This company for some years provided excellent service, but lately it has become almost impossible to connect to their portal. The chat is now operated via AI. When requesting help from a live perso... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A great company TTNC are always very helpful and quick to fix any issues. I’m especially pleased with the dedication and hardworking Katie
Unternehmen hat geantwortet
Terrible customer service. There isn't any. Can't get hold of anyone when there's a problem, so it's important to think whether to use this company or not. Our business doesn't function properly ri... Mehr ansehen
Unternehmen hat geantwortet
Jack was so quick to call me and explain exactly what I needed to do to change my message after submitting a Chat question. Really helpful, very professional and nice, and he sent me links to assist... Mehr ansehen
Unternehmensdetails
Über TTNC - The Telephone Number Company
Vom Unternehmen geschrieben
TTNC have been supplying virtual phone numbers to businesses for the best part of 17 years now.
With customers ranging from sole traders, small and medium sized businesses to large international businesses we have the expertise to meet your needs.
Here are just a few reasons why 29,000 businesses use a telephone number service with TTNC:
- Our broad range of numbers (both UK and international)
- Advanced call management services
- A flexible approach to finding a solution that suits you
- Solutions to integrate our system with yours using our own API
Virtual Phone Numbers from TTNC
Vom Unternehmen geschrieben
- Quick start
- You can set up a number in minutes. No waiting around for someone else to activate it, you're in control.
- Flexible call forwarding
- Forward calls to your mobile or landline. Add advanced features to improve your image or customer experience.
- Complete control - myTTNC
- Change where you forward your calls as often as you need to through our online control panel, myTTNC - for FREE.
- Track your calls
- If you're after real time statistics or you want to integrate your call data with Google Analytics, this comes with every number - for FREE.
- No contracts
- Buy a number from TTNC and it's yours for as long as you need it, without any fixed term contracts.
- 24/7 Support
- Our systems experts are on hand 24/7 on the rare occasion when something technical goes wrong. They'll know something's wrong before anyone else anyway (it's like a 6th sense - and because of all the alerts we have set up).
30 Day Money Back Guarantee
If for some reason you find our service isn't for you, you can walk away in the first 30 days and get the cost of any numbers and remaining call credit back.
Kontaktinformationen
Mereside, Alderley Park, Congleton Road, Macclesfield,, SK10 4TG, Alderley Edge, Vereinigtes Königreich
- 020 3151 1000
- sales@ttnc.co.uk
- www.ttnc.co.uk
4,0
Gut
1005 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic Service
Brilliant service from start to finish from Katie Mulcahy. Answered any questions we had and was prompt with all replies. The recordings they done for us were fantastic. Would definitely recommend
3. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Good afternoon,
Thank you for taking the time to leave a review.
I'm so glad to hear that you have been happy with the service you received, I will feed this back to Katie and her Team Leader.
Kind Regards,
Jack.
Brilliant customer service from the…
Brilliant customer service from the start. The site is easy to navigate. Clear statements and easy to track usage etc. Members of the team answer queries quickly. I closed my account due to a change in my business - they were very helpful with that too - it was hassle free. If I need this kind of service again TTNC will be my first call. Highly recommend.
26. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Morning Penelope,
Thank you for taking the time to leave TTNC a review.
We are thrilled to hear you have been happy with the service which you received, should you need anything in future please don't hesitate to get in contact.
Kind Regards,
Jack
We're always very impress by the…
We're always very impress by the service by TTNC. Fast, efficient and professional. Would highly recommend.
25. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Good morning,
Thank you for taking the time to leave TTNC a review, its great to receive such positive feedback.
Many Thanks,
Jack.
Ricky was Brilliant
Ricky had great knowledge and was therefore able to help me fully
23. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Christopher,
Thank you for taking the time to leave TTNC a review.
It is great to hear this kind of feedback. I will pass your review on to Ricky and his manager.
Many Thanks,
Katie
Got a real life chat response and…
Got a real life chat response and resolution within 2 minutes. Exactly what I wanted and quickly
23. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Jeremy,
Thank you for taking the time to leave a review.
It is great to hear such positive feedback.
Many Thanks,
Katie
1st class service I am a small business…
1st class service I am a small business and struggling with dyslexia and Ricky call me back and help me so much and talk me through the process of logging on to my account would recommend to anyone
Thanks so much
23. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Mitch,
Thank you for taking the time to leave TTNC review.
I will be sure to pass this fantastic review on to Ricky and his team leader.
