Vets Now - Peterborough Bewertungen 163

I was an absolute mess … I could hardly talk with sobbing and hyperventilating about my baby that had been hit by a car and the girl that saw us at 3 am in the morning was just amazing… I can’t thank her enough…. She not only thoroughly examined my pup but helped to calm me down as I suffer emotional problems… I can’t say thank you enough.

Great service, seen straight away, kind and caring vets, gave useful and supportive advice.

Absolutely so friendly and helpful in every way

Staff helpful and friendly. Just the price I dreadful. Was told to take insurance and the cost could be added onto that but when I arrived they demanded the money.

Paid over £400 and £300 being to see my dog who was in pain and the vet couldn’t have cared less about my situation and didn’t seem one slight bit interested
The only time he was happy was when we was building my invoice to pay
Lady at reception was nothing but nice and really relatable
But the bloke vet wasn’t a good vibe

The service was good however I feel they are taking advantage of desperate pet owners, charging ove £300 just to see the vet the over charging on meds. I’m sure many people can’t afford such extreme prices so their pets are left to suffer.

Excellent service from an excellent receptionist and excellent vet at a time of great worry and upset. Understand that the OOH fees are high but, for us, it was well worth it for peace of mind and the help our cat received was amazing. Would have been a very long night for us, and our cat, if we had not been able to go to Vets Now for help. Thank you

Brilliant care for my cat. Very clean and professional

Staff friendly seen quickly.Vets explained everything they were doing and kept us aware of cost. Phoned us to keep us updated on how pet was doing and when we could collect him.

Milo was in good hands

We had to bring our cat in on Sunday due to sudden swelling on his face, and the care we received was excellent. The vet who saw us was incredibly kind and gentle with Henley, taking the time to carry out all the necessary checks and clearly explain that it was likely a dental abscess causing the issue. She was reassuring, professional, and genuinely compassionate.

The receptionist was also very friendly and welcoming, which made a stressful situation much easier to handle. We were seen promptly, and the whole team made sure both Henley and us felt supported throughout the visit.

The only downside is the cost, which is unfortunately expected with out-of-hours services, but aside from that, the level of care and attention was outstanding. I would absolutely recommend them for emergency situations.

Took my cat through to Peterborough surgery, nurses and assistant were very helpful and very professional. Thank you.

Excellent and knowledgeable nurse attended us

The team were friendly, accommodating and professional. It was out of hours but I was seen quite quickly and was listened to and my opinion felt valued and respected. My dog was put at ease and treated gently and with kindness. Perfect experience when in an anxious situation, thank you.

The team were so welcoming, friendly and reassuring in a situation where we were quietly panicking. The phone call and referral was so smooth and the whole process was a credit to the team! Thank you!

Kind, efficient, knowledgeable and easily accessed; exactly what you need when you have an injured cat on a Sunday morning. I am very grateful to the whole team.

Our experience from start to finish was excellent. Staff were very friendly, caring and professional in their care and advice and all the updates they gave whilst Jasper was with them.

I preferred their previous location as more central and easier to locate but the staff are good and for emergency service can’t fault results.

Very expensive as used out of hours ( 1230hrs on a Saturday afternoon ) £300 just to be seen.
However the staff were very friendly and the vet was great, she listened to me and answered my questions fully.
My dog received first class care and attention, they also sent info to my insurance company quickly so I only had to wait a week to get my money paid back.

The service was very good, but the price was completely ridiculous!!!