chloe. So pleased you were happy with your experience with us
Out of stock items arrived within time frame expected after I was given option to wait or refund…
Ordered items a couple of months ago but one was out of stock due in October. Given options for refund or wait. I decided to wait and pleased to say remaining items arrived in the expected time. Great service and will use again.
23. Oktober 2024
Antwort von Top Of The Clops
Thanks so much for your review - glad we were able to help get all your items to you
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.