Total Home NI Bewertungen 

104
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Friendly fitters, quick install on day. Ordering/manufacturing of products could be quicker. Payment arrangements made easy and clear. Any correspondence replied to promptly. Quality of completed prod... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From start to finish Total Homes were fantastic. Great communication and an array of choice to suit all budgets. I paid a little bit more for a green cottage colour front door and its beautiful. Extre... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very quick and competent installation, Installer was very knowledgable and courteous. The overall look of the job is extremely good.

Bewertet mit 4 von 5 Sternen

This is the second time I have used TotalHomeNI. The prices are competitive and I would use them again. My only complaint is that the communication from the company can be a bit slow between manufactu... Mehr ansehen

Unternehmensdetails

  1. Lieferant von PVC-Fenstern
  2. Aluminiumrahmenanbieter
  3. Gewächshausbau und -zubehör
  4. Türenlieferant
  5. Installateur von Fenstern mit Doppeltverglasung

Über Total Home NI

Vom Unternehmen geschrieben

Who we are

We are window, door, garden room and conservatory fabricators and installers. Based in Belfast, we serve customers throughout Antrim, Ballymena, Belfast, Lisburn, Bangor, Portadown and Newry, Northern Ireland as well as the Republic of Ireland.

Visit our website

Home Improvements you can trust

We are accredited by an array of authorities. This includes GGF, BBA, SafeCert, BSI and more. With such a wealth of accreditations, we can ensure the very best quality for our homeowners.

Manufacturing Excellence

Total Home Improvements are in complete control of our fabrication process. Based in Belfast, we have a 20,000sq ft factory that houses all of our manufacturing capabilities. Selecting only the very best materials and using state of the art processes, we provide our customers with the very best. Being part of the UCS Design group, we have access to the very highest quality suppliers.

Amazing Brands

At Total Home NI we use the best brands available for your new home improvements. Whether you’re looking for aluminium windows, uPVC French doors, composite doors or aluminium bifold doors, we have the quality products you need.

Deceuninck - Spectus - Apeer - Palladio -Ultraframe - Guardian - Aluco - Stellar - Sapa - FreeFoam Book a Free quote

Customer Service is our Specialty

We’ll give you the expert support and advice you need throughout the entire process. From the start of the design process through to fabrication and installation, we’ll provide the support you need. We'll even be there once the project is complete with a comprehensive aftercare service.

Contact Us


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

104 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(104)

18 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

I waited 2 months later for my order…

I waited 2 months later for my order and then when fitted it catches when closing from day after fitting I have contacted the office and told they would ring me that’s 2 weeks ago still no call from them to arrange fixing. Very disappointed

7. März 2023
Total Home NI-Logo

Antwort von Total Home NI

Hi Joan, thank you for bringing this to our attention. First of all, I would like to apologise for the delay on delivering your original order. We understand it can be frustrating when expectations are not met and we will take this on board to try our best to be more timely with fulfilling this in the future.
I will pass your information onto the contracts team to get them to look into arranging for a member of our team to fix the issue with your work as soon as possible. Thank you for your patience and we will ensure this is resolved promptly.
Best regards, Jack

Bewertet mit 4 von 5 Sternen

In with a shout

I put four tenders out to quote for these patio doors, although not the cheapest I decided to go with home improvements. They did let me down on the fitting date which was a pain for me as I ended up having to take two days off instead of one. However the quality of the new patio doors are good and apart from a damaged cover plate which was replaced the same day as they were informed about it. The idea of using this company was to judge there work was for future plans I have mind and would certainly be in with a shout to quote for these.

17. Mai 2023
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Antwort von Total Home NI

Thank you for the review Trevor. We appreciate your honesty and are glad you are pleased with the quality of your new doors. Should you decide to work with us again, we will try our best to improve on your experience. Thank you

Bewertet mit 3 von 5 Sternen

Not great, definitely lessons to be learned.

Not an experience I would want to have again. Communication was the main issue, at times it was pleasant and at times not so much. There were delays in having the door installed due to internal communication issues within the company and the issue not being communicated to myself, the sales manager I believe done his level best to deliver a great service but was let down by his team which in turn caused the bad service delivered to myself. I was offered redress to mitigate the bad service which did help to some extent, and in the end I got my new front door installed, albeit a bit late than planned, and not fully to spec.

Richard the sales manager was genuinely annoyed that the high level of customer service they would normally deliver fell short on this occasion and did what he could make things right and to him I say thank you.

On the door itself it does look fantastic, definitely a much need improvement on the previous door.

15. April 2023
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Antwort von Total Home NI

Hi Kevin, thank you for the review.

There are definitely a lot of things that you have mentioned that we will be taking on board for the future. We set a high standard for customer service and communication and I am sorry we failed on this for you.

