Vets Now - Farnham Bewertungen 129

TrustScore 4.5 von 5

4,3

Hale Road, GU9 9RB Farnham, GB


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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Was sent to out of hours after my cat suffered a serious injury, my vets opened before consultation finished and wasn't updated that I could transfer to my vets. Told that if surgery went well bill w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our fur baby Cocoa was in a pretty bad way Mon evening after having some urgent treatment on Saturday for a severely blocked colon. We made a decision to call them later at night and took Cocoa to Far... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Seen almost instantly, sent directions via text, informed of minimum charge before setting out. Friendly receptionists and vets, staff all seemed to genuinely love animals. Charge for emergency servic... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sometimes you need reassurance that your furry family member is ok, or that your feelings were right and something is really wrong with them. Vets Now service is fantastic, not just a phone call but a... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Tierärztlicher Notdienst
  2. Tierarzt

Über Vets Now - Farnham

Vom Unternehmen geschrieben

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Kontaktinformationen

  • Hale Road, GU9 9RB, Farnham, Vereinigtes Königreich

  • 01252 444436

4,3

Hervorragend

TrustScore 4.5 von 5

129 Bewertungen

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Bewertet mit 3 von 5 Sternen

I disliked the cost for a 15 mins…

I disliked the cost for a 15 mins consultation. Over £400.00.

27. Mai 2026
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Antwort von Vets Now - Farnham

Hi Sandra, thanks for your feedback on the cost of your pet’s care at Vets Now Farnham. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/

Bewertet mit 5 von 5 Sternen

Absolutely all staff fantastic so…

Absolutely all staff fantastic so reassuring, supportive and helpful, best care I have ever experienced.

25. Mai 2026
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Antwort von Vets Now - Farnham

Good afternoon, we're so glad you had such a positive experience at Vets Now Farnham. Thank you for your kind words.

Bewertet mit 2 von 5 Sternen

£405 and the vet didn’t do anything

£405 and the vet didn’t do anything. Just tranquilliser for dog to see vet on Monday. He was in such pain with his eye. They did not have a muzzle to fit.

18. Mai 2026
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Antwort von Vets Now - Farnham

We're really sorry to hear this has been your experience with us Joan. Should you wish to discuss any aspects of your visit further, please do not hesitate to reach out to us at enquiriesteam@vets-now.com. Please highlight your concerns to the team along with the Vets Now practice you attended, your pet's name, your first line of address and postcode.

Bewertet mit 1 von 5 Sternen

Dishonest and Heart Breaking

Was sent to out of hours after my cat suffered a serious injury, my vets opened before consultation finished and wasn't updated that I could transfer to my vets. Told that if surgery went well bill would be £1200. Was told surgery couldn't have been simpler then charged £2300. Told would only need 2 further vet visits then on collection told every week.
As an example .... a BANDAGE was £72... i could go on and on. I dont have issues specifically with the veterinary care but the charges and the communication was horrific.

26. April 2026
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Antwort von Vets Now - Farnham

Hi Katherine, we appreciate you letting us know. If you'd like us to look into this for you - please email complaints@vets-now.com with your clinic, cat’s name and your address along with your concerns.

Bewertet mit 5 von 5 Sternen

So professional

Ana the Veterinary on the day was amazing : so caring and efficient. She administered a strong drug to calm the pain on my beloved cat. Charlotte was also so helpful with the admin and general advice,

15. April 2026
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Antwort von Vets Now - Farnham

Hello Alicia, we’re delighted to hear your feedback—thank you for taking the time, it’s a pleasure to have helped you and your cat.

Bewertet mit 5 von 5 Sternen

Prompt & reassuring

Prompt, efficient and reassuring.

16. April 2026
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Antwort von Vets Now - Farnham

We appreciate you highlighting our prompt, efficient, and reassuring service; we are delighted that you had a great experience with us.

Bewertet mit 3 von 5 Sternen

Amazing staff, extortionate prices.

I took my cat to this vet practice after he broke his leg during their after hours. The staff was amazing and helpful but like all vets, the prices are extortionate. I don’t understand how can vet practices be so expensive. If it was a review just on staff, it would be 5 stars. Unless you are rich, I wouldn’t recommend this place.

21. November 2025
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Antwort von Vets Now - Farnham

Hi Alberto, we really appreciate your kind words regarding your recent visit to Vets Now Farnham. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.

Bewertet mit 5 von 5 Sternen

Made to feel very welcome

Made to feel very welcome, seen very quickly, was in and out withing 15mins

13. April 2026
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Antwort von Vets Now - Farnham

Good afternoon Helen - we're happy to hear that you felt welcome and were seen quickly at Vets Now Farnham. Thank you for your positive feedback; we appreciate it!

Bewertet mit 5 von 5 Sternen

Tborough check over my pup

Quick and friendly response. Thorough check over my pup by Charlotte. Put my mind at rest.

