USA Vein Clinics Bewertungen 

By far the worst experience I have had. I don't even want to go into details, just read the other reviews. The marketing team and customer support are all cowards, they don't care about HIPPA regulations or making sure you are satisfied, they only care about your money!

Stay far away from these scum!

I decided to not go with USA clinic and I went with another vein clinic in the Twin Cities when I tried to call to find my prescription To send over to the new clinic it was a very hard process and nobody spoke English, so I couldn’t understand anybody. It was very hard to do anything with them very unsatisfied that they don’t have a front desk. We can talk to.
Worst customer service!

Son una estafa me dejaron peor que como llegué. Unas manchas bien negras.
Un dolor intenso que parece que no usan anestesiar en cuanto al cobro son muy exigentes
No se los remiendo a nadie

I had an appointment with USA Vein Clinics at their Yonkers, NY location in March of 2024 for an initial consultation. They performed a sonogram/ultrasound examination of the veins in my legs and found no blood clots, leaking veins, varicose veins, spider veins, i.e., nothing major and yet they initially set me up to perform one procedure on my leg(s). Days later I received an email from USA Vein Clinics scheduling me for WEEKLY procedures and follow ups from late April to early August! They also suggested that I consider using compression stockings, however, they never measured me so that I could get compression stockings that would fit properly. FYI, in order to be effective compression stockings come in different sizes. After the initial consultation, I left the Yonkers office with an uneasy feeling and so I decided to get a second opinion from another vein clinic that was recommended to me by someone I know. In the meantime, I postponed the procedures that were scheduled by USA Vein Clinics. After getting the second opinion and showing the vascular Doctor all of the procedures that had been scheduled by USA Vein Clinics, I was told that there is nothing wrong with the veins in my legs that would require any procedures, let alone the type and number of procedures and follow ups that USA Vein Clinics had scheduled me for. By the way, the vein clinic that I went to for a second opinion also suggested that I get compression stockings and IMMEDIATELY measured me in order to get properly fitting compression stockings. Once I got home I called USA Vein Clinics and canceled every appointment they had scheduled me for. Furthermore, I requested that they send me written documentation of their initial diagnosis and they indicated that it would be sent to me by mail. Here I am almost a month later and NO such documentation has been received by me. It gets worse. I receive an explanation of benefits statement from my insurance provider and for ONE office visit and the sonogram/ultrasound examination, my insurance provider was billed $1,430 ($230 for the office visit and $1,200 for the sonogram/ultrasound exam)...in contrast the other vein clinic I went to for a second opinion billed my insurance provider $1,110! I quickly realized that this company seems to be a money mill that schedules people for procedures, even if those procedures are unnecessary. Additionally, when you call their toll free number you can tell that you are connected with a call center. Also, if you don't believe in my review and the reviews of many other people, do your own homework and look them up through the Better Business Bureau. You will find that some of their locations are not rated and many have "F" ratings. The ONLY location that has an "A+" rating is the one in Framingham, MA. In conclusion, if anyone is considering going to these people...be aware and beware.

Bad service. Had my spider veins “supposedly” done but did not show any improvement at all. Paid out of pocket and no results. Waist of money. Do not recommend the Utah clinics.

I came into the orland park location, Patient friendly, all staff willing to help. Dr Smith was very friendly, Staff, Qiana Maday, Jarrina, Lesley and Siny made my experience amazing!

I 4get the date, has been a yr or 2. I am an elder male with circulatory disease, neuropathy and prediabetic. My 1st appt i arrived on time2find a note 'they're out of the ofc4the day'? Called in, they're like they sent a text except didnt. It popped up after I called per their absence? Wasted trip, they 4got to cancel. When I later got another time, 3 female techs put me thru a bunch of tests including BP. When I then get to see the doc, he reviewed my new file tests and he's like I can't help u? His title is 'vascular surgeon'. I have all the classic enlarged & spider veins with feet numbness and lower leg pain plus arterial sclerosis. If a vascular surgeon can't help, who the hey'll can? Go figure, what a hoax. Now they still send me texts always: "It's been awhile since u saw Dr. Quack; call to schedule soon."

I hurt more now than I did before. DONT DO IT!!

This is a fraudulent company. Please go to a real vein specialist and not a con-artist, joke of an operation like this. Customer service is the absolute worst. Everyone who answers the phone lies to you, puts you on hold forever, NEVER RESOLVES YOUR ISSUE, no calls are returned as promised. They are a bunch of clowns in a clown show. I would never trust them. Vein clinics of America was not much better. They misguided people who did not need anything done. They sold you packages and you lost all your money when they were bought out. All about the MONEY, not you. Take my advise and do not get caught in this nest of incompetence and horrific customer service, You will thank me.
The company cannot improve because they are a scam. I am in healthcare and this is NOT a safe place for anyone. Go far away from them.These places are not monitored the same and they do not care about you. They lie, cheat, and steal.

I'm so glad I dodge a bullet. These folks called me 3xs to "verify" insurance. On the 3rd called ,I just told them to cancel my appointment! Because if they can't get it right BEFORE the appointment I can only imagine what it will be like submitting to my insurance company. Not to mention, you can never contact the office directly...why? It's really annoying, I just had a few questions about landmarks for the location I was going to. Well that nevered happened because of course, the folks at the call center had no idea. So I'm just happy that I didn't go with them. And according to the views, I definitely dodge the bullet!