Many Thanks,
Katie
The Services Ricky Walker and Team…
The Services Ricky Walker and Team provided.
20. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Melvyn,
Thank you for taking the time to leave TTNC a review.
We are thrilled to hear you have been happy with the service which you have received.
Kind Regards,
Katie
My issue was quickly resolved by Ricky
My issue was quickly resolved by Ricky. Very helpful service. Thank you
20. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Krystle,
Thank you for taking the tie to leave TTNC a review.
I will pass the feedback on to Ricky and his manager who will be thrilled to hear such a great review.
Many Thanks,
Katie
Fantastic service
Fantastic service, never been let down. Highly recommended.
16. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Good afternoon,
Thank you for taking the time to leave such a positive review. We are very glad to hear you have been happy with our service.
Many Thanks,
Jack
I had an issue with one of my invoices…
I had an issue with one of my invoices so made contact today and spoke to Katie Mulcahy. After a chat message Katie called me and within no time at all the issue was dealt with. Katie soon found out I had two accounts so in fact my fault, my bad 😩
I would just like to say thank you for dealing with this today. Great service and Katie was brilliant!! 👍
10. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Frazer,
Thank you for taking the time to leave a review.
It is great to hear such positive feedback . I will be sure to pass this on to Katie and her team leader, they will be thrilled with this review.
Many Thanks,
Jack
Friendly, helpful. efficient
What do we all hope for when looking for support? Someone who is friendly, helpful and efficient. Katie was all those and followed through to make sure the problem had been properly resolved to my satisfaction. Thank you Katie
9. September 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Andrew,
Thank your for taking the time to leave TTNC a review.
This is really great to hear, I will be sure to pass the feedback on to Katie and her manager.
Many Thanks,
Jack
The service is completely reliable and great value.
The service ALWAYS works and allows our charity to receive calls to whatever number is most convenient to us. They really seemed to care about charities and have recently made a small, unsolicited donation to help pay our account. I don't know of anyone else offering this service but we would never change.
28. August 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Thank you for taking the time to leave TTNC review.
We are thrilled to hear that you have been happy with our service.
Many Thanks,
Katie
TTNC have done everything that we need
TTNC have done everything that we need. We are a small organisation, and the service works well for us and the low number of calls we get, without us having to do anything!
30. August 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Robin,
Thank you for taking the time to leave TTNC a review. It makes us so happy to hear that are service works well for you.
Kind Regards,
Katie
very helpful lady
very helpful lady, went over and above in level of service
30. August 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Luke,
Thank you for taking the time to leave TTNC a review.
It is wonderful to hear that you have been happy with our service.
Many Thanks,
Katie
A very easy to use platform
A very easy to use platform, on the odd occasion I have needed assistance the call is picked up very quickly and dealt with whilst on the phone.
28. August 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Thank you so much for taking the time to leave a review. We really appreciate the feedback.
Many Thanks,
Katie
No AI Bot - Hurrah!!
No AI Bot - Hurrah!!
So refreshing to deal with an actual person immediately on my web chat request.
All my questions answered accurately and informative.
Top marks to TTNC for realising that folk are fed up with battling AI bots
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi David,
Thank you for taking the time to leave such a positive review. We are very glad to hear you have been happy with our service.
Many Thanks,
Katie
The team got back to me and had…
The team got back to me and had investigated the issue beforehand making it a seamless fix
26. Juli 2024
Bewertung ohne vorherige Einladung
I had an issue with the payment
I had an issue with the payment. So I contacted the accounts and they solved it. However, they should respond a bit faster.
10. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von TTNC - The Telephone Number Company
Hi Mahdy,
Thank you for taking the time to leave a review. I will pass the feedback on Laurens manager who will be pleased to hear you have been happy with the service. We will take your response time feedback on board and hopefully next time you will be able to leave a 5 star review!
Many Thanks,
Katie
Company that rings your number and…
Company that rings your number and doesn't answer when picked up
14. Juni 2024
Bewertung ohne vorherige Einladung
I agree with everyone else who has mentioned this
I agree with everyone else , these pass 18 months the lack of Telephone support along with emails have been awful ,After a search of the company THEY HAVE BEEN TAKEN OVER BY CHESS ,1 STAR rating on that company .
Can no longer speak to anyone the telephone number you have to leave a message and then in 5 days time they contact you ,DO NOT GO HERE ,After 8 years with TTNC we are no longer getting help
8. Juni 2024
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.