TransPerfect Bewertungen 

84
•
TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They promise you a sign-on bonus after 90/180/300 days but it’s all taxed so you end up not even getting half of it! Supervisors there have a power trip, they are super rude and toxic and will micro m... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Run Forrest Run! Unless you like to be exploited and work for free... stay away from this company. It's degraded from a great workplace to a house rotten to the core. Whether or not you get paid, sol... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I recently completed a recording project with them starting the first week of February. Two times after completing it, they complain about something that wasn't done right instead of letting me know... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Updated review (March 20, 2024): I finally received payment last week. While the process to submit photos is pretty straightforward, the lack of communication and unexplained delay in payment could... Mehr ansehen

Unternehmensdetails

  1. Unternehmensdienstleistungen

Vom Unternehmen geschrieben

TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent more than three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.


Kontaktinformationen

1,5

Ungenügend

TrustScore 1.5 von 5

84 Bewertungen

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1,5

Alle Bewertungen

(84)

24 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Finish Send Project Promised and Blocked

I was contacted through telegram that i need to convert a pdf file to microsoft word. Its not an easy tasked because its 50 image that has more than 500 words per page. Its an urgent task needs to be finish 1 day, so i did it overnight. I was able to submit and send the project through email. However right after I received an email that my payment of $850 was on hold until i pay the Non resident tax fee: $20.00, before i cant received the said amount. Below is the email that i received.

Hello Dear Employee,

This is to inform you that a payment of ($850.00) as a non resident worker enroute your account has been WITHHELD. You are required to clear the federal non resident taxation charges billed to your account.

A non resident worker is a non citizen who "has not passed the Green Card test“. Non resident workers must pay taxes on their income earned in the United States. In Other words Non resident workers are remote employees hired to work on an assigned one time project.

In your case we have been notified of your status quo, our Clearance financial institution can’t complete the wire transfer as funds has been WITHHELD.

Billing Summary:

Payment Income: $850.00

Non resident tax fee: $20.00

Tax payments cleared so far: $00

Interest Charges: $09.73

Please kindly contact the payment director,he or she will guide you on how to make the payment for the non resident tax fee.

Note: you have to make the payment fast to avoid additional interest charges.

Best regards.

Right now I am already blocked by the said DIRECTOR who send me the project. She already have the finish project that i work hard overnight and no reply or even email for an update in my Project. Hope this will be a lesson not to trust anyone. Still hoping to received the payment that I worked on

7. August 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello, from what you described, it unfortunately sounds like you were a victim of a scam. Please do not proceed with it any further.

TransPerfect will never require any payments from translators under any circumstances. All TransPerfect employees will send all communication from a TransPerfect.com or Translations.com email address. This is a simple way to identify scammers, as they usually operate in chats and cannot send emails from a TransPerfect domain.

Bewertet mit 1 von 5 Sternen

Did over 600+ voice recordings had a…

Did over 600+ voice recordings had a very quiet location submitted them all within time frame the next day they're all rejected stating that there was no three second pause before and after the recordings. Did this two almost three times same thing I highly doubt that 600 plus recordings were actually reviewed I took time out of my day to complete these for $93 conversation which I see now that I will not get because once again recordings are rejected in which looks like less than a day turnaround. The communication is not good, transparency doesn't seem to be there don't know who I'm talking to don't get much feedback other than do I need a deadline and three record nothing more than that. I then get an email stating that I will be removed from the project and that all of my reportings will be deleted and then I will not be able to work on for the projects which doesn't seem right you're not able to talk to a live person you don't know which recordings if any were reviewed or which were not quite right it just doesn't make sense when I've done things like this with other companies with no problem. I do not recommend that you work with this company and expect to get paid it seems like my recordings may be used and I not get compensated! Note my recordings were NOT rejected because excessive of noise.

5. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

All very good

Participe en estudio para esta empresa y debo añadir que fue una excelente experiencia, gente muy amable y todo puntual, así como la compensación por ser parte de estudio. Más que recomendable

9. April 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Thank you for your feedback!

Bewertet mit 1 von 5 Sternen

Froud Company....... Froud employess

They are doing complete fraud work. It does not behave like the project manager with whom the commitment was made. And those who don't give money are just cheaters. They forget when the work is done and don't even pay

12. Juni 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello, we are sorry to hear about your experience. Unfortunately, we are not able to look into the matter since you have not shared with us your contact information as requested. We always pay to our contributors who have delivered quality work. If you would like us to look into your case, please send us an email at df_community@transperfect.com.

