troocost.com Bewertungen 618

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I don’t normally write reviews, however, I would like to say how amazing Amaryllis is. No matter what problems we are experiencing, I know she will be able to get them sorted for us. I wouldn’t hesita... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Troocost are our energy brokers. I have found them fantastic to deal with. They always respond in a timely and professional manner. They have also being dealing with a CCL claim. The claim resulted in... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The service we have received from Troo has been fantastic. They have been easy to deal with, have great customer service, and have helped us greatly with our transition to new utility providers. We... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Troo provided a selection of options for our energy renewals at really competative prices. Rachel Finnigan was fantastic at resolving a couple of issues which arose with the switchover between our ol... Mehr ansehen

Unternehmen hat geantwortet

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Vom Unternehmen geschrieben

Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.


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4,9

Hervorragend

TrustScore 5 von 5

618 Bewertungen

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Bewertet mit 5 von 5 Sternen

excellent service

excellent service, follow up service is 1st class and attention to detail makes them stand out.

8. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you for the review - it's great to see our follow up service being rated so highly.

Bewertet mit 5 von 5 Sternen

We’ve had an outstanding experience…

We’ve had an outstanding experience working with Troo. From the outset, their team was professional, knowledgeable, and incredibly responsive. They took the time to understand our specific needs and worked hard to secure a contract that offered excellent value for money.

What really stood out was the level of customer service by Ashleigh and Johnny, clear communication, honest advice, and a genuine commitment to helping us make informed decisions. They handled everything from market comparisons to contract management with efficiency, making the whole process smooth and stress-free.

Thanks to their expertise, we’ve not only saved on our energy costs but also gained confidence that we’re in capable hands going forward. Highly recommended for any business looking for a reliable and proactive electricity broker.

Belthorn Academy Primary School

8. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

This review has made our day! Thank you so much for the great endorsement on our service and specifically the support you have had from Ashleigh and Johnny. We look forward to working with you and supporting you from now, and throughout your contract.

Bewertet mit 5 von 5 Sternen

I spoke to Ashleigh Hays

I spoke to Ashleigh after sending her an email to help with 1 of our client's electricity renewal. Ashleigh was friendly and polite and got straight onto getting prices for us. She kept me informed of the process and put me in contact with her senior pricing specialist Jonny. He went through the details and offered me an excellent deal which in the long run will save my client a lot of money during the fixed term of the contract. Highly recommend.

6. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

What a great review and recommendation! Thank you so much for letting us know how great you feel the service was from both Ashleigh and Jonny. Please remember that if you need any support from now and throughout your contract, our Troo Assure customer service team are on hand.

Bewertet mit 5 von 5 Sternen

Troocost Support

The team at Troocost have been impressive in that they identified the best contract made the transition painless and then checked that our first bill was correct. Great team - thanks Matthew O'Neil

6. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

We are so pleased to see how impressed you are with the service you have received so far. We pride ourselves on being helpful, sourcing the right contracts for our customers and then continuing the support throughout your contract.

Bewertet mit 5 von 5 Sternen

Kaine & Cassie from Troocost have been…

Kaine & Cassie from Troocost have been amazing in helping us secure fairer and better rates for both gas and electric contracts across all of our sites. Would highly recommend them to anyone looking for a guiding light in this confusing market!

16. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you for taking the time to leave us a review. Our values are based on being transparent, fair and helpful and we're delighted that has been your experience. We continue our service throughout your contract with our Troo Assure team, so please don't hesitate to get in touch should you need further support.

Bewertet mit 5 von 5 Sternen

Troocost.Quick and Efficient

Cameron Morris at Troocost provided us with a very efficient and quick response to our enquiry about our electricity contract for the coming year. He managed to get a very fair deal for us. We will have no problem in seeking Cameron's and Troocost assistance again in future!

30. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thanks so much for letting us know what a great job Cameron has done. It's great to read that he has been really responsive to your queries - well done Cam!

Bewertet mit 5 von 5 Sternen

Great Service

Can't speak highly enough of Aaron Lee of CLA Energy Services. He has been very helpful and taken the stress out of dealing with energy supply companies. He is efficient, professional and has kept us up-dated throughout the process. Thanks Aaron!

28. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you for recommending our service and in particular the support you have had from Aaron. Our aim is to take the stress and hassle out of managing your gas, electric and water and it's great to see that working for you.

Bewertet mit 5 von 5 Sternen

Dealing with power utilities.

Dealing with Matthew O'Neil proved that the company are watching our backs in the confusing world of power utilities.

25. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you so much for this review. Matthew is a new recruit to our customer experience team and we are delighted to see your comments. Please remember he is on hand for anything else you may need.

Bewertet mit 5 von 5 Sternen

Fantastic

Fantastic! Marie was very helpful resolving an issue with our smart meter, I would highly recommend Troocost.

1. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you so much for the recommendation. It's great to read about the fantastic service Marie has provided. Well done Marie!

Bewertet mit 5 von 5 Sternen

I work with Jack Carlisle at Troo on an…

I work with Jack Carlisle at Troo on an almost daily basis and am very happy with the relationship we have developed and maintained over recent years along with other members of Troo and our company. Jack is a pleasure to work with.

22. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you for leaving Jack such a great review. We're really happy to read that you're experiencing a great service. Well done Jack!

Bewertet mit 5 von 5 Sternen

Alex G at Troo Cost has always been a…

Alex G at Troo Cost has always been a pleasure to deal with!
He is ever the professional and always at the end of the phone when I need him

15. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thanks so much for the great feedback and well done Alex!

Bewertet mit 5 von 5 Sternen

Consistency is Key

I work with Jack Carlisle and other members of Troo on a regular basis and the level of service is outstanding. Prompt and professional, and straight to the point, Troo always provide good communications and flexibility when another approach may be needed. Thanks Jack.

15. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you so much for the brilliant feedback. Great service and great communication is a huge priority for us and we're so happy to see you are having a positive experience.

Bewertet mit 5 von 5 Sternen

Great customer service

This company has worked through problems for me. Easy to get in touch with and quick reply. Makes everything so much easier for my self. Great customer service

1. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

We are so pleased to see we are helping you get on with running your business and taking the hassle out of any utility problems. Don't forget we are here for any service query you may have.

Bewertet mit 5 von 5 Sternen

Very prompt response to my meter move…

Very prompt response to my meter move request.

14. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you so much for your review and it's great to see that we have been responsive to your request. Our Troo Assure team are here to support with any of your utility queries so please get in touch should you need further support.

Bewertet mit 5 von 5 Sternen

Amazing experience brilliant service

I firstly want to say, I have had bad experience with brokers and vowed to never use them again, however that all changed after speaking with Tony from Troo. He kept me updated on a regular basis, without any false promises and stuck by every word. I highly recommend Troo for your business. Thanks again Tony.

8. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you so much for your feedback - we're delighted to see you have had such a great service.

Bewertet mit 5 von 5 Sternen

Tony Asif from Troo

Tony Asif from Troo, brilliant person and was very honest and stuck by every promise. He updated me on every progress of my gas installation and never let down. If there was an option to give 10/10.

9. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you for the feedback about the service you have had from Tony. It's great to see you have had timely updates about your gas installation. Well done Tony!

Bewertet mit 1 von 5 Sternen

Nightmare....

Nightmare..... call after call, email after email, won't take no for an answer. Terrible attitude from staff. Avoid!

3. April 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you for your feedback. It's really difficult to see a poor review when we aim for high standards in our service.

We have tried to speak to you further about your experience, as we can see a request was made to pull together a quote for you. From our perspective there has been a miscommunication on the next steps, and we can learn from that. We are really sorry that your experience with us wasn't a better one.

Bewertet mit 4 von 5 Sternen

Dealing with energy companies is never easy

Dealing with energy companies is never easy and so when I couldn't get any further myself I asked for help from Aaron Lee at CLA Energy Services . He stepped in with a bit of pressure to resolve the issue. It did take a long time over all but now it's fixed.

31. März 2025
Bewertung ohne vorherige Einladung
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Antwort von troocost.com

Thank you for your review about Aaron's support. We're pleased to see that your issue has been resolved. Please don't forget that we are on hand to support you for a wide range of queries, so please get in touch if there's anything further we can help with.

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