EXTRAEN DINERO DE LOS CLIENTES SIN AUTORIZACIONN , Y SIN JUSTIFICACIO... LADRONESSS....

I been getting treatments many times this place is amazing feeling so much better. Alexandria the receptionist is truly the best she is so dedicated to her work and super caring and very helpful she signs patients very quickly so you don’t wait . Dr. DiFiore at 1st avenue location is amazing he listen to your problems and take care of the issues he doesn’t rush. The lady Olga that is helping him in the procedure room is extremely nice all the staff is very helpful and caring. I highly recommend this place to anyone.

I am having horrible experience with USA Vein clinic. Before I go for evaluation in September 2022 my insurance approved all procedures. Next time I waited 1 hour at the reception because they didn’t know what to do. Reason: they have been bought out from the current company that doesn’t work with my insurance! 1 year later I started to receive bills. I contacted them and was told that the service is too old and they cannot bill the insurance. Is it my fault that you guys messed up during the transition?! I was harassed to pay. I paid amount and 2-3 months later I get another bill with the whole amount $1300. I called back and representative told me that medicaid paid already and I am only due $77. What is that? Emailed but never got response back. That is ripping billing and deserves lawsuit!

The worst company!!
They have predatory billing practices and horrible customer service.
I feel sorry for the doctors that were an unfortunate part of this buyout/takeover!!
Vein Clinics of America was a great company all around, unfortunately I can’t say the same for USA Vein Clinics!!

This place was unprofessional! Called to schedule a new patient appointment provided my insurance information and was told that insurance would be verified.. I asked to leave work early arrived 15 minutes early, the doctor was standing at the front seat and asked if I was self pay??? I said no that I provided my insurance info with call center and he asked for if and ins. Card.. I say not a friendly environment, did not feel welcome at all, after sitting there he informed me that He did not participate with my insurance and that I could go to a different office… this is so unprofessional!!!!!! I left work early was told that they participated with my insurance but it changed without notice!!!
I had treatment there about 10 years ago and I recommended this place to a few people. I would NEVER recommend this unpleasant place! My time is valuable and it was the worst experience.

This is the most unprofessional medical care I’ve ever received office staff turnover continuously. I drove to his office several times, and only be told that there was no doctor in the office that day and had to reschedule. I was billed for a procedure that I did not have, and have been harassed continuously to pay outstanding balance I did have three chemical injections at this office, but have seen no improvement.

I canceled a appointment because of bad weather on Dec 5 2023. two days later I was charged 75.00 on my debt card. I called to ask why I was charged this fee they said I was a no call no show and they had no record of me calling. And then I asked for them to fax my DR my results they said that they couldn't do that. I not blaming the Dr. It is there service you have to talk to because none them know what they are dong.

Below zero stars! Unprofessional and dirty office. Customer service indifferent and uncaring. Billing is awful. I paid my balance and continue to be harassed and threatened due to a “computer glitch” that they have no idea when it will be fixed.in the meantime I show an outstanding balance since January. Awful experience.

I cancelled before going in for a procedure because all of my experience leading up to the actual surgery date gave me a very bad feeling. So, while the doctor in the KS location may be good, I have no idea. What I can say is that my first appointment took 3 hours - 1 hour in the waiting room because they couldn't let me in until they got approval - they had to wait for some approval from corporate that my credit card went through even though they could see it went through. I was the only person in the waiting room and the only patient in the offices. You cannot really deal with the treating office directly because they are only open 2 days a week. When you call the local number, you go to a general customer service center where no one can really help you and (1) get disconnected, (2) are put on perma hold, or (3) get zero helpful information. They are SLOW to submit paperwork to insurance companies for pre-approval. Even though they claim they do it immediately, they really take about a week and then they have to re-submit because they missed filing requested paperwork. Oh, they also submit using FAX, an outdated method that insurance companies kick to the bottom of the approval pile. Don't even try changing your appointment times even if your doctor says customer service can do it for you. Nope, customer service reads off of a script and can't or won't help you. After spending HOURS on the phone with these folks, I punted - with USA Vein Clinics, you are a merely a number with a pocketbook, not a patient. I can't believe my primary doctor referred me to this outfit! Do yourself a favor and save yourself anxiety by avoiding this company.

If I could give zero stars, I would. This is, unfortunately, what I believe is coming to health care in America. The physicians have no control over anything. They work for corporate goons, who couldn’t care less about you. When you want to make an appointment, you can’t do it at the office. You have to call the call center, which is staffed by morons with room temperature IQs. I doubt it’s even in the United States. Trying to make an appointment is excruciatingly painful. I have an insurance plan that is accepted anywhere. While that’s unique, it’s certainly not unheard of. I was a patient of Vein Clinics of America, and had treatment by USA Vein clinics before they fired all of the old employees. When I tried to make a new appointment to finish my treatment, they told me they don’t have a physician that is on my insurance plan.Run like hell. Don’t go here. This company is a disaster to deal with.