Bewertet mit 2 von 5 Sternen

Professional non-professional

I was asked to read a book and and capture sounds at computer, 3hours for 150USD, which may be 6hours all together.
However, they assume you live in an absolutely quiet surrounding, have at least a semi-professsional microphone (webcam not possible) and you are a semi-professional reader (which may never ever be a professional after computer will make your work in the future after this task and you give up all your rights).

I tried, bought headset for 89Euros, but however I got always sound problems like unpredictable cracks.

I live in village and always there are interruptions in sounds like smashing doors, trucks, birds, dogs, children...

If you read how long you may wait your money, I don't suggest to make this work.

6. Juni 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello, we are sorry to hear that your experience with our audio recording project has been less than ideal. This project was on a more complex side. However we have listed all the requirements and expectations beforehand: the microphone requirement, the no noise requirement, the estimated duration of the project and the fact that the task consists of reading and recording long texts.
Should you have any further comments/questions for us, please contact us at df_community@transperfect.com.

Bewertet mit 1 von 5 Sternen

Half paid for my hard work.

I actually completed one of the tasks called Quality Check Batch which was a Hindi content reviewing, I toiled day and night working on the project and slept only for 3 hours for almost 3 consecutive days and completed the project on February 19 2024.I was promised to give compensation for half checked or verified task and rest was under the process of reviewing, I have mails as proofs. They did pay me half of the compensation. I want to add something here that the google listing is full of negative reviews and the rating is too low, but I did not pay any heed to them and placed my full faith in the company. Now it unfortunate to experience that despite writing so many mails the company is now not communicating or responding to my mails. I don't want to bother neither Dataforce nor Trustpilot, but I am being compelled to write a review, at the same time have full faith in Trustpilot that would certainly help me giving a justice to my valued time and hard work. Please help me out.

19. Februar 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello, since you had reviewed only half of the original content scope, only half of the originally mentioned payment amount was processed. Should you have any further questions, please contact us at df_community@transperfect.com

Bewertet mit 1 von 5 Sternen

they don't pay

Completed a project 2 months ago. It was accepted. Then there was a delay waiting for the payment. Today I was notified that my project was rejected - even though they previously said it was accepted - and the excuse they gave for rejecting it was total bs. This is not a legitimate company.

I also think it's interesting that they're saying they're being impersonated. The people I'm dealing with are dataforce.zendesk.com which is one of the domains that they list as being legitimate.

15. Mai 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello, we would like to confirm that the domain "dataforce.zendesk.com" is indeed out domain. Please share your email with us (we have requested it a moment ago) and we will look into the matter internally. Thank you!

Bewertet mit 1 von 5 Sternen

Pessimi

Sono stata contattata per un progetto di registrazione di file audio. Ho completato i tasks nei tempi previsti e poi sono scappati. Non rispondono alle mail
Da evitare assolutamente

6. Mai 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello. We sincerely apologize for the inconveniences you have experienced, but once you contacted the project team on the correct email channel - you got responses within 1 day. The payment for the work done was issued on May 16 - you will be receiving it following the payment terms that were shared with you.
Should you have any further questions, please do not hesitate to contact us at df_community@transperfect.com

Bewertet mit 1 von 5 Sternen

Det er rent svindel

Det er rent svindel, måske noget politiet skulle se nærmere på.
Jeg har modtaget betaling nu efter at jeg skrev her

16. April 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello,
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced. Your payment is now being processed as communicated by our team on April 18th. If you have any further concerns, please feel free to reach out to us directly.

Bewertet mit 1 von 5 Sternen

Terrible

Update to my review below: The team got in contact and a lovely lady called Joyce Chen from Transperfect organised payment. So all sorted now

Terrible - wish I had read the reviews before signing up. 6 months later and still chasing payment :(

18. September 2023
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello,
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced. Your payment was processed as communicated by our team on April 15th. If you have any further concerns, please feel free to reach out to us directly.

Bewertet mit 1 von 5 Sternen

They have not paid me for 3 tasks in over 2 months

They have not paid me for 3 tasks, in over 2 months for 2 email collection tasks, and over 1 month for a 500 sentence recording task. I email them over, and over, and no response. I want to get paid!
If i get paid, i will change this review, but as of now, 1 star, bad communication, most likely scammed me out of my time and money!
Stay away!
edit-
They even messaged me on email that they will issue a payment within the week, that was more than a week ago. I feel like i'm never going to get my money, stay away!!!
Edit- They send me an email everyday to "fix my review", 0 communication, late pay, but when i make it public they email me daily to change my review. I will leave it as one star, because that's what they deserve. 0 communication when i needed my overdue payment, now all of the sudden its everyday? They email me?

