Virgin Bet Bewertungen 

3 957
TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Game crashes during play. Chat advisors can never assist, no idea why they are paid ? Can never step outside a process. They tell you they will escalate issues. Never receive a reply or an update.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I had a bet on al Ali at goodwood today £10 11/2 no money showing in my balance tried going on live chat to resolve 900 people in queue before me. Absolute shambles app It’s almost 24 hours later vir... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The customer service is disgusting, they literally called me a liar .. I placed a lucky 15,I had a winner and three losers .. it said it has settled and paid out but the money didn't go into my accoun... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Checking my deposit/withdraw history and I've withdrawn £15 in 3 months from their slots because the RTP is the lowest it can be. They've changed the gross deposit limit to a net deposit limit so... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wettbüro
  2. Spielkasino
  3. Spielbank
  4. Glücksspielanbieter
  5. Online-Casino oder -Buchmacher
  6. Onlineanbieter von Sportwetten

Informationen, die aus verschiedenen externen Quellen stammen

Enjoy the best online betting experience at Virgin Bet. Browse all the latest odds across our huge selection of sports betting markets (T&Cs Apply).


Kontaktinformationen

1,5

Ungenügend

TrustScore 1.5 von 5

3957 Bewertungen

5 Sterne
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3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,5

Alle Bewertungen

(3 957)

309 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Scammers and thieves!!

Scammers and thieves!!! JOIN AT YOUR OWN PERIL!!!

If it was possible to give this site no stars at all, this would be my preference. Avoid at all costs!!! Thieves and scammers!!

I joined because they promised 100 free spins for your first deposit of 10 pounds. Followed the link, registered, deposited and wagered the 10 pounds (all dead spins btw no matter which game you choose), and guess what? No free spins.

Contacted support and was told I chose a sports offer (there was nothing on the registration page about choosing offers though they showed me a form insisting I chose this) so I can't get the free spins.

I was advised to wager a further 10 pounds on sports and I shall get free bets. I explained over and over I never chose sports and neither like nor understand sports. The chat was rudely closed with one last message saying they can't help. Scammers and thieves and they should be avoided at all costs.

19. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Catherine, Thanks for taking the time to leave us a review, as your review is account specific we would be unable to help you here. Please contact our support team for more support. - Virgin Bet

Bewertet mit 1 von 5 Sternen

Do not go anywhere near this site omg…

Do not go anywhere near this site omg absolute thieves, casino pays pathetic features consistently , £790 down over 90 days then keeps going through money like demo play , it's shocking and they are covered by RNG which is fixed , the betting is no better ye can only bet certain things and they dictate what you bet on , avoid at all costs people , stick to bet 365 or sky bet or paddy power. Another couple to dodge are livescorebet linked to virgin bet, coral and William Hill are all shocking.

18. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Rob, thanks for the review. All our games are full regulated and operate fairly. As with all wagers or bets, wins are never guaranteed. For more information check out our handy FAQ https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-Fairness - Thanks Virgin Bet.

Bewertet mit 1 von 5 Sternen

I placed few bets with virgin bet then…

I placed few bets with virgin bet then had a bet on utd game with cash out of 1700 so tried playing a 200 cover bet on the draw and virgin bet refused to take my cover bet which of course come in at 1300 win
Quick enough taking money but when I had winnings on cash out and I great chance cover bet they refused take bet which of course come in now im 2400 down when could at least had 1300 if they hadn't refused take my bet pictures of bet to prove

15. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Nicky, thanks for the review. There can be several factors why a bet is rejected, especially when betting in-play as the markets and pricing is constantly changing. - Thanks Virgin Bet.

Bewertet mit 1 von 5 Sternen

VERY very poor odds

Cery very poor odds . Almost a year NO WINS £700 today later not a single bonus worthy of the stake.
Stay clear save your money.
Customer service amd promotions very minimal and customer service is atrocious . We all know how it works complain and they blame your habits and deposits instead and make you yhe problem instead .

17. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey there, thanks for taking the time to leave us a review. We appreciate it may be frustrating having an unlucky run on site. So that we can discuss this further, please contact us via live chat, or via email on support@virginbet.com. - Virgin Bet

Bewertet mit 1 von 5 Sternen

Absolute scammers

Absolute scammers. You take the welcome offer and do everything ask to qualify then they don’t award you with what’s promised. Spent almost double what they wanted for the offer and still no free bet or spins as promised. Stay well away. Customer service is none existent and bad attitude.

16. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Paul, thanks for the review. If you require any assistance or clarification surrounding your welcome offe,r then please contact us via our Live Chat facility or by email at support@virginbet.com, and we will be happy to assist further - Virgin Bet

Bewertet mit 1 von 5 Sternen

What a load of poopsie DONT WASTE YOUR…

What a load of poopsie DONT WASTE YOUR MONEY, good at taking your money not good at paying out

10. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Elisha, thanks for the review. Can you provide any specific feedback to help us improve? - Virgin Bet

Bewertet mit 1 von 5 Sternen

Terrible website

Terrible website won pretty big on live blackjack so I decided to withdraw my winnings only to then log on the next day to find my account had been closed due to my account holders name apparently being different to my bank account when in fact they all match up correctly if they was wrong then surely I wouldn’t of been able to deposit any money in the first place AVOID!!!!!

16. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Owen, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Bewertet mit 1 von 5 Sternen

THIS WEBSITE DESTROIED TO MUCH PEOPLE…

THIS WEBSITE DESTROIED TO MUCH PEOPLE WITH THE MANY BUT THEM THEY DONT THINK BECOUSE THE PEOPLE THEY WORK,AND IF THEY COME TO PLEY HERE IN THIS WEBSITE, THEY COME TO WIN SOMTHING NOT TO PLY THE MANY FOR RENT AND FOOD . IN MY SITUATION ,THEY EAT MY MANY THOUSEN AND THOUSEN AND NEVER WIN NOTHING . AFTER THIS WHAT THEY DO? THEY CLOS THE ACCOUNT ,AND SAND THE EMAIL YOU HAVE TO SPEAKE WITH US ...ABOUT WHAT I DONT KNOW HAW THEY STIL THE THE MANY PROBABILY. SO FOR THIS CHRISTMAS I WHIS FOR THEM BAD CHRISTMAS AND IN THEM FOOD TO MUCH 💩💩💩💩💩

15. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Nicoleta, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. Any temporary closures would be put in place with your best interest at heart, and we would like to speak to you further in relation to this, please contact our customer support team on support@virginbet.com - Team Virgin Bet

Bewertet mit 1 von 5 Sternen

Win rate is awful

Win rate is awful, impossible to even gain a bonus round on most games. Stay well clear. Played over the course of the month and haven't had a single win, even in game. Seems to just spin reels and nothing catches. The reels seem to drop a few that might match, then the last few columns slow drop as if it is programmed to ensure no wins are available. Worst casino I have ever used.

11. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Game

Thanks for the review and we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.

The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.

This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.

When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.

Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.

Virgin Bet

Bewertet mit 2 von 5 Sternen

Good site for football and horse racing…

Good site for football and horse racing offers but Avoid the slots even if you spend a million pounds you won’t get a bonus with that being the case can you please forward the odds to me on 450 dead spins on fishing frenzy Many thanks I await your reply

10. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey James, thanks for the review. If you would like to discuss your account, then please contact our Customer Support Team - Virgin Bet

Bewertet mit 1 von 5 Sternen

Rigged slots ! Scammers

Rigged slots ! Fixed games ! Played 20 different slots not had 1 bonus round complete ripoff , all spins dead empty scammers

5. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey MG, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet

Bewertet mit 1 von 5 Sternen

SCAM - AVOID

Offer 'free chips' as part of Christmas promo but when I went to use them, they take money from your balance not the free chips! Incredibly scummy behaviour.

When you go on live chat, it is almost impossible to speak to a person. And when you do, you have explain three or four times. in excruciating, mind-numbing detail only to get copy + pasted messages telling you it is your responsibility.

Live Agent then ended the chat as I was still communicating.

AVOID AVOID AVOID

2. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Hong, thanks for the review. Please note this would not be the case if you have used your balance; then either you have not accepted the chips or used them incorrectly. If you require further guidance, then please contact our Customer Support team, and we will assist you with the promotion - Virgin Bet

Bewertet mit 1 von 5 Sternen

This website has really gone downhill I…

This website has really gone downhill I don't know any other game that has took over 300 pounds in a single night and not give me the slightest win or bonus it's absolutely shocking played Goonies mega quest and not had a single box open or a hey you guys bonus it's absolutely shocking how you can take all that money and pay next to nothing out

1. Dezember 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey J

Thanks for the review and we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.

The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.

This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.

When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.

Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.

