Very good shop
Very good shop. This Is my second order.
10. April 2026
Bewertung ohne vorherige Einladung
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
2,9
Akzeptabel
17 Bewertungen
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Do not buy from Vesimi Design
Do not buy from Vesimi Design. Scammers! Cheap, garbage products. On the bottom of the item it says "Made in China." By definition garbage. Paid an inordinate amount for shipping and then received another invoice from FedEx on top of that. Should not be a customs charge for an item made in China. Will never buy from them again.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vesimidesign
Hi, I would like to ask for your order number, because we do not register any orders under this name. Furthermore, we do not understand the accusation of "Cheap, garbage products", when our products that we send abroad are luxury well-known brands of home accessories, decorations and bathroom equipment. These brands are known all over the world for their quality and, of course, the associated higher price. So your statement is not based on the truth.
Furthermore, it is impossible for Fedex to send you a "shipping invoice" again. And if you are really our customer and the goods were sent to the USA, then the only thing you could have received from Fedex were customs documents and not a shipping invoice.
This is a standard process in customs cases, but if you are making purchases from abroad, especially to the USA, you need to take into account that this can happen.
So once again, I would like to ask you for your order number so that we can focus on the legitimacy of this review.
Thank you and have a nice day.
Best regards, Miroslav Filipin, COO from Vesimi Design
Have Not Received Order
30 days and still have not received my package. FedEx says you are not providing customs with the information
Rhett Flowers
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vesimidesign
Hi,
May I ask for the order number and what product was included in the shipment? I must admit that I do not fully understand the problem that led to this negative review?
However, when it comes to customs clearance of a shipment to a country such as the USA, you must provide the customs clearance documents requested by Fedex.
Thank you for the clarification and please contact me for assistance at: miroslav.filipin@vesimidesign.com
Have a nice day.
Best regards, Miroslav Filipin, COO from Vesimi Design
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Amazing experience! The seller was incredibly kind, helpful, and professional throughout the whole process. Communication was clear and friendly, and they made me feel comfortable with my purchase. Thank you for your great customer service and support. I highly recommend this shop!❤️❤️❤️
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vesimidesign
Hi,
Thank you very much for this very nice review and we look forward to any further cooperation.
Best regards, Miroslav Filipin, COO from Vesimi Design
Very well packaged
I orderd mckenzies child oven dishes heart shaped. From the Netherlands this is the only retailer I believe. It took Some time to get to me but then also Christmas and new years where in the middle and it was stuck a week at fedex. My order was packaged really well and i got my oven dishes in perfect shape. Overal great experience and would order Again thankyou very much. Would recommend just know shipping takes a little while but to me that is worth it.
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vesimidesign
Thank you very much for your review and for taking the time to write it. Unfortunately, in this case, the holidays played a role and there was a delay.
Have a great time.
Best regards, Filipin
Never sent my order
Never sent my order, stopped answering my email requests for updates, except once when threatened with a credit card dispute. Gave them more time after this, but they ignored my emails. You get the point...95% sure it's scam. 5% just incompetent and not a real business. Meanwhile my $500 worth items went up in price while I was mistakenly waiting for VESIMI.
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vesimidesign
Dear Marina, you ordered on 30.9. A&H towels and rugs are produced in Portugal as mentioned by every product, lead time is usually 4-6 weeks. You opened a chargeback in your bank before we were able to send the products. If chargeback is opened, the money are immediately deducted from our Shopify account. The payment is usually back on your account in a few days. So please check your account or contact your bank. Thank you.
My order ok
I was contacted by customer service and the problem was resolved. They sent me part of my order via express shipping with a small gift that we greatly appreciated.
I thank the team.
15. Dezember 2025
Bewertung ohne vorherige Einladung
order without response and its return
Isent you an email as you requested, to the email address you provided, but I still haven't received a reply.
I find this unprofessional.
If you cannot deliver, you must issue a refund.
