Thanks to Vida we finally became homeowners in April via SimplyLending. Vida’s decision to lend changed our lives and we are living in our dream home. They have been very fair with their assessments... Mehr ansehen
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Das sagen Bewerter
Great telephony team. Greet underwriting. Worked with Daniel Shah recently and he was extremely approachable and common sense underwriter, which is exactly what we need when we work with complex cases... Mehr ansehen
Unternehmen hat geantwortet
As an independent broker of 32 years, I work with the whole of market. I have used Vida, when their products suit the needs of the customer, on several occasions and they are above average on most th... Mehr ansehen
Initial application failed on the house we were renting due to it being near to a social club. We appealed but this was not overturned, fair enough. Second house everything went through, s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.
Kontaktinformationen
1 Battle Bridge Lane, SE1 2HP, London, Vereinigtes Königreich
- 03300 246 246
- info@vidahomeloans.co.uk
- www.vidahomeloans.co.uk
4,5
Hervorragend
1309 Bewertungen
Bittet Kunden um Bewertungen
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As an independent broker of 32 years
As an independent broker of 32 years, I work with the whole of market. I have used Vida, when their products suit the needs of the customer, on several occasions and they are above average on most things and their online application system is actually superior to most. Communication is good and requirements throughout clearly stated, hence the high score.
10. August 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
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Great as usual
Great telephony team. Greet underwriting. Worked with Daniel Shah recently and he was extremely approachable and common sense underwriter, which is exactly what we need when we work with complex cases. Someone you can give a call to. Thanks as usual, team, you are the best
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Sabina,
We are glad to hear that our telephony and underwriting services met your expectations. It is great to know that our team provided the practical, accessible approach needed for your complex cases. Thank you for your continued support and positive feedback.
Kind regards, Vida Homeloans
Amazing service
Amazing service, considering we both have are age against us, they really pulled through, thank you for amazing service, this means so much to us
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi David,
We are glad you enjoyed your experience with our team. Assisting you was our absolute pleasure, and we thank you for your feedback.
Kind regards, Vida Homeloans
Life changers
Thanks to Vida we finally became homeowners in April via SimplyLending. Vida’s decision to lend changed our lives and we are living in our dream home. They have been very fair with their assessments and conditions and very clear with their paperwork too. If you do contact them they are very quick to reply.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi there,
We are delighted to hear that we could assist you in securing your new property. It is wonderful to know that our clear communication, fair evaluations, and prompt responses made such a meaningful impact on your journey. Thank you for taking the time to share your positive experience with us.
Kind regards, Vida Homeloans
5 stars for Barry Lindsay
Barry Lindsay, an underwriter at Vida Homeloans, was extremely polite and helpful and got the case to offer.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Mandeep,
We are glad you enjoyed your experience. Thank you for your review! We appreciate your feedback on our team.
Kind regards, Vida Homeloans
Chantelle
Chantelle, and all the gang offered the best experience, quick with queries. Over all good experience. Can't wait to work with them soon
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Roy,
We appreciate your kind feedback. We are glad to hear our team answered your questions promptly, and we look forward to collaborating again soon.
Kind regards, Vida Homeloans
I can’t actually believe that I m a…
I can’t actually believe that I m a home owner now😭😭😭💃💃💃 thank you VIDA
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi there,
We are so happy to hear that you have successfully purchased your new property. Congratulations on this major milestone, and thank you for your wonderful feedback!
Kind regards, Vida Homeloans
5 Star Service
Kept up to date with the process, regular emails, and verification call from Andrea just prior to Offer to ensure things are right first time for our compliance as well as correct for the customer. Great service, thank you!
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi there,
We are glad you enjoyed your experience with our communication process. We appreciate your positive feedback regarding our team's thorough verification checks to ensure complete accuracy for everyone involved.
Kind regards, Vida Homeloans
Great Broker Experience.
Great Broker Experience.
Vida BDM team are second to none. I dealt with Dan in a most recent transaction and his intricacy around the application process and criteria makes cases fly through.
I highly recommend
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Joe,
We are glad you enjoyed your experience with our team. We appreciate your positive feedback regarding the detailed attention given to your application, which helped the entire process run smoothly.
Kind regards, Vida Homeloans
As a broker
As a broker, I've had a great experience as has my client. As one of the more quirky lenders the process has been smooth and Barry the underwriter has been great with communication
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Emma,
We are glad you enjoyed your experience working with us. Thank you for sharing your positive feedback about our smooth process and effective communication during your transaction.
Kind regards, Vida Homeloans
Lisa Dowson took on my case and made it…
Lisa Dowson took on my case and made it very quick and smooth. Thank you for quick turnaround, great service!
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Kerry,
We are happy to hear that our fast turnarounds provided a smooth and successful experience with your case.