10. April 2026
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Antwort von Vets Now - Farnham

Christine, we're happy to hear that you received a quick and friendly response and that the check over has put your mind at rest. Thank you for your feedback.

Bewertet mit 5 von 5 Sternen

Emergency visit

They were marvellous Darcy had a very thorough examination from the vet, and the receptionist/ nurse was extremely understanding def 5 stars Kim and Clive

23. März 2026
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Antwort von Vets Now - Farnham

Hi Kim, we're happy to hear that Darcy received a thorough examination and that our team in Vets Now Farnham was understanding. Thank you for taking the time to leave us a review.

Bewertet mit 5 von 5 Sternen

Brilliant support and excellent nurses.

Brilliant support and excellent nurses.

21. März 2026
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Antwort von Vets Now - Farnham

Good morning Emma, we appreciate your kind words about our staff at Vets Now Farnham and the wonderful support you received whilst there. Thank you for sharing your positive experience with us.

Bewertet mit 5 von 5 Sternen

Very caring staff

Very caring staff, reassuring and explained everything. We were seen promptly, staff were very kind and understanding of my concerns and stress!

15. März 2026
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Antwort von Vets Now - Farnham

Hi Alison, thank you for sharing your experience with us. It was a pleasure to be able to help both you and your pet. We hope you have a great day.

Bewertet mit 3 von 5 Sternen

This relates to my visit with my dog Toby

This reply relates to my visit with my dog Toby and not Woody. The receptionist was wonderful and sympathetic to my position with having to have Toby put to sleep however the actual way he was treated I’m not going to say it was unsympathetic but a very bad experience the way he in my mind suffered due to the procedure being clumsily performed

17. Februar 2026
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Antwort von Vets Now - Farnham

Hi Anthony, thanks for your feedback. Would you like to discuss this case further with a member of our team? If so, please email us on enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address, postcode and highlighting your concerns.

Bewertet mit 5 von 5 Sternen

Cocoa's late night emergency

Our fur baby Cocoa was in a pretty bad way Mon evening after having some urgent treatment on Saturday for a severely blocked colon. We made a decision to call them later at night and took Cocoa to Farnham asap for urgent treatment. I can't fault the team who were on shift from the receptionist to the vets and nurses for looking after her and giving her the best treatment possible. We were worried sick as we thought we might lose her, but she's a little fighter, warrior who wasn't ready to go yet. We're pleased to say she's at home resting and hopefully will make a full recovery fingers 🤞.

23. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Vets Now - Farnham

Hi Dave, thank you for taking the time to leave us a review. We're so glad our Farnham team could help Cocoa, and we hope she recovers well! Have a lovely day.

Bewertet mit 5 von 5 Sternen

Excellent all round experience.

From my initial call to seeing the vet and paying the whole experience was seamless, the team knowledgeable and polite. Everything was explained really clearly too.

1. Februar 2026
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Antwort von Vets Now - Farnham

We're happy to hear that your experience was seamless. We appreciate you taking the time to leave us feedback!

Bewertet mit 5 von 5 Sternen

Efficient

Efficient
Polite
Caring

13. Jänner 2026
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Antwort von Vets Now - Farnham

Hi Bridget, thanks for taking the time to leave us a review. We really appreciate it.

Bewertet mit 5 von 5 Sternen

A great emergency pet care service

I was able to be seen quickly. The team were caring whilst also professional. An accurate estimate was provided and I got regular updates on how my cat was doing and when she was able to come home. Slight negative that a (not inexpensive!) charge had been left on my invoice that was no longer relevant, but these things happen. Overall a great service that saved my cat in an emergency.

26. Dezember 2025
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Antwort von Vets Now - Farnham

Hi Tara, thanks for taking the time to leave us a review. We really appreciate it. Take care.

Bewertet mit 5 von 5 Sternen

Courteous and professional service

Courteous and professional service, they went out of their way to make us feel at home. Eye wateringly expensive, but top notch service. Would recommend.

11. Jänner 2026
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Antwort von Vets Now - Farnham

We appreciate your kind words regarding our team's courteous and professional service. Thank you for recommending us.

Bewertet mit 5 von 5 Sternen

Kind staff

Kind staff
Good service
No push to over Medicate
Prompt response from admin staff
Thank you

27. Dezember 2025
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Antwort von Vets Now - Farnham

Hi Karolina, thanks for sharing your experience with our pet emergency service, we really appreciate it. Have a lovely day.

Bewertet mit 5 von 5 Sternen

Lemmy was really looked after

Lemmy was really looked after. Seen really quickly. Everyone was really lovely.

25. Dezember 2025
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Antwort von Vets Now - Farnham

We're happy to hear that Lemmy received great care and prompt attention. We appreciate your kind words about our team's service.

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