Once again we would like to apologise for the frustrating experience you had with Total Home. We will use your feedback to make us better and ensure this doesn't happen again.

We are glad the new door has made a big improvement on the previous one and I'm sure you will be getting lots of compliments from it. All the best - Jack

Bewertet mit 5 von 5 Sternen

Total Home NI came to my home in…

Total Home NI came to my home in Strabane for a week inc Saturdays, worked without breaks and done a fantastic job on windows and guttering, without fault, very unusual in my experience of builders. I made a big mistake in my door spec and they sent someone out, two weeks latter to fix, free of charge.
I have been highly recommending them around friends.
Thanks to all especially the hands on men who were great craic.

21. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great job

Great job, came when they said, fitter cleared all mess up, no after job problems, have used this company 3 times, would thoroughly recommend

24. April 2023
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Antwort von Total Home NI

Thank you for the review Karen! We really appreciate it

Bewertet mit 5 von 5 Sternen

Hassle free

The experience was flawless hassle free from start to finish.

16. April 2023
Total Home NI-Logo

Antwort von Total Home NI

Thank you for the review Robert! Exactly what we try to achieve with every job

Bewertet mit 5 von 5 Sternen

Sliding double doors

Got sliding double doors, efficiently fitted by the company would definitely use again They have a wide range of goods for home improvements very happy with our purchase

17. April 2023
Total Home NI-Logo

Antwort von Total Home NI

Thanks for the review Georgina! We're glad you are happy with your new doors

Bewertet mit 5 von 5 Sternen

New Door

I have purchased 2 front doors from Total Home NI and both times it’s been very professional. Front doors have been well fitted and work men installing friendly and work clean and tidy.
Lots of payment plans to suit your needs.
Would highly recommend this company.

3. April 2023
Total Home NI-Logo

Antwort von Total Home NI

Thank you for the lovely review Nicola! We really appreciate it

Bewertet mit 5 von 5 Sternen

back door

Great service from start to finish, installation went perfectly and the two fitters where great lads.

22. März 2023
Total Home NI-Logo

Antwort von Total Home NI

Thanks very much for the feedback Gareth!

Bewertet mit 5 von 5 Sternen

Windows and new front door fitted in 3…

Windows and new front door fitted in 3 days. Perfect work would highly recommend and use this service again for more work in the future!

20. März 2023
Bewertung ohne vorherige Einladung
Total Home NI-Logo

Antwort von Total Home NI

Thanks for the feedback Chris! Glad it all went well

Bewertet mit 5 von 5 Sternen

Composite Front Door

I recently had my front door replaced by TotalHome Belfast, excellent service from designing to fitting. The staff were friendly and helpful, working around my schedule. The installation team were efficient, fast and pleasant. And my door looks amazing! Thank you!

20. März 2023
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Antwort von Total Home NI

Thank you for the review Marie! We're glad you were happy with everything

Bewertet mit 5 von 5 Sternen

Brilliant work

Hi, Got some doors and windows installed with total home ni. Everything from ordering to the instalation went nice and smooth. I was a bit worried about the freshly renovated bathroom but the guys are no doubt very professional and highly qualified in this matter. I was chuffed when arriving home and discovered that everything was installed perfectly,and all rubbish cleared. Afterwards we've asked Marcin to order us a clear glass at the front door instead of obscure and to fix two issues ( fine tuning really at the front door) and he could not be more helpful. They've sorted all my issues without changing me a penny extra.
Everything looks nice and high end quality and I highly recommend this company for they're brilliant. Will see how the windows and doors are behaving in time and I'll come back with a review about endurance and reliability of these. At the moment all 100%. If more companies would work like these boys,life would be much easier.

21. März 2023
Bewertung ohne vorherige Einladung
Total Home NI-Logo

Antwort von Total Home NI

Thank you for the review Levi!

Bewertet mit 5 von 5 Sternen

Great price,great company.

Very very competitive price for windows doors and windowsills. Great knowledgeable,experienced employees from office to installers. Everybody I came across was very helpful.
The installers Jim and son, brilliant workers with professional job, the 2 guys who done window sills also great work.
Overall I would highly recommend this company, only one very small negative, between time ordering and installing, I had to chase up dates, though they said they sent to wrong email.
Would I use this company again absolutely.

23. Februar 2023
Total Home NI-Logo

Antwort von Total Home NI

What a lovely review Carolyn! Thanks so much

Bewertet mit 5 von 5 Sternen

Great service !

Very professional service from start to finish. Survey /quotation was quick and the installation was efficient. We had new windows and a composite door fitted in two days. I would highly recommend Total Homes NI. They offer a professional service of high quality products at very competitive price. Janet McC

13. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service and communication…

Excellent service and communication from design start of my new front door which finalised every detail to a very smooth installation on the day. As a construction professional myself I would have no hesitation recommending Total Home NI

7. März 2023

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