I received a great service from this husband and wife team at Vision2030. They were genuinely helpful, knowledgeable and passionate about renewable energy and found me the best solar set up for my sit... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We are so happy with the Vision 2030 team and the solar system they provided. I got a great feeling from the initial consultation where Tim was interested in designing a system around our pr... Mehr ansehen
The whole process, from our initial enquiry through to installation and commissioning was efficient, informative and supportive. Following a thorough site survey, we were provided with multiple quo... Mehr ansehen
We do not recommend Vision 2030. One panel could not be fitted on installation, and as yet have still not been given our money back. We had nowhere suitable inside to put batteries, so they told... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Vision2030 Limited is a family-owned, award-winning solar panel and battery storage installer based in Bristol, serving customers across the South West, South Wales and the Midlands. We design and install bespoke renewable energy systems for homes and businesses, tailoring every recommendation to your property, energy usage and future plans. We’re proud to be recognised for both innovation and customer care, including Corporate Livewire Renewable Energy Specialists of the Year 2024 and the EUPD Research Installer Awards in 2024 and 2025. Our approach is surveyor-led and education-first — clear advice, no pressure, and a focus on doing the job properly. From consultation through installation and aftercare, we’re known for responsive support and long-term customer relationships. We also use smart systems and automation to keep communication clear, timely and organised throughout your journey.
Kontaktinformationen
821 Bath Road, BS4 5NL, Bristol, Vereinigtes Königreich
- 03333355362
- info@vision2030.co.uk
- www.vision2030.co.uk
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Promised so much delivered so poorly
Promised so much with a professional quote, unfortunately the installation and post support didn't live up it to.
The fitting of the solar panels was rushed and chaotic, the fitters where on a tight schedule for the next job. Things where left untidy, for example broken tiles and nails all over the place, trunking run up the walls with holes unfilled, carpet not refilled properly, battery was not earthed, heating controls had no power after the fuse box was turned back on following installation.
When I called the owners about the above comments, and asked what the company quality control process was I got a completely unsatisfactory response. There was no follow up post installation to check on customer satisfaction. In the end I had to call the fitters myself to resolve the electrics.
Aside from the sloppy fitting my main issue is that only 8 out of the 10 panels quoted could be installed when the fitters arrived. The installation price difference between 8 and quoted 10 is small, meaning my return on investment is much less than originally quoted and will take many more years to break even. I asked for a rebate from Vision2030 and was abruptly told "this will not happen".
The post installation service has been poor to nonexistent. I paid for an electrician check my fuse box after installation and he identified the system hadn't been earthed. I called the owners who rudely told me most of my house probably wasn't earthed and that it's not needed unless we have a power cut. Like says you don't need a fire extinguisher until there's a fire. Completely flippant response about our safety and one for trading standards to look into.
DO NOT USE Vision 2030 is my advice unless you want poor and rushed work and abrupt responses when you call them up!
1. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Vision2030
We’re sorry to hear that you had a negative experience with Vision2030. We take all feedback seriously and we appreciate you taking the time to share your experience with us.
We apologise for any inconvenience caused during the installation process and for any issues that arose post-installation. We would like to assure you that we have taken your feedback on board and we will be reviewing our quality control processes to ensure that this does not happen again.
However, there are a few discrepancies that we would like to address. The original quotation email advised that a ten-panel system might not fit on the roof. We also made it clear that we would offer a refund for the panels we were unable to install. The return on investment difference from this change amounted to just 1.6% overall.
A request for a £1,500 reduction in the total cost of your system was politely declined as this wasn’t feasible. Following a further investigation, we also returned and fitted an additional earth rod at your property to compensate for the potential of earth shortages in the event of a power cut. We have reinforced to our installation partners the importance of satisfying customers when working at their properties and that speed is not of the essence.
We’d like to apologise again that your installation didn’t go as smoothly as initially planned. Vision2030 always endeavours to provide our customers with high-quality PV solar and battery storage services.
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