Great unless you need to return. Very quick delivery but I’ve ordered 4 rolls more than I needed. While the customer service are very nice at accepting the return I ended up keeping the item as b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered underlay, specified delivery date (today - 27/5/15) and paid express delivery charge which is supposed to do just that, ie deliver on the appointed day.Carpet fitter already booked to lay car... Mehr ansehen
Unternehmen hat geantwortet
Despite a few bad reviews on Trip Advisor, I saw that they were recommended on Money Saving Expert, and gave them a try. I'm glad I did as I can't fault them at all, the underlay I ordered arrived t... Mehr ansehen
Having never ordered underlay before, I had a look in your usual big high street carpet shops where there prices are ridiculous. Had a look online and came across this company. At first I thought it... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Carpet underlay from Duralay,Tredaire and Cloud 9.Whatever your underlay need from laminate to hard wood,carpet to LVT we have the product for you at wholesale prices.All our underlays are brand new perfect stock and fully guaranteed by us and the manufacturer. We have been supplying carpet underlay on the web since 2004 and with over 100,000 satisfied customers experiences we have the UK covered.
Kontaktinformationen
Carpets Direct GB Ltd Units 2&3 Riverside Park Reservoir Road, HU6 7QD, Hull, Vereinigtes Königreich
- 01482 215008
- sales@tradepriced.co.uk
- www.tradepriced.co.uk
Keine Aufzeichnungen über Bewertungseinladungen
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10/10 five stars
Fantastic service
Top delivery brilliant products best prices online will use again 100% 👍

Antwort von TradePriced.co.uk
Customer service Poor
The actual transaction and quality of goods are excellent, however delivery was the problem, albeit it arrived In good time. The courier did not ring or knock my front door, he took it upon himself to physically open the door and step inside and scream "delivery for you!" with children in the house, this is completely not acceptable. Reported the situation to Trade Priced and was told they would contact the courier and get back to me. One week later I requested an update and nothing! Not even an acknowledgement.
Reliable, good value, no complaints from me
I DIY so don't order underlay often, but when I do, I always use this company.
Order arrived within days, very happy and will certainly come back.

Antwort von TradePriced.co.uk
ORDER INCOMPLETE - NOBODY RESPONDING TO EMAILS TO RESOLVE THIS
I placed and paid in full for an order for 37.00m of Foxi anti slip underlay. To date I have only received 11.80m (.90m is totally unusable). I am 25.20 short (not including the .90m that I can’t use).
I have tried calling this company without success and have sent numerous emails and to date no one has responded!!!! This is a total shambles and totally unprofessional/unacceptable

Antwort von TradePriced.co.uk
Great company
Great company! Ordered my underlay on Monday afternoon and it arrived Wednesday morning. Don't believe the negative reviews, my experience has been great and the underlay is far cheaper than any of their competitors for exactly the same product.

Antwort von TradePriced.co.uk
Shocking company with awful and frankly…
Shocking company with awful and frankly rude customer service. Items left outside in the torrential rain with ripped packing, despite being tolds items would need to be signed for. On complaining I received no apology whatsoever and was simply told if I wasn't happy I had to return the items at my expense - something that would likely cost me more than the items themselves! My advice would be that you do not use this company.

Antwort von TradePriced.co.uk
First time ordering from Tradepriced
Ordered underlay 1/9/20 knowing delivery wouldn’t be made until warehouse opened from 7/9/20, which order form stated. So expected delivery 2-3days from 7/9/20. Received email confirmation despatched on 7/9/20 and the underlay was received the next day at 9.30am 😃The only niggle was that I found a small tear about 4cm on one roll. Luckily it’s near the edge of the roll. Other than that, all good 👍

Antwort von TradePriced.co.uk
Recommended, super quick delivery!
Despite a few bad reviews on Trip Advisor, I saw that they were recommended on Money Saving Expert, and gave them a try. I'm glad I did as I can't fault them at all, the underlay I ordered arrived the next morning (I thought it'd take way longer), and it's well packaged up.
I think the only thing I'd recommend to Tradepriced is that their Worldpay payment system seemed to be super slow, although it did work eventually.
I am not impressed.
I am not impressed.
I ordered items to be delivered yesterday and received a confirmation from the suppliers courier that it would be delivered.
Nothing arrived - and now the courier's website is saying the goods were delivered.
Neither the supplier, nor the courier is answering the phone and will only respond by email.
The supplier emailed to say the original dispatch had been misrouted - after I queried what had happened. They then said 1 of the 8 items I had requested would arrive today.............completely ignoring the fact that the other 7 had gone AWOL.
Avoid these cowboys

Antwort von TradePriced.co.uk
Excellent!!
Great service and excellent price for the Tredair underlay. I almost bought it from my usual place, but came across TradePriced. So glad I did. Really helpful and prompt delivery.
I will be ordering again.
Thank you.
Atrocious customer service- I have…
Atrocious customer service- I have made an order 5 days ago and still nothing. They don’t answer their phones and emails, no confirmation the order was dispatched either.
There is no way to contact them and it’s getting ridiculous.
Order number: RC23799648
Just to be clear - tracking confirmation has not been sent. I have already asked for it in an email from Friday, you haven’t replied.
The products are set to arrive today at the latest and they are still not here. You should start relying to your emails rather than forcing your customers write reviews in Trustpilot to force you to respond.
And again no clear answer why there is no reply to my emails, no tracking number and no explanation why the order hasn’t been delivered yet.

Antwort von TradePriced.co.uk
Missing Items/ Atrocious Customer Service
Customer Service is terrible. Underlay paid for on 10th of June and we are still waiting for it to arrive. There is no tracking reference or proof that it has been dispatched. Phonecalls are not being answered. Despite multiple emails over more than a week I have received two emails saying it was dispatched, neither containing a tracking reference and the items have still not arrived.

Antwort von TradePriced.co.uk
fake sonic gold.
ordered novostrat sonic gold at a higher price than sold anywhere else online with a 20 pound delivery on the premise i would recieve the genuine stuff but was sent the fake non branded version of which there is a massive difference in quality and even in the colour. contacted tradepriced with no reply for over a month, contacted again out of desperation through facebook and still no help other than a generic reply that sonic gold can refer to any gold underlay!

Antwort von TradePriced.co.uk
I would definitely recommend this…
I would definitely recommend this company the staff especially Gavin is amazing. Great quality products and delivery.
Outstanding service and quality
Exceptionally good quality products and super quick delivery considering the Covid-19 crisis. I usually just get my underlay and other supplied from a carpet company but this was more than half the price and the website was super easy to use. I will defiantly be recommending this company to family and friends from now on. Thank you for the great product.
I ordered underlay yesterday at approx…
I ordered underlay yesterday at approx 2pm and it was delivered 24 hours later. Now that is what I call service. This is maybe the 3rd time I have ordered from them and it has been exactly the same each time. As well as very prompt service, I dont think you can buy anywhere else cheaper. I will continue to use this company when needed, they are great.

Antwort von TradePriced.co.uk
Great price
Great price, service and delivery driver was very pleasant. Happy to recommend.

Antwort von TradePriced.co.uk
Great Service
Phone answered promptly, very helpful sales person , placed my order requesting standard 3- 5 day delivery, order arrived the following day.Price was excellent, service was excellent. I Highly recommend this company and will certainly use them again.

Antwort von TradePriced.co.uk
Underlay supplied
Could not fault this company on price, delivery and service. Underlay at one third of the price compared to local and national carpet suppliers. Ordered and delivered within 3 days 👍

Antwort von TradePriced.co.uk
Top price top delivery thank you effort…
Top price top delivery thank you effort less 😁😁😁
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