Virgin Bet

Bewertet mit 5 von 5 Sternen

Only been using virgin bet for a short…

Only been using virgin bet for a short while but brilliant easy deposit and withdrawal hasn't been a problem unlike other sites

27. November 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Michael, thanks for taking the time to leave your feedback. We pride ourselves on our withdrawal timescales, which are usually done within a few hours. Long may your goodluck continue! - Virgin Bet

Bewertet mit 1 von 5 Sternen

AFTER WHEN YOU DESTROIED TO MUCH…

AFTER WHEN YOU DESTROIED TO MUCH PEOPLE, YOU CLOS THE ACCOUNT BECOUSE YOU FEEL GULTY . AND YOU SAND THE EMAIL BECOUSE I HAVE TO SPEAKE WIYH YOU ? ABOUT WHAT ? I LOST MORE THAT 5000£ IN YOUR WESOTE IN THE LAST 5 MOTH AND I DONT WIN ONE CENT . YOU EAT END DRINK , FROM THE PEOPLE MONY THAT MUST PAY DE RENT AND THE FOOD .BUT THIS MANY FROM MY AND ALL THE PEOPLE THAT THEY LOST DONT WORRY BECOUSE TGE GOD DONT SLEAPE YOU WELL BAY THE CANDEL FOR YOUR CHILDREN AND FOR YOUR FAMELY .😡😡😡😡😡😡😡😡😡😡😡😡😡💩💩💩💩💩💩💩

24. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I'm anew customer and all I cam says Is…

I'm anew customer and all I cam says Is virgin bet if you don't show me one bit off chance I could atleast win something as i havre spent afair bit and got nothing back .just rubish bonuses That when i get one that is ha .and all you have Done is take take take and gave nothing back not even hope of it .so I will give it last try maybe if just take like always I'm off this site .not fair odds of wining are 0.no joke depressing deposit after deposit.and no joy after .sorry but true sort your self's virginbet ad you won't get many people whom will stay on this site if you don't. I'm new how you treat new customers. Ha

19. November 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Phillip, thanks for the review. All our games operate fairly and are fully regulated and tested. For more information please check out our handy FAQ https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-Fairness - Thanks Virgin Bet.

Bewertet mit 1 von 5 Sternen

Robbers

Robbers. Shouldn't be allowed. Come on virgin bet. Play fair

19. November 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Louise, thanks for the review. We are unsure of the reasons behind the review. If you can jump on live chat or email us at support@virginbet.com we would be more than happy to help. - Thanks Virgin Bet.

Bewertet mit 1 von 5 Sternen

I would not recommend this casino for…

I would not recommend this casino for honesty, trust or integrity.

As soon as I was winning on secrets of the phoenix an alert came though for identity confirmation.

I chose this casino as both my passport and drivers license are out of date.

I have my birth certificate. Proof of address and proof of income and completed a biometric identity check which was issued as a technical error after waiting over 4 days to find out I need to send off a passport I’d in an ongoing dispute.

I believe, through my casino experience that I was targeted due to winning on the stated game, thus putting a holt to game play.

Impersonal customer service hiding behind small print terms and conditions with no loyalty and individualized customer service prerogative.

A money grabbing machine of a company with little regard for customer well-being and access to commonalities of occurrence.

Warningly with regards

Sophie caulfield

13. November 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Sophie

Thanks for taking the time to leave your review.

Additional verification may be required and this can be requested at any time, and is unrelated to any returns you have accumulated. This is in line with our terms:

4.2.4 We may conduct age, identity and credit verification checks at any time, which may include biometric checks.

Not to worry, any balance can be withdrawn once verification is successfully completed.

Thanks

Virgin Bet

Bewertet mit 1 von 5 Sternen

Scammers / Avoid

Scammers / Avoid.
I deposited with Barclays debit card, and made of £10 and they refuse to give me welcome offer. Scammers and the worst betting app I have ever experienced, I advice everyone Stay AWAY from this SCAMMERS

17. November 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Joanna

Thanks for taking the time to leave your review.

As yours is an account-specific query we would recommend contacting our customer support team for further assistance.

All promotional terms are available on site and we would recommend consulting these before attempting to qualify for any of our many promotions.

Thanks

Virgin Bet

Bewertet mit 1 von 5 Sternen

After leaving my first review the other…

After leaving my first review the other day and reading your reply I thought I’d give you one last chance. Wow! Honestly I don’t know how you sleep at night. This site is the worst site I’ve ever ever played. After £70 on big bass games on 20p spins not a single feature win or bonus. Don’t you dare tell me these games are tested cause that’s a load of crap. You’re robbing your players and now I will be reporting you to the gambling commissions and I won’t stop until you’ve been investigated. Avoid this site people. It’s horrendous honestly!

15. November 2025
Bewertung ohne vorherige Einladung
Virgin Bet-Logo

Antwort von Virgin Bet

Hey Natalie, thanks for taking the time to leave us a review. Wins are never guaranteed with any wager or bet. All games are regularly tested and in line with the RNG and rules set out by the UK Gambling Commission. If you'd like more information, please contact us on support@virginbet.com. - Virgin Bet

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