This is my first time booking a flight with easyJet. I love their customer service. Although I was transferred between 3 individuals they were all friendly particularly Lisa. She was patient with me.... Mehr ansehen
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Das sagen Bewerter
Mr Dean has been extraordinary in his service and has been very polite and prompt with all the inquires I made.As i am sailing first time his valuable eplanation and efforts made me book the Cruises
Friendly, patient interaction. Helped me to book flights when my BA flights were cancelled. Some miscommunication with times meant I had to alter booked flights. This was done quickly. Roger was great... Mehr ansehen
It was great to organise a last minute ticket with Roger after my flight was cancelled, so nice to be able to talk to someone who can help me. Once he found a well priced ticket he booked it on my be... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We, at Travel Unravel are here to give wings to your travel dreams so that they fly! This has been embedded in our vision and mission statement as well. We ensure a great travel experience for everyone and ever since our inception, we have been able to change the travel experience for thousands of people by panning out their journeys remarkably. Our dedicated team of travel experts is always available to bring to you the best possible solution for your bookings and queries.
Kontaktinformationen
Rear Ground Floor Hygeia Building, 66-68 College Road, Harrow, HA1 1BE, Middlesex, Vereinigtes Königreich
- 0203 588 8444
- info@travelunravel.com
- www.travelunravel.com
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Have travelled on several occasions…
Have travelled on several occasions with this company Kane being the main person dealing with my business he has always been polite and thoughtful he has considerď my requests and has directed me in a positive way. I have always recommended him to friends and family he always ring or text for clarification he has always found suitable flights and accomodation
The reservation of the flights was good…
The reservation of the flights was good as a disabled person.
When amendments were required, I was listened to.
Kane listened & updated all.
I paid for it in full when it was done.
Dean was very helpful and considerate.
Honest explanation
Mr Dean has been extraordinary in his service and has been very polite and prompt with all the inquires I made.As i am sailing first time his valuable eplanation and efforts made me book the Cruises
I previously gave this company 5 stars
I previously gave this company 5 stars. I had booked a flight to Auckland this march via Doha but due to the war I was advised by the company to change flights to go via another route. All arrangements went well and I was told we had to pay for our new flights and would have our refund of the cancelled flight within 6 weeks. It was 4 months before we had the refund. Numerous emails , phone calls, false promises and being told do not worry and stress about it!!!!! It is impossible to get through to a manager for the company. We finally had email from Scott ( manager) but I had a number of questions I needed to be answered and to date I have never had a reply. I would never recommend this company to anyone . If there is no problem you might be ok but if you do come across a problem good luck.
Friendly Services
Friendly, patient interaction. Helped me to book flights when my BA flights were cancelled. Some miscommunication with times meant I had to alter booked flights. This was done quickly. Roger was great and kept in touch.
This is my first time booking a flight…
This is my first time booking a flight with easyJet. I love their customer service. Although I was transferred between 3 individuals they were all friendly particularly Lisa. She was patient with me. I suffer from anxiety especially when speaking on phone but my experience with you never triggered my anxiety I was comfortable talking with you.Thank you. You are excellent at your job. Thank you
Helpful person who took trouble to get…
Helpful person who took trouble to get back to me and helped me get the service I needed
Job done
I had a companion ticket to use quickly before the expiry date and at this time of year with blackout periods it was quite a challenge but Eric at Travel Unravel managed it ✅
Experience with Mr Eric was amazing he was very supportive while booking my flight from Manchester airport to Dla international air
I have booked my flight with Eric, and everything goes well. Eric the agent is very supportive and is ready to go the extra mile. Mr Eric is trustworthy.
Very good and helpfull service from…
Very good and helpfull service from Lisa and was not scammed unlike the last place I used
Grace was very professional and…
Grace was very professional and helpful. Thanks
My travel agent was top notch Diesel
My travel agent was top notch, Diesel was/is a very patient, understanding, kind & caring, and I cannot fault him. My communication was very smooth as possible and I was made to feel very comfortable and at ease.
agent
agent - GAVIN was wonderful. very on the ball and met all our needs
Diesel is very thorough and exceptional…
Diesel is very thorough and exceptional in booking our package trip to Dubai for the large number of people travelling.
He is very patient , friendly and respectful.
Booking my flight through your company…
Booking my flight through your company was lifesaver. Entire process was very easy and i have got best deal as compared to all other travel agencies.
I've now used Travel Unravel to book…
I've now used Travel Unravel to book flights abroad three times, and every experience has been excellent. The service has consistently been outstanding, with the team always being friendly, efficient, and incredibly helpful.
I would really like to say a big thank you to Irene. She has been absolutely exceptional every time I've booked. Not only is she highly professional and knowledgeable, but she also goes above and beyond to make the whole process smooth and stress-free. She has a genuine personal touch that makes you feel valued as a customer, taking the time to answer questions, offer helpful advice, and ensure every detail is taken care of.
Irene's dedication, patience, and commitment to providing outstanding customer service are a real credit to Travel Unravel. It's rare to come across someone with such a strong work ethic who genuinely cares about their customers' experience. She has made booking my trips so easy and enjoyable that I've continued to return, and I've now booked through her for the third time. I wouldn't hesitate to recommend Travel Unravel to anyone looking for excellent service, and I look forward to booking with them again in the future.
I always call your company to book my…
I always call your company to book my flights and i am more than happy with service received .
I think you are the greatest when we’re…
I think you are the greatest when we’re stranded and need your help your phone doesn’t work there’s something called karma enjoy the commission your turn will come god doesn’t sleep I let it be known how you deal with customers after you have their money
Great Job !
It was really easy to book my flights and make amendments .
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