29. März 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello,
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced. Your payments were processed as communicated by our team on April 9th. If you have any further concerns, please feel free to reach out to us directly.

Bewertet mit 1 von 5 Sternen

I'm leaving this as a warning

I'm leaving this as a warning , they recently put up an ad asking for leases and bank statements !! There is no way they're legit ,do not give them your info

19. März 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello,
We assure you that we never request leases or bank statements. DataForce operates under TransPerfect, a reputable organization known for its legitimacy and integrity. You can find more about us here: https://www.dataforce.ai/why

Bewertet mit 1 von 5 Sternen

I recently completed a recording…

I recently completed a recording project with them starting the first week of February. Two times after completing it, they complain about something that wasn't done right instead of letting me know about my payments. Then the representative wants to mention when I complete the second phase and the recording are approved then they'll move forward. She reaches out to me saying that she's waiting to hear from QA. It's been two months and still no payment yet. What kind of joke are they playing?

12. März 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Thank you for sharing this feedback. We are sorry to hear about your experience, but we can help. Please send to df_community@transperfect.com the details of this project - we will investigate immediately and get back to you.

Bewertet mit 3 von 5 Sternen

Finally received payment

Updated review (March 20, 2024): I finally received payment last week. While the process to submit photos is pretty straightforward, the lack of communication and unexplained delay in payment could still use improvement.

Original review: Submitted annotated photos in December 2023. Since then I have had no feedback except when I inquire as to the status of my projects. Then I am told that they have to go through the QA process. At this point in late Feb 2024, I am writing this company off as a scam.

26. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Bad communication is their only downfall.

I got my money after complaining about my bad experience on Trustpilot. Not happy that their communication was so bad and that I had to complain first, but they eventually do pay. They also sent me the wrong details first, but fixed it quick.

22. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Da evitare

Sono stata contattata per partecipare ad un progetto da svolgersi in presenza che prevedeva delle sessioni periodiche.
Ho partecipato, come da indicazioni alla prima sessione e dopo sono spariti. Non rispondono più nemmeno alle mail. Ho perso alcune ore del mio tempo e non mi hanno retribuita. Da evitare assolutamente

1. Februar 2024
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Salve, abbiamo effettuato un controllo interno e possiamo confermare che tutte le richieste dei nostri partecipanti a Roma sono state gestite dalla persona responsabile dell'organizzazione delle sessioni e che tutti i pagamenti sono stati effettuati correttamente. Potrebbe cortesemente contattare df_community@transperfect.com, così potremmo verificare a quale progetto si riferisce?

Bewertet mit 5 von 5 Sternen

Responded to my concern

Thank you for the feedback and for re-opening the in-taker. It's much appreciated.

4. Dezember 2023
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello,

Thank you for bringing your concerns to our attention. We take all feedback seriously and have thoroughly investigated your case with the responsible project team.

Based on our investigation, we can confirm that you submitted your images twice, with two of them passing our Quality Assurance (QA) checks. However, the main issue is related to EXIF data. One of the acceptance criteria was to have the EXIF data of image intact. The EXIF data contains details about how the image was taken. If you edit or modify the image after taking it, this data can be removed. In your rejected photos this EXIF data was absent meaning that the photos had been altered before submission.

Your QA feedback, explaining these concerns, was shared with you via email and additionally is accessible in DataForce Platform’s Intaker Editor. We acknowledge that due to the project closure, the feedback wasn't readily available. We've asked the project team to reopen it, allowing you to review the feedback again.
If you have further questions or need additional clarification, please feel free to reach out.

Bewertet mit 1 von 5 Sternen

On August the 1st

Update to Transperfect's response:

- No, Transperfect's verbiage was NOT clear, and they're speaking out of both sides of their mouth as it were, since they already acknowledged that their verbiage was unclear to me directly prior in emails, and now are changing their tune on that. And their manager confirmed it was $50 per session AFTER I had already done the job, not before like they are making it sound. As well, when I showed other people the original solicitation email they sent me, which I still have, I asked them how much it seemed like Transperfect was paying people and everyone said $150.00 even if I didn't bias them with that answer, they came up with the same thing as me. This is for a very specific reason that Transperfect was likely crafty about. They deliberately write $50 per "project", rather than use the word job, and there were three projects, making the reader conclude they are getting $150.