Kind regards, Vida Homeloans
Easy PT process
Easy PT process - 1 point and area to improve upon, would be to make the account number available to the broker ( fine if limited to originator) to avoid the customer having to call and then provide the information
Otherwise really good slick process
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Shaun,
Thank you for taking the time to share your feedback with us. We're glad you enjoyed your experience and found our overall process to be smooth and efficient. We also appreciate your constructive suggestion regarding the availability of account details for brokers during product transfers.
Kind regards, Vida Homeloans
Recommended
Initial application failed on the house we were renting due to it being near to a social club. We appealed but this was not overturned, fair enough.
Second house everything went through, some wobbles around my market supplement but this was considered and accepted. The new house is much better so it all makes sense.
As the sort of customer Vida is geared towards I can only say how happy we are to have got a mortgage.
Vida do what they say, they look properly at your circumstances and are fair. We needed to answer some questions around my credit profile but nothing intrusive.
We also got cashback on the mortgage which helped pay the legal fees which was excellent.
Recommended.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Robert,
We are glad you enjoyed your experience with our team. Navigating the mortgage application process can certainly involve a few unexpected turns. We appreciate your patience while we evaluated your application. Hearing that the second property turned out to be an even better fit is wonderful news, and we are happy to know that the provided cashback helped cover your legal expenses. Thank you for taking the time to share your feedback and for your recommendation.
Kind regards, Vida Homeloans
Great lender with problem cases
Great lender with problem cases
Patricia the Underwrighter was amazing.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Paul,
We're glad you enjoyed your experience with our team's helpful service.
Kind regards, Vida Homeloans
submitting business through with Vida
submitting business through with Vida, has always been brilliant. They always provide updates within good time. Their staff are always friendly and helpful. thank you
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Zoe,
We appreciate your wonderful feedback. We are happy to hear that our timely updates and helpful team have made submitting your business a smooth experience.
Kind regards, Vida Homeloans
Amazing
Amazing.
The team is prepared, criteria are better than others on adverse. Chantal was amazing as an underwriter
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Klizia,
We are happy to hear that our team provided such great service and flexible options during your underwriting process. Thank you for your review.
Kind regards, Vida Homeloans
Excellent service fast and efficient I…
Excellent service fast and efficient I didn’t think I could get a mortgage and they gave me the honest opinion and gave me the confidence to proceed and now I am buying a home! Amazing Thankyou!
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Kriss,
We are glad you enjoyed your experience with our team. Helping you gain the confidence to secure your new home was a pleasure, and we thank you for sharing this positive feedback with us!
Kind regards, Vida Homeloans
Excellent communication and turnaround
Vida were excellent with their communication with me providing regular updates. Their turnaround times were excellent for a specialist lender and I was particularly impressed with the direct calls I received from the underwriter. A turnaround time of 7 working days from app to offer and that included a valuation being carried out on the property. My client had only started contracting just over 3 months ago but with prior industry experience, Vida accepted his application. Very impressed and I will definitely consider using Vida again.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Vicki,
We are glad you enjoyed your experience working with our team. Thank you for taking the time to share such detailed and positive feedback about your recent case. We are happy to hear that our clear updates, rapid seven-day processing timeframe, and direct communication from our underwriting specialists made such a strong impression. Supporting clients with unique circumstances, including those who have recently transitioned into contracting based on their background, is a key focus for our service. We truly appreciate your partnership and look forward to assisting you with future applications.
Kind regards, Vida Homeloans
Misleading and deliberately deceptive
You are misleading and deliberately deceptive. We approached you via our broker to buy a specific construction property. You said that you lent on that. We paid you for a survey and after this you clarified you only lend on specific types. If you had notified us initially we would have known we didn't meet the criteria. You were deliberately vague in your initial acceptances and failing to provide criteria in order to extract a fee is deceptive.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi there,
Thank you for your feedback. We are sorry that you were disappointed with the outcome of your application. Prior to the application progressing, we provided your broker with details of our lending requirements for timber framed properties. We advised that while the case may be considered in principle, any lending decision would be subject to a satisfactory valuation and full underwriting assessment.
As the information available at the outset did not confirm that the property fell outside these criteria, we were unable to make a final lending decision at that stage. The subsequent valuation and underwriting assessment established that the property was outside our lending policy.
We appreciate your feedback and recognise the frustration caused when a mortgage application cannot proceed after valuation costs have been incurred. We remain committed to being clear and transparent throughout the application process. If you require anything further from Vida, please reach out to support@vidahomeloans.co.uk.
Kind regards, Vida Homeloans
happy with company accepted thank you…
happy with company accepted thank you great service
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Melissa,
We are so happy to hear that our service met your expectations. We truly appreciate your kind words and positive feedback.
Kind regards, Vida Homeloans
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