trivago Bewertungen 

1 065
•
TrustScore 1.5 von 5

1,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The Cornish Candy Shop St Ives 52a Fore St St Ives BEWARE i will be informing trading standards as mis sold 8 boxes of clotted cream shortbread &clotted cream fudge as gifts. Two smaller boxes i nside... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This is now the second time I have tried to book through Trivago Deals, and on both occasions Trivago has taken my payment, only to cancel the reservation afterwards due to a supposed “processing... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Copthorne Hotel Manchester Salford Quays, M503SN Arrived at the hotel checked in at 2pm to find out the room i booked (x2 double beds in room) which i paid extra for isn't something they of... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Recently, my lady friend Booked good hotels, for events in Bath and Liverpool. Prices not bad. However, I am surprised that trivago seems to ask full cost well ahead of our actual arrival date... Mehr ansehen

Unternehmensdetails

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Vom Unternehmen geschrieben

trivago is a leading global hotel search platform focused on reshaping the way travelers search for and compare hotels and alternative accommodations. Incorporated in 2005 in Düsseldorf, Germany, the platform allows travelers to make informed decisions by personalizing their hotel search and providing them access to a deep supply of hotel information and prices. trivago enables its advertisers to grow their businesses by providing access to a broad audience of travelers via its websites and apps. As of March 31, 2018, trivago has established 55 localized platforms connected to over two million hotels and alternative accommodations, in over 190 countries.


Kontaktinformationen

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Ungenügend

TrustScore 1.5 von 5

1065 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,4

Alle Bewertungen

(1 065)

145 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Deras reklam på tv:n

Deras reklam på tv:n. 2600 kr per natt. Och så kan man få det för 1600 per natt. Tack Trivago, det var ju billigt. Blir bara irriterad när ser den jä.la reklamen. Tror dem man är dum bara för att dem sätter 2600 kr först och visar 16.00. Oj, vad billgt....😖

19. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not use this company it’s a con

Awful company - it’s a con
Tried to change dates and they just stall until the original date and by then it’s too late
No direct contact with anyone all done via email auto reply

Awful company - do not use them

5. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rated as low as the Post Office on Trustpilot

This outfit advertise as if they are getting you a deal. The best places at the best prices. Do you really believe that the best places to stay in England are in Premier Inns??? They say that other hotels are unavailable. In reality they are only unavailable with Trivago you can easily book direct. Take a look at their rating on Trustpilot at 1.7 its the same as the Post Office!!!!

30. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Trivago

Don’t use this company!!!. We are in Spain on a motorbike holiday and booked a 3 night stay at Hotel Santa Pola, in Santa Pola. We travelled 300 miles to the hotel when we arrived the hotel was closed for renovation. We spent two hours trying to sort the situation without success and to make matters worse the following day the had taken full payment off our credit card. We have spent a week trying to claim our money back and we are just getting nowhere. Please, please think twice about using this company in the future.

21. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible Customer service

I booked a superior room at The Cavendish in Eastbourne.
On arrival, we were given a tiny room with no windows. I informed them that this is not the room I booked, they said this is all they had and showed me that the room Trivago had paid them for was this room.
I said that I would not stay in that room, they said it’s not their problem, even though I showed them how much I paid.
They told me they are only receiving £54.00 and I should complain to Trivago.
This I have done.
Trivago have been terrible in acknowledging the problem.
Eventually the front office manager told me she was (as a gesture of goodwill) giving me a better room, however they were still only honouring a the cheaper room and would only receive the reduced amount.
The hotel fixed a problem but told me I should write to Trivago as they are fed up with having to deal with these problems (also, it appears that Trivago are keeping the difference in the rate I paid and they received, approx 35% extra)

20. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

The Travelodge in Chelmsford needs to…

The Travelodge in Chelmsford needs to be looked at by their head office on lot of things It's the worst one I stay in sofar

There is no air conditioning in the rooms as it cost to much to fit And just spent money on a refit the bedrooms Restaurant Reception and other areas in the Travelodge Even in this heat the rooms have been like a sauna As the company could not spend money on air conditioning units in the bedrooms and even guests have checked out as could not stay there

They have put up the prices for a room even in the bar a can of Pepsi is nearly £3.00 And I was staying there for two weeks your room should have been cleaned as I was told mine would have be done And tge answer to that was No had to go down to reception and get clean sheets for the bed and towels and make my own bed in the Travelodge not good customer service My company has spent well over £1000 for two weeks not good customer service

22. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Until they have nothing to do with…

Until they have nothing to do with Algotels, this company will remain thoroughly disreputable. You can't endorse payments to scamming companies and not accept your share of the responsibility.

16. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do Not Touch This Company

My horse was put to sleep yesterday, my mums brother has died and I need to fly to Dorset for his funeral on Tuesday. I have sent more than 20 emails to Trivago asking to get in touch to cancel this booking for Tuesday and they don’t even have the decency to contact me back. I have tried to speak to the hotel to make them aware but they say it must come from Trivago. Our family has had the worst week and they don’t have the decency to respond - disgusted!!!

1. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I Will never use Trivago again

Booked a 3 night stay at Bonair Hotel in Paignton by using Trivago. Redirected to Agoda and the Hotel and facilities and pricing was not correct. When I booked it was based on what was described. When I arrived it was a DUMP. There was additional costs not disclosed by Agoda and many other serious/dangerous things at the hotel made me leave immediately and find a hotel elsewhere.
Trivago must be aware that Agoda are doing this to multiple customers yet they still allow them on their site.
I 100% blame Trivago for this lack of protection to their customers and I will never use them again as a result.

23. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Customer service

Hotel was booked and we spoke directly to the hotel who agreed to cancel and wave any charges due to a duplicate booking.
Trivago didn't contact the hotel and cancelled the booking with no refund despite promises they would and hotel asking them to contact them .
Great deals as long as you don't have to cancel.
The emails received are at best design to be off putting at worst intimidating.

25. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Trivago use Agoda who are appalling and Trivago know it!

Trivago use Agoda as of their provides when you search on the Trivago site. Agoda are appalling and the details about the hotels are never accurate with surpise hidden costs when you arrive at the hotel. The hotel will also not be as described and if there is an issue AGODA will do nothing. YET DESPITE THE APPALLING REVIEWS AND EXPERENCES OF CUSTOMERS TRIVAGO KEEP USING THEM.
SO TRIVAGO IS ENDORSING A COMPANY THAT WILL LET YOU DOWN.
I WILL NEVER USE TRIVAGO AGAIN!!!

23. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I booked a hotel for my family and…

I booked a hotel for my family and myself for a weekend break. When we arrived, we discovered that the hotel was also hosting two different weddings at the same time. It was overrun with drunk guests and loud music continuing late into the night.

Due to the disturbance, we decided to leave after just one night. However, we were refused a refund because the company listed on Trivago stated that the booking was non-refundable. I explained that under UK consumer rights, I am entitled to a refund, but they insisted that UK law did not apply to them because their office is based in South Africa.

Unlike Booking.com, there is no way to contact Trivago directly for assistance. Wouldn’t recommend this site

21. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AVOID AVOID

I foolishly booked 2 double rooms in London at £119 a night each,for August, saver rate, so not refundable. Checked afterwards directly on hotel site and the same rooms are £63. Mis-selling advertising. Total rip-off. Too late for me, but if I can save anyone else suffering same fate, it’s worth this poor review

4. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Arrived at hotel and was not expected.

Arrived at hotel and was not expected.
seen a deal through trivago and booked, and got conformation email. Only to arrive at hotel, and no such booking was made. Complained to stayforlong who would not engage in correspondence and ignored me. Trivago said nothing they could do. Had to complain to AMEX to get money back. Never again

16. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Erbjudandet stämde inte - bedrägeri!

Jag bokade en svit via Trivago som visade erbjudandet hos booking. Tydligt att det gäller en svit som jag bokar, har skärmdumpen kvar. Det visar sig sedan vid kontakt med hotellet att det priset gällde ett standardrum och inte sviten. Nu sitter jag här och kan inte boka om utan att behöva betala extra avgift till booking. Aldrig mer Trivago, säger jag! Era erbjudanden är ju falska!

25. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

100% Bull💩!!!!

100% Bull💩!!!!!
This company sucks!!!!!
Horrible experience! Got to hotel with confirmation in hand and hotel had no booking at all! Panic for about 3.5 hours then was told they can’t even help find something close and was offered refund plus 5% off future travel. Never will I trust Trivago again!

24. April 2025
Bewertung ohne vorherige Einladung

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