- Transperect has incorrectly stated twice, that the work was not for voice translation. That's wrong. Voice translation is their original words on the emails, not mine. I can show anyone who asks, which shows that they are dishonest here on Trustpilot as well. Regardless of the nomenclature, when they hired me for the work it was understood by both sides that this meant me doing voiceover work, reading aloud audio, which I performed for them well beyond their estimated time. Specifically, they acknowledge that I completed that work in full when they paid me the $50 instead of the $150 and that it took six hours, not the twenty five minutes they said it would take per project.

********Original complaint below****** :

On August the 1st, 2023, I was contacted by one Jose Pablo Ramirez, of Transperfect Dataforce. The company at the time claimed to be able to offer me a "25 minute" gig, where I could assist with voice translations over an app. What happened next is that my dealings with them seemed to expose a broader scam going on, ranging across multiple people.

Dataforce, Transperfect's subsidiary, seems to be operating as a kind of boiler room call center scam, where they recruit labor nationally, that they have no intention of paying for their work by deliberately inducing erroneous work clauses to illegally claim contract breaching.

In my case, I followed the parameters of their job they floated me that would supposedly pay $150. Right from the start, they tell the person they solicit that they will only pay the person the $150, if 100% of the job gets completed, this means 3 out of 3 tasks they assign you.

On a hunch that something was wrong, when the company kept finding nonsensical ways to say that I didn't complete the first job, I did some light investigating. It appears there's a possible class action suit in the works, as there's legions of people across the internet (TrustPilot, Google Reviews, etc.) all claiming some version of the same thing: That Dataforce solicited them for labor, and then found an obscure way to not have to pay them.

In my case, I kept re-doing the work for Dataforce over and over. Something to the effect of 7 times. At least 3 of those times I was told either that I had missed one sentence—that I hadn't— or it was simply the app's fault, as it was a buggy interface. I would reach out to Jose or Transperfect, and ask to re-do just that line. They would ask me to record the entire job task all over again. It seemed to be a tactic of "digging holes and filling them back in" so to speak, to wear down the worker, even though the company has already reaped the benefit of the original labor. This seems to be a tactic of trying to wear the person down, so they don't fulfill their contract.

Also in my case, like others, it seems absurd to pay me $0 of translation work out of $150, when what they claim I did is 99% of the job.

In total, the "25 minutes of work" I was told I would do, became about 6 hours in total of working and re-working, for $50 they claimed was all the pay was supposed to be.
Over 55+ emails and 4 phone calls, over a month into this, is I got paid a lousy $50 for FINISHING THE JOB, 1/3 what it seemed I was expressly offered at start. As well, it is clear there's others who were never paid in similar scenarios. As well, they did NOT clarify in a follow up email it was only $50 until AFTER I did the work.

27. Juli 2023
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello, Brad,

Our projects' requirements, compensation and guidelines are clearly stated on the application forms and in the email communication. We have rechecked the verbiage for this project that you participated in, and there is no instance where we communicated that the compensation was $50 per recording session, the compensation was provided for completing the entire project, which is formed by 3 recording sessions. Our Community Engagement team clarified this aspect with you via email as well. Also, there was no translation work involved in the project that you completed.

All contributors that participate in DataForce projects are compensated for their work if their deliveries pass the Quality Assurance check - and this information is stated on all our materials that face the applicants.

Bewertet mit 3 von 5 Sternen

In need of improvement

After my negative review here, I was paid after all. Nevertheless, I cannot award more than three stars, as it is not acceptable that the support does not respond for weeks and I had to go this route to receive my payment.

15. September 2023
Bewertung ohne vorherige Einladung
TransPerfect-Logo

Antwort von TransPerfect

Hello, if you participated in a project and are pending replies from the project team please send an email to df_community@transperfect.com and we will get back to you asap. Thank you.

Bewertet mit 1 von 5 Sternen

I was approached to translate some…

I was approached to translate some documents from English to Arabic from a "Project Manager" claiming to be from Transperfect. The wage was discussed and procedure. On completion, I submitted the work and was then told to pay 300 USD up front and secure a payment link in order to receive the funds for the completed task. This was not agreed upon or discussed before completing the task. I can only assume it is a scam.

8. August 2023
TransPerfect-Logo

Antwort von TransPerfect

Hi, Tanya, this was definitely a scam, someone impersonated a TransPerfect employee. TransPerfect will never require any payments from the translators under any circumstances. All TransPerfect employees will send all communication from a Transperfect.com or Translations.com email address - this is a simple way to identify the scammers, they usually operate in chats and cannot send emails from a TransPerfect domain.

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