10. Dezember 2025
Bewertung ohne vorherige Einladung
I never got the product
I never got the product. They do not answer emails and I did not get my money back. Many people on Instagram say the same. Be careful – this seller is a scammer.
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vesimidesign
Hi,
please tell us what order number it was and who the order was invoiced to so we can check this. However, if you ordered custom products from Abyss Habidecor that were not in stock and then made a "refund", you can't be surprised that we didn't send the products after they were in stock.
Thank you for the clarification.
Best regards, Filipin
Never respond to emails
These people never respond idk how to get them to send my order
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vesimidesign
Hello Ethan, we were in contact via email just few minutes ago, right?
Lack of communication
So, I have to change my negative feedback I left before, coz finally I received my order. It took a bit too long and although it’s understandable that some items may take longer to get, but minus of that store is lack communication with clients, Ive never e received an answer from customer service to my questions, the only thing that helped was leaving a feedback here and Instagram. One simple explanation would change a lot.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Vesimidesign
Dear Marina,
I just replied to you a few hours ago on Instagram; I see you didn’t notice it.
I found your orders. You ordered Abyss & Habidecor. Sorry for longer production, but Portugal have a 3-week holiday in August, like every year, just like Italy. After that, it takes a regular 4-8 weeks to produce. The orders from 08-09 for Abyss are on the way to us, and we expect all of them by the end of this week. All this information is available on the website.
Lead time - right under the add to Cart button.
Italy and Portugal Public Holidays - in Contact us section: https://vesimidesign.com/pages/contact
and here you can check the tracking number of cartons coming to us: https://tracking.dpd.pt/track-and-trace?reference=09632961062991H&navigation=0&genericSiteIdent=
We ship to customers the same day we receive the goods.
Thank you for understanding and your patience.
Best regards,
Veronika
6 weeks since the day of purchase and nothing is shipped
I purchased two sets of towels back in May and nothing had been shipped to dates.
Got reply to my first inquiry "products are produced directly for each customer in Portugal. It is mentioned by the product description, under the "add to cart" button. Could you please let me know if you can see the text? Because a lot of customers asking us about this."
1) nothing is mentioned on the website
2) after waiting for more then 4 weeks I sent another inquiry - no reply
16. Juni 2025
Bewertung ohne vorherige Einladung
AVOID AT ALL COST - SCAMMERS!
Purchased a bath mat which apparently had a 3-6 week production time - wasn't shown on the weboage, only confirmed after I enquired
We're at 10 weeks now and no response from the company, have carried out a charge back with my credit card - AVOID!!!
26. Mai 2025
Bewertung ohne vorherige Einladung
Fantastic service !
I’m already for almost 2 years client by vesimi design. I’m very content of her services she’s a sweet and trustworthy lady, someone who does her work with a lot of love and passion. I’m so grateful and happy that i discovered this site :)
13. Mai 2025
Bewertung ohne vorherige Einladung
Great buy
I bought a wooden sink. Beautiful work. I'll order another battery 😍
9. Mai 2025
Bewertung ohne vorherige Einladung
they dont send
its all a scam, i purchsec this red stone toilet brush holder, and no sign of it being shipped.I contscted them and i was told they were very busy and the item would be shipped this week (17-21).
well the week about to dnd and nothing i have messaged them several times adking for cancellation an no answer, after 30 days my credit card provided will recover the ammout 2145 order number
6. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Vesimidesign
Hi,
yes, unfortunately it is true that we did not send the shipment immediately because the toilet brush from this order was not in stock. This information was stated on the product and you did not read it. After the product was in stock, I contacted you to see if we should still send the products and in the meantime, unfortunately, you made a "chargeback" and did not respond to the email. You subsequently created a profile for us on this "supposedly fair portal" which has already deleted many positive reviews from our satisfied customers and we never found out why.
Thank you for your understanding and have a nice evening.
Best regards, Filipin
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.